Solved Upgraded my CPU now it shows up as AMD model unknown help

adamwentzell82

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I just upgraded my CPU to AMD Athlon 11 245 2.9GHz dual core and what a difference in speeds the only problem is a very small one when in system it shows up as AMD Processor model unknown 2.9GHz. When I run CPU-Z it shows everything about this processor even the model number but it shows nothing through Windows.
Anyone know how to fix this? I don't feel like taking my computer to the shop and paying to fix this very small problem.

 

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What does it list for the CPU in your BIOS settings?

When you replaced the CPU, did you perform a CLEAR-CMOS (or CLR-RTC) procedure?
 

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Home Built - Jan 2013
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Windows 7 64 Bit Home Premium SP1
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i7-3820
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Asus P9X79-PRO - Bios 4608
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There's no setting through the BIOS that shows the CPU only the volts and temp.
Yes I reset the BIOS after installing this new CPU
 

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Windows 7 Home Premium x64 SP1 retailIntel i7 37708GB Kingston HyperX Genesis KHX1600C9D3K2/8GX...ASUS ENGTX560 DCII OC/2DI/1GD5 GeForce GTX 560
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Custom built
OS
Windows 7 Home Premium x64 SP1 retail
CPU
Intel i7 3770
Motherboard
ASUS P8Z77-V LX
Memory
8GB Kingston HyperX Genesis KHX1600C9D3K2/8GX 1600MHz
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ASUS ENGTX560 DCII OC/2DI/1GD5 GeForce GTX 560
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5.1 channel
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ASUS VE247H Black 23.6"
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1920 x 1080
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Western Digital Caviar Green WD30EZRX 3TB
Kingston SSDNOW V+ 200 SVP200S3 120GB SATA 3 SSD
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Cooler Master Silent Pro M 700W power supply
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Enermax
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4 120mm fans, Cooler Master V6 GTdual 120mm fans
Keyboard
steelseries Merc Stealth Black
Mouse
Razer Lachesis
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20MB per second
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LG CH10LS20 Blu-ray reader/ DVD burner
Altec Lansing vs3151 5.1 channel
There may not be a setting but there will be a system info page or status page that displays the exact model processor installed. It sounds like you need to update the BIOS for proper detection and support of the new processor. That or that processor isn't supported by your motherboard.
 

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No idea if that CPU is included, but there were two bios updates from Sapphire for that board that updated the CPU microcode,

Sapphire Technology Web Site

If you don't have the latest I would just go with it, as bios updates are inclusive and not incremental which means flashing the latest gets you any prior updates as well.

P.S. For what it's worth if the speed and number of cores are detected correctly, updating the bios isn't really necessary as all it will do is make the proper name appear.
 

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Win 7 Ultimate x64FX-8350 @ 4.6 GHz so farADATA XPG V1 Series Black 8GB DDR3 1600Sapphire R9 270x Dual-X
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Me
OS
Win 7 Ultimate x64
CPU
FX-8350 @ 4.6 GHz so far
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Asus M5A97 EVO
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ADATA XPG V1 Series Black 8GB DDR3 1600
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Sapphire R9 270x Dual-X
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Logitech G500s
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35000/3000
P.S. For what it's worth if the speed and number of cores are detected correctly, updating the bios isn't really necessary as all it will do is make the proper name appear.
I would agree with this statement.

The last update to the supported CPU list is Feb 2009 and shows two AthlonII X2's on it.
Athlon X2.PNG

Windows reads BIOS and CPU-Z reads the CPU. If you're not having any performance issues I recommend no BIOS update. You can try going to Control Panel\All Control Panel Items\Device Manager\Processors and try a driver upodate from there.
 

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Computer type
PC/Desktop
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Home Built Desktop By DataTech
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Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
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Well I now have a new problem since late last night I get this error after my computer passes post:
The file is possibly corrupt. The file header checksum does not match the computed checksum.

I got this error so far 3 times
After a restart windows boots up normal.
 

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Windows 7 Home Premium x64 SP1 retailIntel i7 37708GB Kingston HyperX Genesis KHX1600C9D3K2/8GX...ASUS ENGTX560 DCII OC/2DI/1GD5 GeForce GTX 560
Computer Manufacturer/Model Number
Custom built
OS
Windows 7 Home Premium x64 SP1 retail
CPU
Intel i7 3770
Motherboard
ASUS P8Z77-V LX
Memory
8GB Kingston HyperX Genesis KHX1600C9D3K2/8GX 1600MHz
Graphics Card(s)
ASUS ENGTX560 DCII OC/2DI/1GD5 GeForce GTX 560
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5.1 channel
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ASUS VE247H Black 23.6"
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1920 x 1080
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Western Digital Caviar Green WD30EZRX 3TB
Kingston SSDNOW V+ 200 SVP200S3 120GB SATA 3 SSD
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Cooler Master Silent Pro M 700W power supply
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Enermax
Cooling
4 120mm fans, Cooler Master V6 GTdual 120mm fans
Keyboard
steelseries Merc Stealth Black
Mouse
Razer Lachesis
Internet Speed
20MB per second
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LG CH10LS20 Blu-ray reader/ DVD burner
Altec Lansing vs3151 5.1 channel

My Computer My Computer

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Windows 7 Ultimate X64 SP1Intel i5-2550K, Differing ~4.4-4.8GHz No buil...16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GBASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
OK. Is this checksum error message is being given by the BIOS (likely) or is this a Windows error message?

If a BIOS message it means the CHECKSUM, a code generated by the BIOS that represents the hardware on the motherboard, does not match the hardware that is detected on boot. And we know why that is.

