Live Messenger won't sign-in automatically at startup in Windows7

GingerB · Sep 19, 2011

I have two Dell Computers (XPS 8100 & 8300) both are running Windows 7 Home Premium 64bit. Windows Live Messenger 2011 won't sign in automatically at start-up even when the boxes are checked for it to save the info and do so.
I can sign in manually, but I'd like wlm to sign in automatically when I start up my computer each morning like it used to on all my former computers that ran older versions of the windows os. I've only started having this problem when I bought new computers running Windows 7.
I tried running the live repair, that didn't help. I've tried uninstall and reinstall. That didn't help either.

Roderunner · Sep 20, 2011

Hi GingerB, welcome to Seven Forums.
Right click Messenger in start menu, select compatibility tab. Tick 'Run as... box, then take your pick from drop down menu. Include Run as administrator check box.

GingerB · Sep 20, 2011

REPLY TO RODERUNNER Live Messenger won't sign-in automatically

Changing the compatibility seems to have helped. I rebooted and it signed in. I then cold booted and it was signed in, so looks like that solved the problem. The only thing I'm noticing now is that the little colored box that used to show up over top of my pinned taskbar icon is missing. There used to be a little colored box that indicated I was signed in. It would be helpful if there was a way to know without opening messenger. In the old version of messenger, it placed an icon in the system tray and it showed in indicator to let you know if you were signed in or not. I hope the next version will have such a thing.

Thanks again,
GingerB

Roderunner · Sep 20, 2011

You can set your tray items here.

GingerB · Sep 20, 2011

Reply to roderunner

Thanks. I knew that, but for some reason didn't think about it. That icon has the green square indicator and that is helpful.

I appreciate your expertise. I tried in other forums to get an answer to this and no one could help, and yet it turned out to be a simple fix.

I'm not sure why there was a problem in Windows 7 in the first place. I hope Microsoft gets the issue fixed in the future so that people don't have to mess around with compatibility settings.

Roderunner · Sep 20, 2011

Anything I find that has compatibility problems usually has another program that does the same job.

GingerB · Sep 20, 2011

Issue not solved on other computer (Dell XPS 8300)

Well, it looks like this is not solving the issue on the other computer. I tried setting the compatibility to Vista service pack 2 like I did on my Dell XPS 8100 and it didn't work for the Dell XPS 8300. I went back and changed the compatibility to Windows XP service pack 3, and still won't sign in.

Any more ideas?
GingerB

Shukaku · Sep 20, 2011

Which version of Live Messenger are you using? If you are using Windows Live Messenger 2011, it should work fine. If you are using that version and still can't sign in, then either your username/password is wrong, or you have the ports blocked and therefore, it can't connect.

boohbah · Sep 20, 2011

here follow this fix, it worked for me recently. good luck.
http://windowslivehelp.com/solution.aspx?solutionid=f37f671d-a6ab-4c28-a035-08378a5dd609
i had a sign in issue ,not a sign in at start up. give it a whirl anyway it wont do any harm.

boohbah · Sep 20, 2011

gingerb i see you have marked the thread solved ,could you tell us what solved it

Roderunner · Sep 20, 2011

I believe it was my post, but it only worked on one of the pc's.

boohbah · Sep 20, 2011

probably, i was hoping my previous post had helped solve the prob on the second computer.

GingerB · Sep 20, 2011

I'm using Windows Live Messenger 2011. I can sign in manually, but it won't sign in automatically at startup or reboot even though I checkmark the box to remember me. Roderunner suggested putting it in compatibility mode, which solved the problem on my Dell XPS 8100, but it didn't solve the problem on my Dell XPS 8300.

boohbah · Sep 21, 2011

ok , i presume you had a go on the second one using the link i gave earlier?

GingerB · Sep 21, 2011

I'm not getting an error message

Your previous post had a link to
Signing in to Messenger service failed because the service is temporarily unavailable. Please try again later. Error 81000314”

I'm not getting an error message. I can sign in fine and have no problems with Messenger. The only thing that's not working is for messenger to automatically sign in by itself when the computer starts up or reboots.

I don't know if other software can create this issue. I wouldn't think so, but I don't know enough about it all to be sure. Reason I mention this is because the Dell 8300 has something that came with it called Stage. I don't have that on the other computer. As far as I know, that's the only program that is different between the two machines. As far as hardware, it's a newer Dell, but they are both XPS and were only purchased about a year apart, so I think they are very close to being the same.

boohbah · Sep 21, 2011

it could be that the logon folder that would auto start has a corruption, deleting it and restarting messenger may solve the auto logon problem ,its a small may,
im aware what the title of the page i linked you to is.
however its up to you, i would try it as it wont do any harm and just may solve it.
you did say you'd like it to work.

Windows Vista and Windows 7:
a. Go to Start, click on Computer
b. Browse to the location:
C:\Users\<Windows logon name>\AppData\Local\Microsoft\Windows Live\Contacts
c. Look for the folder which has your email address For example: [email protected] and delete it
Warning! Only delete the folder which has your email address. If you delete other items in the Contacts folder they cannot be recovered

sign in and select start messenger at start upo or whatever the promt is, then reboot and see if it works.

GingerB · Sep 21, 2011

It didn't work. And I see that my Dell 8100 is not working again. I thought we had this fixed with the compatibility change because I rebooted and cold booted yesterday and it had worked. It's almost like it remembered me for a day and then quite remembering me again. So now I'm back to having the issue on both computers.

GingerB

boohbah · Sep 21, 2011

ok ,well we ruled that out, can you open the start menu and select select run and type MSCONFIG and ok ,then select start up tab to see if messenger is checked to run at startup

GingerB · Sep 21, 2011

Yes, messenger is marked to run at startup.

boohbah · Sep 21, 2011

well im about out of suggestions. I will request some more help for you .good luck.

Live Messenger won't sign-in automatically at startup in Windows7

New member

My Computer

Exterminator

My Computer

New member

My Computer

Exterminator

My Computer

New member

My Computer

Exterminator

My Computer

New member

My Computer

New member

My Computer

New member

My Computer

New member

My Computer

Exterminator

My Computer

New member

My Computer

New member

My Computer

New member

My Computer

New member

My Computer

New member

My Computer

New member

My Computer

New member

My Computer

New member

My Computer

New member

My Computer