Solved dxgmms1.sys BSoD several times a day

PolloSpeedo · Sep 13, 2011

Hello everybody!

About two weeks ago, I received my new computer, and, since then, I have been dealing with Blue Screens of Death several times a day, mainly while playing games like Crysis Warhead and The Witcher 2. The computer is, in fact, a 27" iMac, but I run Windows 7 Home Premium 64-bit through Boot Camp. The stop error that I receive in BSoDs can vary, but the last time I got one (about half an hour ago) it showed the 0x0000003B stop error. This thing is pulling out my nerves, because I really do not know what to do! I already cleaned my drivers and reinstalled them with no apparent result... Any help would be greatly appreciated; my PC is only two weeks old and has been giving me problems since day one.

*EDIT*
System Specifications:
- Microsoft Windows 7 Home Premium Edition Service Pack 1 (build 7601), 64-bit (Full Retail; as Apple Boot Camp required me to install a Windows OS. It is the "original" Windows version of Boot Camp, though. Has never been replaced or changed)
- Intel Core i5-2400 CPU @ 3.10GHz
- 8GB of RAM Memory
- AMD Radeon HD 6970m 1GB

Thanks in advance.

[Minidump attached below]

seth500 · Sep 13, 2011

Can you fill in the rest of your system specs. Also follow this guide;

http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

seth500 · Sep 13, 2011

Update directx components from here and also update your video card drivers deim here:

Directx: http://download.microsoft.com/download/1/7/1/1718CCC4-6315-4D8E-9543-8E28A4E18C4C/dxwebsetup.exe

ATI: http://www2.ati.com/drivers/11-8_vista64_win7_64_dd_ccc_ocl.exe

PolloSpeedo · Sep 14, 2011

Already have them both updated... Could a hardware problem be causing BSoDs on my PC?

seth500 · Sep 14, 2011

Yes any hardware issue can. How old is the video card? You could try pulling the card and reseating it in the slot..but this is something that has been on my mind with the ati catalyst suite that is not really necessary and those extra services can cause issues themselves. So I would uninstall everything except the display driver itself and I would think that the issue may go away,

Code:

Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Administrator\Downloads\pollospeedo\091311-21496-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*F:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`01e58000 PsLoadedModuleList = 0xfffff800`0209d670
Debug session time: Tue Sep 13 17:59:00.188 2011 (UTC - 6:00)
System Uptime: 0 days 6:57:28.251
Loading Kernel Symbols
...............................................................
................................................................
.................................................
Loading User Symbols
Loading unloaded module list
......................................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff88005f78bf0, fffff8800bc1a600, 0}

Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_MEMORY_SEGMENT::EvictResource+430 )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff88005f78bf0, Address of the instruction which caused the bugcheck
Arg3: fffff8800bc1a600, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
dxgmms1!VIDMM_MEMORY_SEGMENT::EvictResource+430
fffff880`05f78bf0 44846920        test    byte ptr [rcx+20h],r13b

CONTEXT:  fffff8800bc1a600 -- (.cxr 0xfffff8800bc1a600)
rax=fffffa800a0c0bff rbx=0000000000000000 rcx=fffef8a00bfdb8c0
rdx=fffff8a00ee7f640 rsi=fffff8a00ee7f640 rdi=00000000c0000000
rip=fffff88005f78bf0 rsp=fffff8800bc1afe0 rbp=fffffa800829f000
 r8=0000000000000000  r9=fffff8800bc1b130 r10=fffff8a00c3e5620
r11=fffff88005e73a08 r12=0000000000000000 r13=0000000000000001
r14=fffffa8007be6340 r15=fffff8800bc1b400
iopl=0         nv up ei ng nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010286
dxgmms1!VIDMM_MEMORY_SEGMENT::EvictResource+0x430:
fffff880`05f78bf0 44846920        test    byte ptr [rcx+20h],r13b ds:002b:fffef8a0`0bfdb8e0=??
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  Crysis64.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff88005f78bf0

STACK_TEXT:  
fffff880`0bc1afe0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : dxgmms1!VIDMM_MEMORY_SEGMENT::EvictResource+0x430


FOLLOWUP_IP: 
dxgmms1!VIDMM_MEMORY_SEGMENT::EvictResource+430
fffff880`05f78bf0 44846920        test    byte ptr [rcx+20h],r13b

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  dxgmms1!VIDMM_MEMORY_SEGMENT::EvictResource+430

