HP states CD burn successful, cd still blank though, Ideas??

tavernon

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Hi all,
My HP Pavilion dv4 says that it burns a cd successfully, however, when I check the cd it's blank.
It will read cd's, it never displays an error msg of any type. Does any one have any ideas as to what the problem may be and how to fix it?

Thanks
 

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as an addition, it does it with all programs, nero, windows media player, itunes etc..
 

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Hi Tavernon, welcome to SF!

Most likely it is a hw issue with the burner... But we'll try to test that first.
Are you sure you have set the burner to 'close' the disc at the end of burning?

If you look at the right side of the cd after burning.... Do you see no difference? No physical evidence, discoloration starting from the center going outwards... To show the data ring burned?
 

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Also use a Dell XPS M1710 on Vista 32b
Asus LT on Vista 32
3 older machines still doing fine on Linux/ubuntu but not used much anymore...
Thanks MvdB for replying so quickly,

I'm not sure if the setting is set to "close" the disc, I haven't noticed it doing that at the end of the burn, though I have noticed it in the past on my older computers.
As for the physical evidence on the cd, there is none. I have done several visual inspections looking for that.
 

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Try a simple windows burn in explorer, make sure you don't only 'ready the files for burning in a folder' but really burn and choose to close the cd...Watch for the cd-led to burn whilst burning....
 

My Computer My Computer

At a glance

Windows 7 64b UltimateI7-2600 3.40GHz - testing various OC levels..2x 4Gb DDR3/1333GTX570 - testing OC levels
Computer Manufacturer/Model Number
custom build
OS
Windows 7 64b Ultimate
CPU
I7-2600 3.40GHz - testing various OC levels..
Motherboard
ASUS Sabretooth
Memory
2x 4Gb DDR3/1333
Graphics Card(s)
GTX570 - testing OC levels
Sound Card
motherboard 7.1 DIG.
Monitor(s) Displays
2x Ilyama 24" E2409HDS-B1 2ms/DVI
Screen Resolution
1920 x 1080
Hard Drives
120 GB Intel Elmcrest SSD
1 TB SATAII 7200RPM/32MB
External 2TB USB3
PSU
Corsair Pro HX850W
Cooling
Coolermaster Hyper V8
Keyboard
Logitech G110
Mouse
Logitech G700
Internet Speed
25Mb
Other Info
CPU: 7,7 RAM: 7,7 GTX: 7,9 GTX 3D : 7,9 SSD 7,6
Overall 7,6 ...... now to speed up the SSD... ;)

Also use a Dell XPS M1710 on Vista 32b
Asus LT on Vista 32
3 older machines still doing fine on Linux/ubuntu but not used much anymore...
Are you sure the media is correct? Does your HP burn both + and - disks? See that the media is the right kind of disk. If it is, then....

Get an external burner. (You can get one for about $50 or less) Download IMGBurn. It's free. It's not bloated, and it is is far superior to either Nero or Roxio. Burn your data on the external.

Chances are the burner in your HP is kaput. It happens.

If the disk is RW+ or RW-, closing the data is moot. If the disk is R+ or R-, and you don't want to add data later on, then by all means close the disk. In my experience, this should not affect whether the disk will burn.
 
Last edited:

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What happens if you select "verify" in the burning software?
 

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If the disk is R+ or R-, and you don't want to add data later on, then by all means close the disk. In my experience, this should not affect whether the disk will burn.
Normally true... but an unclosed disk will not play in a normal cd player... which is what we'd have liked to test to see if there was really no data on the disk. But OP already confirmed that he visually checked that...
 

My Computer My Computer

At a glance

Windows 7 64b UltimateI7-2600 3.40GHz - testing various OC levels..2x 4Gb DDR3/1333GTX570 - testing OC levels
Computer Manufacturer/Model Number
custom build
OS
Windows 7 64b Ultimate
CPU
I7-2600 3.40GHz - testing various OC levels..
Motherboard
ASUS Sabretooth
Memory
2x 4Gb DDR3/1333
Graphics Card(s)
GTX570 - testing OC levels
Sound Card
motherboard 7.1 DIG.
Monitor(s) Displays
2x Ilyama 24" E2409HDS-B1 2ms/DVI
Screen Resolution
1920 x 1080
Hard Drives
120 GB Intel Elmcrest SSD
1 TB SATAII 7200RPM/32MB
External 2TB USB3
PSU
Corsair Pro HX850W
Cooling
Coolermaster Hyper V8
Keyboard
Logitech G110
Mouse
Logitech G700
Internet Speed
25Mb
Other Info
CPU: 7,7 RAM: 7,7 GTX: 7,9 GTX 3D : 7,9 SSD 7,6
Overall 7,6 ...... now to speed up the SSD... ;)

Also use a Dell XPS M1710 on Vista 32b
Asus LT on Vista 32
3 older machines still doing fine on Linux/ubuntu but not used much anymore...
"Verify" just checks whether the copy is exactly the same as the original. If there's nothing on the disk, there's nothing to verify.

Just had a thought....Is your original disk copy protected? If it is, then maybe you can try the analog hole....that is play the original through your speakers and record it (via Audacity) and then try to burn the Audacity version to the disk.

I still think the burner is kaput.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Pentium E5700640GB HDDIntegrated Graphics
Computer Manufacturer/Model Number
Acer Aspire AX3910-U3012 PT
OS
Windows 7 Home Premium 64 bit
CPU
Intel Pentium E5700
Memory
640GB HDD
Graphics Card(s)
Integrated Graphics
Sound Card
Integrated Audio
Monitor(s) Displays
Acer
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