IE9 W7 64-bit update keeps failing (error 9C48)

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mystvearn

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I got this windows IE9 update 36.7 mb, but no matter what I do the update fails after restore point is created. It seems I got the same problem as here: Update fails with error code 9C48. - Microsoft Answers but it keeps failing. I tried disabling my Avast AV but no luck. Any ideas how to fix this?
 

My Computer My Computer

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Windows 7 64 bit Pro
OS
Windows 7 64 bit Pro
Sound Card
On board
Monitor(s) Displays
Dual Monitor: Dell U2311H 23" monitor, LG M227WD
Screen Resolution
1920x1080x2 (landscape)
Keyboard
Microsoft Ergonomic Keyboard 4000
Mouse
Logitech M 705
Internet Speed
25mb/1mb
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Printer: HP F4180
Speakers: Creative Gigaworks T20 Series II
Hello mystvearn

Sorry you seem to have been missed. Have you checked the Prerequisites before installing IE9 - Prerequisites for installing Internet Explorer 9 and also here - Troubleshoot problems when you cannot install Internet Explorer 9.
Also run the system file checker just incase there are any system errors - http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html.

It may also be worth trying the offline installer from here - Download Details - Microsoft Download Center - Windows Internet Explorer 9 for Windows 7 64-bit Edition and Windows Server 2008 R2 64-bit Edition

Regards Danny
 

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Windows 7 Home Premium x64 SP1intel(R)core(TM)2 duo CPU T6600 @ 2.20GHz3 gb ddr3ati radeon hd4570/512mb
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acer aspire 5935g
OS
Windows 7 Home Premium x64 SP1
CPU
intel(R)core(TM)2 duo CPU T6600 @ 2.20GHz
Motherboard
intel gm45/gm47 revision 07
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lop156wh2-tle1 15.3 flat
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30Mbps Down/30Mbps Up
Thank you for the reply. I already have IE9. Windows tells me to update it which I fail to do. I have already done all that-still does not work. I ended up clean-install the pc
 

My Computer My Computer

At a glance

Windows 7 64 bit Pro
OS
Windows 7 64 bit Pro
Sound Card
On board
Monitor(s) Displays
Dual Monitor: Dell U2311H 23" monitor, LG M227WD
Screen Resolution
1920x1080x2 (landscape)
Keyboard
Microsoft Ergonomic Keyboard 4000
Mouse
Logitech M 705
Internet Speed
25mb/1mb
Other Info
Printer: HP F4180
Speakers: Creative Gigaworks T20 Series II
Do I understand correctly. You did a clean install of Windows 7 to repair I.E.9/64.
 

My Computer My Computer

At a glance

Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Yes. Having an annoying windows update icon keeps popping up and saying installing then failed is more than enough for me. Since I do clean install at most 6 months-restoring backups were easy
 

My Computer My Computer

At a glance

Windows 7 64 bit Pro
OS
Windows 7 64 bit Pro
Sound Card
On board
Monitor(s) Displays
Dual Monitor: Dell U2311H 23" monitor, LG M227WD
Screen Resolution
1920x1080x2 (landscape)
Keyboard
Microsoft Ergonomic Keyboard 4000
Mouse
Logitech M 705
Internet Speed
25mb/1mb
Other Info
Printer: HP F4180
Speakers: Creative Gigaworks T20 Series II
Thanks for your reply.
 

My Computer My Computer

At a glance

Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
I have the same problem as the original poster.

IE9 is already installed and running as expected. However windows update gives the error 9c48 and fails to update.

Downloading and running the offline installer results in an error message stating "setup cannot continue as a newer version of Internet Explorer is installed on your system".

A check show that version 9.0.8112.16421 is installed and is the latest version that I know of.

Any suggestions on how to solve the problem without performing a clean install of W7? Not too keen on doing that.
 

My Computer My Computer

At a glance

Windows 7 Home Premium - 64 Bit
OS
Windows 7 Home Premium - 64 Bit
Your anti virus can cause this problem. What anti virus do you use?
 

My Computer My Computer

At a glance

Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
I have Norton 360 installed. I have turned off the AV and tried to use the off-line installer with the same result.
 

My Computer My Computer

At a glance

Windows 7 Home Premium - 64 Bit
OS
Windows 7 Home Premium - 64 Bit

My Computer My Computer

At a glance

Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
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