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgmms1

IMAGE_NAME:  dxgmms1.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ce799c1

STACK_COMMAND:  .cxr 0xfffff8800bc1a600 ; kb

[COLOR=Red]FAILURE_BUCKET_ID:  X64_0x3B_dxgmms1!VIDMM_MEMORY_SEGMENT::EvictResource+430[/COLOR]

BUCKET_ID:  X64_0x3B_dxgmms1!VIDMM_MEMORY_SEGMENT::EvictResource+430

Followup: MachineOwner
---------

3: kd> lmtsmn
start             end                 module name
fffff880`062e3000 fffff880`06321000   1394ohci 1394ohci.sys Sat Nov 20 03:44:56 2010 (4CE7A6A8)
fffff880`00e0f000 fffff880`00e66000   ACPI     ACPI.sys     Sat Nov 20 02:19:16 2010 (4CE79294)
fffff880`091c0000 fffff880`091ca000   acpials  acpials.sys  Mon Jul 13 18:00:24 2009 (4A5BCA98)
fffff880`04ee8000 fffff880`04f71000   afd      afd.sys      Sun Apr 24 20:33:58 2011 (4DB4DD96)
fffff880`06382000 fffff880`06398000   AgileVpn AgileVpn.sys Mon Jul 13 18:10:24 2009 (4A5BCCF0)
fffff880`01059000 fffff880`01064000   amdxata  amdxata.sys  Fri Mar 19 10:18:18 2010 (4BA3A3CA)
fffff880`08dce000 fffff880`08de1000   applebmt applebmt.sys Wed May 25 01:25:06 2011 (4DDCAED2)
fffff880`05ff4000 fffff880`06000000   AppleBtBc AppleBtBc.sys Thu May 05 18:30:49 2011 (4DC34139)
fffff880`01200000 fffff880`01213000   AppleHFS AppleHFS.sys Wed Aug 10 19:20:06 2011 (4E432E46)
fffff880`00c63000 fffff880`00c6a000   AppleMNT AppleMNT.sys Wed Aug 10 19:20:04 2011 (4E432E44)
fffff880`00c84000 fffff880`00c8d000   atapi    atapi.sys    Mon Jul 13 17:19:47 2009 (4A5BC113)
fffff880`00dd5000 fffff880`00dff000   ataport  ataport.SYS  Sat Nov 20 02:19:15 2010 (4CE79293)
fffff880`06049000 fffff880`062d6000   athrx    athrx.sys    Sat Nov 13 21:32:38 2010 (4CDF6666)
fffff880`0a1bc000 fffff880`0a1fa000   AtihdW76 AtihdW76.sys Tue Jun 07 04:34:39 2011 (4DEDFEBF)
fffff880`05443000 fffff880`05e50000   atikmdag atikmdag.sys Wed Aug 10 14:41:06 2011 (4E42ECE2)
fffff880`0a15d000 fffff880`0a1ae000   atikmpag atikmpag.sys Wed Aug 10 14:07:07 2011 (4E42E4EB)
fffff880`05377000 fffff880`053de000   b57nd60a b57nd60a.sys Thu Dec 02 00:12:04 2010 (4CF746C4)
fffff880`00da4000 fffff880`00db0000   BATTC    BATTC.SYS    Mon Jul 13 17:31:01 2009 (4A5BC3B5)
fffff880`01631000 fffff880`01638000   Beep     Beep.SYS     Mon Jul 13 18:00:13 2009 (4A5BCA8D)
fffff880`05299000 fffff880`052aa000   blbdrive blbdrive.sys Mon Jul 13 17:35:59 2009 (4A5BC4DF)
fffff880`09707000 fffff880`09725000   bowser   bowser.sys   Tue Feb 22 21:55:04 2011 (4D649328)
fffff880`08d72000 fffff880`08d82000   BthEnum  BthEnum.sys  Mon Jul 13 18:06:52 2009 (4A5BCC1C)
fffff880`08d82000 fffff880`08da2000   bthpan   bthpan.sys   Mon Jul 13 18:07:00 2009 (4A5BCC24)
fffff880`08cba000 fffff880`08d46000   bthport  bthport.sys  Wed Apr 27 21:55:07 2011 (4DB8E51B)
fffff880`01600000 fffff880`01618000   BTHUSB   BTHUSB.sys   Wed Apr 27 21:54:56 2011 (4DB8E510)
fffff960`00660000 fffff960`00687000   cdd      cdd.dll      Sat Nov 20 05:55:34 2010 (4CE7C546)
