Printer causes freeze at start-up

Richard Maharg

New member
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11:16 AM
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6
Windows 7 will not get passed the HP Welcome screen at start-up if my HP OfficeJet L7680 All-in-One is USB-connected. Uninstalling and re-installing the printer driver does not solve the problem. Un-connecting printer and reconnecting it unfreezes the computer. Printer prints but OS freezes up again if scanning. This same printer worked without issues with Windows XP. Does anyone have a fix?
 

My Computer My Computer

At a glance

Windows 7 64-bit
OS
Windows 7 64-bit
Did you try to update the printer drivers? Outdated drivers could be the problem.
 

My Computer My Computer

At a glance

Desk Top with Win 7 Home Premium 64 bit and L...8Gig
Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion g7-1260us Notebook
OS
Desk Top with Win 7 Home Premium 64 bit and Lap Top with Windows 8.1 Pro 64 bit
Memory
8Gig
Screen Resolution
1600x900
Thanks Frank1, but I've tried that three times. Not a solution.
 

My Computer My Computer

At a glance

Windows 7 64-bit
OS
Windows 7 64-bit
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