explorer.exe crashes and restarts when certain actions are performed

aalmuhannadi

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Hello,

So for the past month or so, explorer.exe has been crashing continuously. It happens on several occasions...

-Most notable when I first boot up Windows 7, it crashes and restarts in an assiduous manner, for maybe 10-15 times until it stops suddenly and starts working again

-When accessing files which force explorer to open, e.g. when I open a document, open the 'My Downloads' folder, and such locations (the crashing and restarting scenario occurs in every situation)

I haven't found a solution as of yet. I even tried ending the process in Task Manager and running it again... with the result of it continuing to freeze and restart even after I run it form Task Manager, until as usual, it suddenly stops crashing and starts working again.

Is there any possible solution to this which doesn't involve any type of System Restore/OS wipe?

Thanks in advance.

P.S. PC is defragged, registry and junk files cleaned using CCleaner and Disk Cleanup, issue still persists. SpyBotS&D cannot detect any malware, and ESET NOD32 cannot detect any viruses or infections either.
 

My Computer My Computer

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Windows 7 Home Premium x64
OS
Windows 7 Home Premium x64
This is usualy caused by a bad file filter installed in explorer. And you can usualy trace it down to what type by noticing what files are in the folders you are opening.

Unless this happens at the default "libraries" or "Computer" entries as well...

Can you shed any light on where it does and maybe does not crash?

Did you install anything (Codecs, Office programs etc) just before this started?
 

My Computer My Computer

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Windows 7 x64 Ultimatei7 96012 Gig Corsair DominatorNvidia 480
Computer Manufacturer/Model Number
Scratch built
OS
Windows 7 x64 Ultimate
CPU
i7 960
Motherboard
Asus P6X58D
Memory
12 Gig Corsair Dominator
Graphics Card(s)
Nvidia 480
Sound Card
Maudio Delta 44 + breakout box
Monitor(s) Displays
Dell UltraSharp U2410 24in and Samsung 21 dual monitors
Screen Resolution
1920x1200 and 1280x1024
Hard Drives
Primary: Intel X-25M G2 160G SSD
Secondary: Segate baracuda 1.0 TB
HDs in AHCI mode.
PSU
Corasair TX850
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Cooler Master HAF
Cooling
Corsair H50
Keyboard
Logitech G15 + N52 game pad
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Logitech MX518
Internet Speed
15kbs down 4.5kbps up
Other Info
WEI 7.6
CPU & RAM 7.6
Graphics 7.9
Hard disk 7.7
I cleared up the Downloads folder and it seems to still happen randomly (when I open Downloads, it's a 50% chance of crashing). It also happened for the first time when I opened a folder (not defualt file, as it is a folder I created for schoolwork) full of subfolders, pictures and tons of Word documents.

I installed an updated graphics driver, which made it occur almost a bit more often than before, but still, even before installing the driver, it was still prominent. Office 2010 was installed maybe 1-2 months before the crashing started.
 

My Computer My Computer

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Windows 7 Home Premium x64
OS
Windows 7 Home Premium x64
Well I would start by running sfc /scannow. I have repaired explorer.exe on my computer doing this. Do you run any Tune Up programs or Fix my Registry programs or things like that because they can cause that problem.
 

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Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
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EVGA GTX 1070 OC
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Asus 27" LED LCD/VE278Q
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1920-1080 or 1280-720 HDMI
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INTEL SSD 730-240 Gb Sata 3.0/
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EVGA Platium 1200W
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Phanteks Luxe Tempered Glass 8 fans/ one radiator
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XSPC/ Water Cooled CPU
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Das 4 Professional
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Logitech M705/MX Anywhere 2-S
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100 mbits
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Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
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I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
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LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Hmm...

Well one thing to try is to make a folder with JUST a jpeg in it and see if that does it, then one with JUST a single doc file etc.

See if it crashes on just a single file type.
 

My Computer My Computer

At a glance

Windows 7 x64 Ultimatei7 96012 Gig Corsair DominatorNvidia 480
Computer Manufacturer/Model Number
Scratch built
OS
Windows 7 x64 Ultimate
CPU
i7 960
Motherboard
Asus P6X58D
Memory
12 Gig Corsair Dominator
Graphics Card(s)
Nvidia 480
Sound Card
Maudio Delta 44 + breakout box
Monitor(s) Displays
Dell UltraSharp U2410 24in and Samsung 21 dual monitors
Screen Resolution
1920x1200 and 1280x1024
Hard Drives
Primary: Intel X-25M G2 160G SSD
Secondary: Segate baracuda 1.0 TB
HDs in AHCI mode.
PSU
Corasair TX850
Case
Cooler Master HAF
Cooling
Corsair H50
Keyboard
Logitech G15 + N52 game pad
Mouse
Logitech MX518
Internet Speed
15kbs down 4.5kbps up
Other Info
WEI 7.6
CPU & RAM 7.6
Graphics 7.9
Hard disk 7.7
I'll try that SFC Scannow method now, thanks. And the only maintenance programs I use are:

ESET NOD32 Antivirus
Disk Cleanup
Disk defragmenter
CCeaner
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64
OS
Windows 7 Home Premium x64
Created 3 folders, one with a jpeg, one with a word doc and one with another folder in it. No crashes now, but I'll keep trying, as it happens at random intervals somehow.
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64
OS
Windows 7 Home Premium x64
"Verification 100% complete, Windows Resource Protection did not find any integrity violations"
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64
OS
Windows 7 Home Premium x64
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