fffff880`01446000 fffff880`01470000   cdrom    cdrom.sys    Sat Nov 20 02:19:20 2010 (4CE79298)
fffff880`00e93000 fffff880`00f53000   CI       CI.dll       Sat Nov 20 06:12:36 2010 (4CE7C944)
fffff880`019b8000 fffff880`019e8000   CLASSPNP CLASSPNP.SYS Sat Nov 20 02:19:23 2010 (4CE7929B)
fffff880`00cfe000 fffff880`00d5c000   CLFS     CLFS.SYS     Mon Jul 13 17:19:57 2009 (4A5BC11D)
fffff880`01122000 fffff880`01194000   cng      cng.sys      Sat Nov 20 03:08:45 2010 (4CE79E2D)
fffff880`00ff7000 fffff880`01000000   compbatt compbatt.sys Mon Jul 13 17:31:02 2009 (4A5BC3B6)
fffff880`06372000 fffff880`06382000   CompositeBus CompositeBus.sys Sat Nov 20 03:33:17 2010 (4CE7A3ED)
fffff880`0669b000 fffff880`066a9000   crashdmp crashdmp.sys Mon Jul 13 18:01:01 2009 (4A5BCABD)
fffff880`06628000 fffff880`06633000   CS420x64 CS420x64.sys Thu Nov 11 17:04:13 2010 (4CDC847D)
fffff880`0527b000 fffff880`05299000   dfsc     dfsc.sys     Sat Nov 20 02:26:31 2010 (4CE79447)
fffff880`0526c000 fffff880`0527b000   discache discache.sys Mon Jul 13 17:37:18 2009 (4A5BC52E)
fffff880`019a2000 fffff880`019b8000   disk     disk.sys     Mon Jul 13 17:19:57 2009 (4A5BC11D)
fffff880`06600000 fffff880`06622000   drmk     drmk.sys     Mon Jul 13 19:01:25 2009 (4A5BD8E5)
fffff880`01400000 fffff880`01446000   dtsoftbus01 dtsoftbus01.sys Fri Jun 17 01:38:37 2011 (4DFB047D)
fffff880`066b5000 fffff880`066be000   dump_atapi dump_atapi.sys Mon Jul 13 17:19:47 2009 (4A5BC113)
fffff880`066a9000 fffff880`066b5000   dump_dumpata dump_dumpata.sys Mon Jul 13 17:19:47 2009 (4A5BC113)
fffff880`066be000 fffff880`066d1000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 17:21:51 2009 (4A5BC18F)
fffff880`0668f000 fffff880`0669b000   Dxapi    Dxapi.sys    Mon Jul 13 17:38:28 2009 (4A5BC574)
fffff880`05e55000 fffff880`05f49000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 02:50:50 2010 (4CE799FA)
fffff880`05f49000 fffff880`05f8f000   dxgmms1  dxgmms1.sys  Sat Nov 20 02:49:53 2010 (4CE799C1)
fffff880`090cd000 fffff880`0919f000   eamon    eamon.sys    Mon Nov 16 00:51:14 2009 (4B010472)
fffff880`01194000 fffff880`011b7000   ehdrv    ehdrv.sys    Mon Nov 16 00:51:48 2009 (4B010494)
fffff880`09600000 fffff880`09620000   epfwwfpr epfwwfpr.sys Mon Nov 16 00:46:31 2009 (4B010357)
fffff880`010b0000 fffff880`010c4000   fileinfo fileinfo.sys Mon Jul 13 17:34:25 2009 (4A5BC481)
fffff880`01064000 fffff880`010b0000   fltmgr   fltmgr.sys   Sat Nov 20 02:19:24 2010 (4CE7929C)
fffff880`01213000 fffff880`0121d000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 17:19:45 2009 (4A5BC111)
fffff880`01968000 fffff880`019a2000   fvevol   fvevol.sys   Sat Nov 20 02:24:06 2010 (4CE793B6)
fffff880`0184a000 fffff880`01894000   fwpkclnt fwpkclnt.sys Sat Nov 20 02:21:37 2010 (4CE79321)
fffff880`0a069000 fffff880`0a075000   GPU_Z    GPU-Z.sys    Wed Oct 06 10:14:37 2010 (4CACA06D)
