Solved The user profile service service failed the logon!

boohbah

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User profile cannot be loaded.
as it says ,this is what i see when trying to logon to the laptop, is there a fix for this ,i started safe mode and saw help about creating a new profile and moving the "old " folders into the new profile .
I thought i would get some advice first .
also what could have caused this, i dont think it is user error as it was shutdown normally and all was well this morning.
 

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Any number of reasons. Power interruption during startup/shutdown, registry corruption because of poorly programmed apps or bad uninstalls, malware, bad hard drive, bad RAM, weak power supply..

If you want to do some R&D, start by looking for bad application install / uninstall or malware. Check for errors in the event log. Of course you'll need to recreate the profile, but the logs may be able to tell what happened.
 

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Thanks guys , i suspect it may have been an update or closing the lid whilst unplugged during update install. when i just plugged in the power supply and clicked shutdown so i can get to boot in safe mode it went to the installing updates window ,however it still wont load the profile. ,will try out the fixes and get back to you.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7600IIx4 amd athelon 635 processor2x2gbati radeon HD 5450
Computer Manufacturer/Model Number
Hewlett packard/p6512uk
OS
Microsoft Windows 7 Home Premium 64-bit 7600
CPU
IIx4 amd athelon 635 processor
Motherboard
FOXCONN 2AA9
Memory
2x2gb
Graphics Card(s)
ati radeon HD 5450
Sound Card
(1) Realtek High Definition Audio (2) AMD High Definition
Monitor(s) Displays
samsung lcd tv 32"
Screen Resolution
1360x 768
Hard Drives
(1) WDC WD10 01FAES-60Z2A0 SATA Disk Device (2) Maxtor OneTouch USB Device (3) ST310003 33AS USB Device (4) WD My Book 1111 USB Device
PSU
?
Cooling
air!
Keyboard
wireless hp
Mouse
wireless Hp,optical
Internet Speed
1.10mb/s
Antivirus
MSE
Browser
Firefox
ok , thank you so much john the link to brinks tutorial worked perfectly ,im now looking at the laptop working as it should.
bill2 ,i will have a look at the events log directly.
thanks again. much appreciated. :D
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7600IIx4 amd athelon 635 processor2x2gbati radeon HD 5450
Computer Manufacturer/Model Number
Hewlett packard/p6512uk
OS
Microsoft Windows 7 Home Premium 64-bit 7600
CPU
IIx4 amd athelon 635 processor
Motherboard
FOXCONN 2AA9
Memory
2x2gb
Graphics Card(s)
ati radeon HD 5450
Sound Card
(1) Realtek High Definition Audio (2) AMD High Definition
Monitor(s) Displays
samsung lcd tv 32"
Screen Resolution
1360x 768
Hard Drives
(1) WDC WD10 01FAES-60Z2A0 SATA Disk Device (2) Maxtor OneTouch USB Device (3) ST310003 33AS USB Device (4) WD My Book 1111 USB Device
PSU
?
Cooling
air!
Keyboard
wireless hp
Mouse
wireless Hp,optical
Internet Speed
1.10mb/s
Antivirus
MSE
Browser
Firefox
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