BSOD, random blue screen of deaths

wingy9 said:

hi all, new here, hoping someone can help. recently my pc has given me two BSOD within the space of 3 weeks. i'm not that technically minded so i've no idea what i was doing the first time it happened, the second time i was only watching a video and clicking the set-up button on ventrilo and bam off it went (this has never caused any problems before). windows solutions gave me this message:

"Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 1e
BCP1: 0000000000000000
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\080311-30981-01.dmp
C:\Users\User\AppData\Local\Temp\WER-74896-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt "


i've attached the files apparantly needed to figure out what happened. I'd appricate any help/insight as to why it did. any other info needed let me know. again much appriciated to anyone who can help.

regards

wingy

other info:

pc was bought new 5 months ago.

windows 7 home 64 bit (its the original OS never had to re-install or anythign for new.)

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