fffff800`01e0f000 fffff800`01e58000   hal      hal.dll      Sat Nov 20 06:00:25 2010 (4CE7C669)
fffff880`05f8f000 fffff880`05fb3000   HDAudBus HDAudBus.sys Sat Nov 20 03:43:42 2010 (4CE7A65E)
fffff880`06633000 fffff880`0668f000   HdAudio  HdAudio.sys  Sat Nov 20 03:44:23 2010 (4CE7A687)
fffff880`05fb3000 fffff880`05fc4000   HECIx64  HECIx64.sys  Tue Sep 21 10:59:04 2010 (4C98E458)
fffff880`08db0000 fffff880`08dce000   hidbth   hidbth.sys   Mon Jul 13 18:06:52 2009 (4A5BCC1C)
fffff880`053de000 fffff880`053f7000   HIDCLASS HIDCLASS.SYS Sat Nov 20 03:43:49 2010 (4CE7A665)
fffff880`067f6000 fffff880`067fe080   HIDPARSE HIDPARSE.SYS Mon Jul 13 18:06:17 2009 (4A5BCBF9)
fffff880`067e8000 fffff880`067f6000   hidusb   hidusb.sys   Sat Nov 20 03:43:49 2010 (4CE7A665)
fffff880`0963e000 fffff880`09707000   HTTP     HTTP.sys     Sat Nov 20 02:24:30 2010 (4CE793CE)
fffff880`0195f000 fffff880`01968000   hwpolicy hwpolicy.sys Sat Nov 20 02:18:54 2010 (4CE7927E)
fffff880`00e8b000 fffff880`00e93000   intelide intelide.sys Mon Jul 13 17:19:48 2009 (4A5BC114)
fffff880`0635c000 fffff880`06372000   intelppm intelppm.sys Mon Jul 13 17:19:25 2009 (4A5BC0FD)
fffff880`0603c000 fffff880`06048000   IRFilter IRFilter.sys Wed Jul 02 13:53:12 2008 (486BDCA8)
fffff880`0633b000 fffff880`0634a000   kbdclass kbdclass.sys Mon Jul 13 17:19:50 2009 (4A5BC116)
fffff880`08de1000 fffff880`08def000   kbdhid   kbdhid.sys   Sat Nov 20 03:33:25 2010 (4CE7A3F5)
fffff800`01be9000 fffff800`01bf3000   kdcom    kdcom.dll    Sat Feb 05 09:52:49 2011 (4D4D8061)
fffff880`09620000 fffff880`09628000   KeyAgent KeyAgent.sys Sun Apr 03 17:25:04 2011 (4D9901D0)
fffff880`08da2000 fffff880`08db0000   KeyMagic KeyMagic.sys Tue May 10 19:24:39 2011 (4DC9E557)
fffff880`05400000 fffff880`05443000   ks       ks.sys       Sat Nov 20 03:33:23 2010 (4CE7A3F3)
fffff880`013cb000 fffff880`013e6000   ksecdd   ksecdd.sys   Sat Nov 20 02:21:15 2010 (4CE7930B)
fffff880`015c3000 fffff880`015ee000   ksecpkg  ksecpkg.sys  Sat Nov 20 03:10:34 2010 (4CE79E9A)
fffff880`06622000 fffff880`06627200   ksthunk  ksthunk.sys  Mon Jul 13 18:00:19 2009 (4A5BCA93)
fffff880`09000000 fffff880`09015000   lltdio   lltdio.sys   Mon Jul 13 18:08:50 2009 (4A5BCC92)
fffff880`08c00000 fffff880`08c23000   luafv    luafv.sys    Mon Jul 13 17:26:13 2009 (4A5BC295)
fffff880`09628000 fffff880`09632000   MacHALDriver MacHALDriver.sys Sun Feb 21 18:51:34 2010 (4B81E326)
fffff880`00c9b000 fffff880`00cea000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Nov 20 06:03:51 2010 (4CE7C737)
fffff880`0a1ae000 fffff880`0a1bc000   monitor  monitor.sys  Mon Jul 13 17:38:52 2009 (4A5BC58C)
fffff880`0634a000 fffff880`06359000   mouclass mouclass.sys Mon Jul 13 17:19:50 2009 (4A5BC116)
fffff880`04eda000 fffff880`04ee7000   mouhid   mouhid.sys   Mon Jul 13 18:00:20 2009 (4A5BCA94)
fffff880`00c6a000 fffff880`00c84000   mountmgr mountmgr.sys Sat Nov 20 02:19:21 2010 (4CE79299)
fffff880`09725000 fffff880`0973d000   mpsdrv   mpsdrv.sys   Mon Jul 13 18:08:25 2009 (4A5BCC79)
