System hangs on shut down after power loss during update installation

TTRON

New member
Local time
7:00 AM
Messages
9
I had a power loss while installing a windows update about two months ago. Ever since then my system will hang either on logging off or shutting down.
I have tried making a new user (No Help)
it hangs in safe mode also.
I also do not have a list of prior updates in control panel since this problem.
The system works fine other than that.

System is DELL studio xpx 1640 x64
win 7 home premium

thanks in advance...
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM)2 Duo CPU T9800 @ 2.93GHz4.00 GB 2x 2.00 GB SODIMMATI Mobility Radeon HD 3670
Computer Manufacturer/Model Number
Dell Studio xps 1640 laptop
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM)2 Duo CPU T9800 @ 2.93GHz
Motherboard
Intel(R) Core(TM)2 Duo CPU T9800 @ 2.93GHz
Memory
4.00 GB 2x 2.00 GB SODIMM
Graphics Card(s)
ATI Mobility Radeon HD 3670
Sound Card
(1) High Definition Audio Device (2) IDT High Definition A
Monitor(s) Displays
Generic PNP Monitor
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
TOSHIBA MK5055GSX ATA Device 465.76 GB
2 Logical Drives C: 450 GB D: Recovery patition 15GB
PSU
DELL 90W
Case
LAPTOP
Keyboard
DELL Keyboard (LAPTOP)
Mouse
DELL Touchpad (LAPTOP)
Internet Speed
DSL 8/3
I had a power loss while installing a windows update about two months ago. Ever since then my system will hang either on logging off or shutting down.
I have tried making a new user (No Help)
it hangs in safe mode also.
I also do not have a list of prior updates in control panel since this problem.
The system works fine other than that.

System is DELL studio xpx 1640 x64
win 7 home premium

thanks in advance...

TTron,
Welcome to SevenForums.

To better help us to better help you, please:
Update your SevenForums System Specs
User CP (3rd item in the top menu bar) |
Your Profile | Edit System Spec
(left-hand column)

To gather info, use SIW or Speccy or System Info

Add the word laptop or desktop or netbook to the
“system manufacturer” block, for example,
Toshiba Satellite L305D notebook.

Provide full windows version info, for example:
MS Windows 7 Ultimate SP1 64-bit

Use the “Other Info” block for Optical Reader,
Mouse, touchpad, wifi adapter, speakers, monitor, etc

Scroll down and click on the SAVE CHANGES button
 

My Computer My Computer

At a glance

MS Windows 7 Ultimate SP1 64-bitAMD A10-4600M6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)AMD Radeon HD 7660G
Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
Back
Top