fffff880`0973d000 fffff880`0976a000   mrxsmb   mrxsmb.sys   Tue Apr 26 20:40:38 2011 (4DB78226)
fffff880`0976a000 fffff880`097b8000   mrxsmb10 mrxsmb10.sys Fri Jul 08 20:46:28 2011 (4E17C104)
fffff880`097b8000 fffff880`097dc000   mrxsmb20 mrxsmb20.sys Tue Apr 26 20:39:37 2011 (4DB781E9)
fffff880`00c8d000 fffff880`00c98000   msahci   msahci.sys   Sat Nov 20 03:33:58 2010 (4CE7A416)
fffff880`011ec000 fffff880`011f7000   Msfs     Msfs.SYS     Mon Jul 13 17:19:47 2009 (4A5BC113)
fffff880`00e6f000 fffff880`00e79000   msisadrv msisadrv.sys Mon Jul 13 17:19:26 2009 (4A5BC0FE)
fffff880`010c4000 fffff880`01122000   msrpc    msrpc.sys    Sat Nov 20 02:21:56 2010 (4CE79334)
fffff880`05261000 fffff880`0526c000   mssmbios mssmbios.sys Mon Jul 13 17:31:10 2009 (4A5BC3BE)
fffff880`0194d000 fffff880`0195f000   mup      mup.sys      Mon Jul 13 17:23:45 2009 (4A5BC201)
fffff880`01470000 fffff880`01563000   ndis     ndis.sys     Sat Nov 20 02:23:30 2010 (4CE79392)
fffff880`063bc000 fffff880`063c8000   ndistapi ndistapi.sys Mon Jul 13 18:10:00 2009 (4A5BCCD8)
fffff880`09068000 fffff880`0907b000   ndisuio  ndisuio.sys  Sat Nov 20 03:50:08 2010 (4CE7A7E0)
fffff880`063c8000 fffff880`063f7000   ndiswan  ndiswan.sys  Sat Nov 20 03:52:32 2010 (4CE7A870)
fffff880`06756000 fffff880`0676b000   NDProxy  NDProxy.SYS  Sat Nov 20 03:52:20 2010 (4CE7A864)
fffff880`04e16000 fffff880`04e25000   netbios  netbios.sys  Mon Jul 13 18:09:26 2009 (4A5BCCB6)
fffff880`04f71000 fffff880`04fb6000   netbt    netbt.sys    Sat Nov 20 02:23:18 2010 (4CE79386)
fffff880`01563000 fffff880`015c3000   NETIO    NETIO.SYS    Sat Nov 20 02:23:13 2010 (4CE79381)
fffff880`01000000 fffff880`01011000   Npfs     Npfs.SYS     Mon Jul 13 17:19:48 2009 (4A5BC114)
fffff880`05255000 fffff880`05261000   nsiproxy nsiproxy.sys Mon Jul 13 17:21:02 2009 (4A5BC15E)
fffff800`01e58000 fffff800`02441000   nt       ntkrnlmp.exe Wed Jun 22 20:53:23 2011 (4E02AAA3)
fffff880`01228000 fffff880`013cb000   Ntfs     Ntfs.sys     Thu Mar 10 20:39:39 2011 (4D79997B)
fffff880`01628000 fffff880`01631000   Null     Null.SYS     Mon Jul 13 17:19:37 2009 (4A5BC109)
fffff880`09015000 fffff880`09068000   nwifi    nwifi.sys    Mon Jul 13 18:07:23 2009 (4A5BCC3B)
fffff880`04fca000 fffff880`04ff0000   pacer    pacer.sys    Sat Nov 20 03:52:18 2010 (4CE7A862)
fffff880`00d8f000 fffff880`00da4000   partmgr  partmgr.sys  Sat Nov 20 02:20:00 2010 (4CE792C0)
fffff880`00d5c000 fffff880`00d8f000   pci      pci.sys      Sat Nov 20 02:19:11 2010 (4CE7928F)
fffff880`00c5c000 fffff880`00c63000   pciide   pciide.sys   Mon Jul 13 17:19:49 2009 (4A5BC115)
fffff880`00db0000 fffff880`00dc0000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 17:19:48 2009 (4A5BC114)
fffff880`013e6000 fffff880`013f7000   pcw      pcw.sys      Mon Jul 13 17:19:27 2009 (4A5BC0FF)
fffff880`09c61000 fffff880`09d07000   peauth   peauth.sys   Mon Jul 13 19:01:19 2009 (4A5BD8DF)
fffff880`067a9000 fffff880`067e6000   portcls  portcls.sys  Mon Jul 13 18:06:27 2009 (4A5BCC03)
fffff880`01011000 fffff880`01020000   prl_boot prl_boot.sys Wed Jul 13 10:28:59 2011 (4E1DC7CB)
fffff880`01927000 fffff880`0194d000   prl_pv64 prl_pv64.sys Wed Jul 13 10:28:33 2011 (4E1DC7B1)
fffff880`0191a000 fffff880`01927000   prl_strg prl_strg.sys Wed Jul 13 10:32:50 2011 (4E1DC8B2)
fffff880`00e86000 fffff880`00e8ab80   prl_tg   prl_tg.sys   Wed Jul 13 10:26:48 2011 (4E1DC748)
fffff880`09d0e000 fffff880`09d16000   prl_time prl_time.sys Wed Jul 13 10:28:04 2011 (4E1DC794)
fffff880`00cea000 fffff880`00cfe000   PSHED    PSHED.dll    Mon Jul 13 19:32:23 2009 (4A5BE027)
fffff880`06398000 fffff880`063bc000   rasl2tp  rasl2tp.sys  Sat Nov 20 03:52:34 2010 (4CE7A872)
fffff880`06000000 fffff880`0601b000   raspppoe raspppoe.sys Mon Jul 13 18:10:17 2009 (4A5BCCE9)
fffff880`0601b000 fffff880`0603c000   raspptp  raspptp.sys  Sat Nov 20 03:52:31 2010 (4CE7A86F)
fffff880`06321000 fffff880`0633b000   rassstp  rassstp.sys  Mon Jul 13 18:10:25 2009 (4A5BCCF1)
fffff880`05204000 fffff880`05255000   rdbss    rdbss.sys    Sat Nov 20 02:27:51 2010 (4CE79497)
fffff880`019f6000 fffff880`019ff000   RDPCDD   RDPCDD.sys   Mon Jul 13 18:16:34 2009 (4A5BCE62)
fffff880`0121d000 fffff880`01226000   rdpencdd rdpencdd.sys Mon Jul 13 18:16:34 2009 (4A5BCE62)
fffff880`013f7000 fffff880`01400000   rdprefmp rdprefmp.sys Mon Jul 13 18:16:35 2009 (4A5BCE63)
fffff880`018e0000 fffff880`0191a000   rdyboost rdyboost.sys Sat Nov 20 02:43:10 2010 (4CE7982E)
fffff880`08d46000 fffff880`08d72000   rfcomm   rfcomm.sys   Mon Jul 13 18:06:56 2009 (4A5BCC20)
fffff880`0907b000 fffff880`09093000   rspndr   rspndr.sys   Mon Jul 13 18:08:50 2009 (4A5BCC92)
fffff880`09d16000 fffff880`09d21000   secdrv   secdrv.SYS   Wed Sep 13 07:18:38 2006 (4508052E)
fffff880`04ed2000 fffff880`04eda000   spldr    spldr.SYS    Mon May 11 10:56:27 2009 (4A0858BB)
fffff880`0a0c5000 fffff880`0a15d000   srv      srv.sys      Thu Apr 28 21:06:06 2011 (4DBA2B1E)
fffff880`09d64000 fffff880`09dcd000   srv2     srv2.sys     Thu Apr 28 21:05:46 2011 (4DBA2B0A)
fffff880`09d21000 fffff880`09d52000   srvnet   srvnet.sys   Thu Apr 28 21:05:35 2011 (4DBA2AFF)
fffff880`06359000 fffff880`0635a480   swenum   swenum.sys   Mon Jul 13 18:00:18 2009 (4A5BCA92)
fffff880`01646000 fffff880`0184a000   tcpip    tcpip.sys    Mon Jun 20 21:33:55 2011 (4E001123)
fffff880`09d52000 fffff880`09d64000   tcpipreg tcpipreg.sys Sat Nov 20 03:51:48 2010 (4CE7A844)
fffff880`01042000 fffff880`0104f000   TDI      TDI.SYS      Sat Nov 20 02:22:06 2010 (4CE7933E)
fffff880`01020000 fffff880`01042000   tdx      tdx.sys      Sat Nov 20 02:21:54 2010 (4CE79332)
fffff880`04ebe000 fffff880`04ed2000   termdd   termdd.sys   Sat Nov 20 04:03:40 2010 (4CE7AB0C)
fffff960`00570000 fffff960`0057a000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`052aa000 fffff880`052d0000   tunnel   tunnel.sys   Sat Nov 20 03:51:50 2010 (4CE7A846)
fffff880`05fe2000 fffff880`05ff4000   umbus    umbus.sys    Sat Nov 20 03:44:37 2010 (4CE7A695)
fffff880`066df000 fffff880`066fc000   usbccgp  usbccgp.sys  Thu Mar 24 21:29:14 2011 (4D8C0C0A)
fffff880`067e6000 fffff880`067e7f00   USBD     USBD.SYS     Thu Mar 24 21:28:59 2011 (4D8C0BFB)
fffff880`05fd1000 fffff880`05fe2000   usbehci  usbehci.sys  Thu Mar 24 21:29:04 2011 (4D8C0C00)
fffff880`066fc000 fffff880`06756000   usbhub   usbhub.sys   Thu Mar 24 21:29:25 2011 (4D8C0C15)
fffff880`05321000 fffff880`05377000   USBPORT  USBPORT.SYS  Thu Mar 24 21:29:12 2011 (4D8C0C08)
fffff880`04e86000 fffff880`04ea1000   USBSTOR  USBSTOR.SYS  Thu Mar 10 21:37:16 2011 (4D79A6FC)
fffff880`05fc4000 fffff880`05fd1000   usbuhci  usbuhci.sys  Thu Mar 24 21:29:03 2011 (4D8C0BFF)
fffff880`04e25000 fffff880`04e52280   usbvideo usbvideo.sys Sat Nov 20 03:44:34 2010 (4CE7A692)
fffff880`00e79000 fffff880`00e86000   vdrvroot vdrvroot.sys Mon Jul 13 18:01:31 2009 (4A5BCADB)
fffff880`01638000 fffff880`01646000   vga      vga.sys      Mon Jul 13 17:38:47 2009 (4A5BC587)
fffff880`011b7000 fffff880`011dc000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 17:38:51 2009 (4A5BC58B)
fffff880`04e58000 fffff880`04e86000   vmhgfs   vmhgfs.sys   Fri May 21 03:12:17 2010 (4BF64E71)
fffff880`097dc000 fffff880`097e3000   vmmemctl vmmemctl.sys Fri May 21 03:24:37 2010 (4BF65155)
fffff880`015ee000 fffff880`015fd000   vmrawdsk vmrawdsk.sys Fri May 21 03:25:09 2010 (4BF65175)
fffff880`00dc0000 fffff880`00dd5000   volmgr   volmgr.sys   Sat Nov 20 02:19:28 2010 (4CE792A0)
fffff880`00c00000 fffff880`00c5c000   volmgrx  volmgrx.sys  Sat Nov 20 02:20:43 2010 (4CE792EB)
fffff880`01894000 fffff880`018e0000   volsnap  volsnap.sys  Sat Nov 20 02:20:08 2010 (4CE792C8)
fffff880`062d6000 fffff880`062e3000   vwifibus vwifibus.sys Mon Jul 13 18:07:21 2009 (4A5BCC39)
fffff880`04e00000 fffff880`04e16000   vwififlt vwififlt.sys Mon Jul 13 18:07:22 2009 (4A5BCC3A)
fffff880`04ea3000 fffff880`04ebe000   wanarp   wanarp.sys   Sat Nov 20 03:52:36 2010 (4CE7A874)
fffff880`011dc000 fffff880`011ec000   watchdog watchdog.sys Mon Jul 13 17:37:35 2009 (4A5BC53F)
fffff880`00f53000 fffff880`00ff7000   Wdf01000 Wdf01000.sys Mon Jul 13 17:22:07 2009 (4A5BC19F)
fffff880`00e00000 fffff880`00e0f000   WDFLDR   WDFLDR.SYS   Mon Jul 13 17:19:54 2009 (4A5BC11A)
fffff880`04fc1000 fffff880`04fca000   wfplwf   wfplwf.sys   Mon Jul 13 18:09:26 2009 (4A5BCCB6)
fffff960`00000000 fffff960`00313000   win32k   win32k.sys   Fri Jun 10 21:06:57 2011 (4DF2DBD1)
fffff880`00e66000 fffff880`00e6f000   WMILIB   WMILIB.SYS   Mon Jul 13 17:19:51 2009 (4A5BC117)
fffff880`04fb6000 fffff880`04fc1000   ws2ifsl  ws2ifsl.sys  Mon Jul 13 18:10:33 2009 (4A5BCCF9)
fffff880`0919f000 fffff880`091c0000   WudfPf   WudfPf.sys   Sat Nov 20 03:42:44 2010 (4CE7A624)
fffff880`091ca000 fffff880`091fb000   WUDFRd   WUDFRd.sys   Sat Nov 20 03:43:32 2010 (4CE7A654)

PolloSpeedo · Sep 14, 2011

Thank you very much for your help. I did what you said; uninstalled everything but the display drivers. However, I just got another BSoD, this time with the atikmdag.sys error message

Attached the .dmp file.

seth500 · Sep 14, 2011

OK Pollo what we want to do is download just the driver and thats it from ati not the suite or anything else. After you have just the driver we want to download driver sweeper and completely remove all traces of the catalyst software on the system.

Driver Sweeper: Phyxion.net - Driver Sweeper download the installer and install it and reboot the computer into safemode without networking. Once to the desktop in safemode open driver sweeper and check the box for AMD and click analyze and then click clean after that is will ask you to reboot. Go ahead and reboot in normal mode, everything on the desktop will be huge now because no driver is installed. Anyway go and install the driver itself that you downloaded the basis for which I do this:

Here is a possible solution to the ATIKMDAG.SYS Driver Crash issue that has plagued so many people. The following is from one of the M$ Newsgroups on the issue, from someone who actually took the time to sit down and test it.

Part of the way down the page at the link below, there is a post from a user Level5Owner, who says the issue is with the Catalyst Control Center itself, not the drivers.

Let me know if this helps anyone.
I'm going to try when I get home tonight and see if it works. Here is his post.

From Microsoft Newsgroup Site about ATIKMDAG Issue

Level5Owner's Post
Read Here: http://www.overclock.net/ati-driver...-possible-solution-atikmdag-driver-crash.html

PolloSpeedo · Sep 15, 2011

Haven't had any BSoDs so far. I will let you know if something happens (as I don't think the problem is gone just yet).
Thank you for your assistance!

PolloSpeedo · Sep 15, 2011

Just got another BSoD, this time as soon as I quit Crysis... It was different, though. It showed the SYSTEM_SERVICE_EXCEPTION error.

seth500 · Sep 15, 2011

Hey pollospeed I should have you to do this awhile ago but follow this guide and upload the rest of the information to your computer. http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

PolloSpeedo · Sep 16, 2011

Hey! Sorry for the delay.

Is Windows 7 . . .
- x86 (32-bit) or x64 ? Windows 7 Home Premium 64 bit (x64).
- the original installed OS on the system? Yes
- an OEM or full retail version? Full Retail
- What is the age of system (hardware)? 3 weeks old.
- What is the age of OS installation (have you re-installed the OS?) 3 weeks, no

seth500 · Sep 16, 2011

No problem Pollo,

I have a question, when you installed the drivers for the ati card you didn't install the catalyst control suite did you? You may just have a bad install Pollo cause all the errors I'm seeing in the event viewer is unbelievable. You would be better off doing a clean install by wiping the drive and stuff. Your windows installer is not installing your software correctly because it is corrupt or something and the only way you can fix it is through a clean install in this tutorial use the "CLEAN ALL" command to wipe you disk and get it ready for a fresh install. Since you system is only 3 weeks old I would suggest this cause you have just to much stuff going wrong to fix without doing it from scratch:

http://www.sevenforums.com/tutorials/52129-disk-clean-clean-all-diskpart-command.html

after you wipe the drive follow this guide to a clean install and setting up the partition correctly for your computer even if you don't have an ssd this is the best way to set up a partition:

http://www.sevenforums.com/tutorials/113967-ssd-alignment.html

after you have done that reinstall the operating system..

PolloSpeedo · Sep 17, 2011

Ouch... That doesn't sound good :shock:
I will try that. And, if it doesn't work, I will completely replace my PC, because I am really tired of this BSoD/Kernel Panic crap that is affecting both my Mac and Windows partitions. I was also thinking about downgrading to Win7 32 bit, and replacing my power supply, but we'll see how it goes with the clean install.
By the way, thank you very much for all the help you've given me! I really appreciate it!

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