If your exact CPU is not listed as compatible with the motherboard with the initial BIOS version then you will need to update your BIOS to the most recent version - provided your exact CPU is supported by the motherboard at all - as the other folks have mentioned.

If your exact CPU is supported by your motherboard with the initial BIOS version then you just need to do a CLEAR CMOS or a CLRTC on the board to update the checksum.

This is not the same thing as RESTORE BIOS DEFAULTS.

Normally the procedure is this:

  • Note all your current BIOS settings
  • Shut down the computer > remove the power cord.
  • Remove the 3.3v battery.
  • Move the CLRTC jumper from pins 1-2 to 2-3.
  • Touch a metal part of the case and Press and Hold the reset button on your case for approx. 30 seconds to discharge all power from the board.
  • Put the CLRTC jumper back on pins 1-2.
  • Replace the 3.3v battery > replace the power cord > boot.
  • Immediately go back into BIOS and reset all your preferred settings. If the CLRTC worked you will need to reset the date and time.
Some of the newer motherboards have a CLEAR CMOS button on them to do this instead of the jumper pin. Read your Manual!

Let us know what you find.
 

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Windows 7 64 Bit Home Premium SP1i7-3820GSkill F3-14900CL9Q - 16GBEVGA GeForce GTX660 - Driver 352.86
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built - Jan 2013
OS
Windows 7 64 Bit Home Premium SP1
CPU
i7-3820
Motherboard
Asus P9X79-PRO - Bios 4608
Memory
GSkill F3-14900CL9Q - 16GB
Graphics Card(s)
EVGA GeForce GTX660 - Driver 352.86
Sound Card
On board Realtek ALC898
Monitor(s) Displays
Acer S271HL
Screen Resolution
1920 x 1080
Hard Drives
#1- Samsung 840 Pro Series
#2- Western Digital WD1002FAEX Sata3 Black
#3- Western Digital WD1002FAEX Sata3 Black
PSU
Corsair CMPSU-850TX-V2 - 850 watt (by Seasonic)
Case
Corsair Obsidian 550D
Cooling
Standard 3 120mm case fans, Cooler Master Hyper 212 EVO
Keyboard
MS KC-0405
Mouse
Intellimouse 5-button
Internet Speed
56 Mbits/Sec (on a good day)
Antivirus
Avast & Malwarebytes
Browser
Firefox
Other Info
Asus DVD - DRW-24B1ST 24X
Here is your CPU support list for that board (Thank You Stormy)
http://us.sapphiretech.com/archive/gm/driver/529.pdf

Can you find your new processor on that list?

As you can see your description of "Athlon 11 245 2.9GHz dual core" is not very clear.

Is it a Athlon X2 5600+ Brisbane 2.9GHz ADO5600IAA5DO ?
 

My Computer My Computer

At a glance

Windows 7 64 Bit Home Premium SP1i7-3820GSkill F3-14900CL9Q - 16GBEVGA GeForce GTX660 - Driver 352.86
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built - Jan 2013
OS
Windows 7 64 Bit Home Premium SP1
CPU
i7-3820
Motherboard
Asus P9X79-PRO - Bios 4608
Memory
GSkill F3-14900CL9Q - 16GB
Graphics Card(s)
EVGA GeForce GTX660 - Driver 352.86
Sound Card
On board Realtek ALC898
Monitor(s) Displays
Acer S271HL
Screen Resolution
1920 x 1080
Hard Drives
#1- Samsung 840 Pro Series
#2- Western Digital WD1002FAEX Sata3 Black
#3- Western Digital WD1002FAEX Sata3 Black
PSU
Corsair CMPSU-850TX-V2 - 850 watt (by Seasonic)
Case
Corsair Obsidian 550D
Cooling
Standard 3 120mm case fans, Cooler Master Hyper 212 EVO
Keyboard
MS KC-0405
Mouse
Intellimouse 5-button
Internet Speed
56 Mbits/Sec (on a good day)
Antivirus
Avast & Malwarebytes
Browser
Firefox
Other Info
Asus DVD - DRW-24B1ST 24X
Athlon II x2 245 which is actually a socket AM3 CPU,

Compare AMD Processors for Desktops: AMD Phenom

not the Athlon x2 which is socket AM2. The board does support some of the AM2+ CPU's, but no idea if AM3 support was ever added. And yes AM3 can run on an AM2 or AM2+ if the manufacturer added them in a bios update. Only way to really find out is to flash with the latest (if not installed already), or contact Sapphire directly and see what they have to say.
 

My Computer My Computer

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Win 7 Ultimate x64FX-8350 @ 4.6 GHz so farADATA XPG V1 Series Black 8GB DDR3 1600Sapphire R9 270x Dual-X
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Me
OS
Win 7 Ultimate x64
CPU
FX-8350 @ 4.6 GHz so far
Motherboard
Asus M5A97 EVO
Memory
ADATA XPG V1 Series Black 8GB DDR3 1600
Graphics Card(s)
Sapphire R9 270x Dual-X
Sound Card
Xonar DGX w/ Corsair Vengence 1300
Monitor(s) Displays
Acer S232HL Abid
Screen Resolution
1920x1080
Hard Drives
120 GB OCZ Vertex 3
500 GB Seagate 7200.12
PSU
Antec Earthwatts 650W Green
Case
Antec Three Hundred
Cooling
Cooler Master 212 EVO
Keyboard
Logitech G510
Mouse
Logitech G500s
Internet Speed
35000/3000
Thanks Stormy. I don't do much with AMD processors so I have not a clue on model numbers!

But an unsupported processor would certainly explain the odd errors, wouldn't it?
 

My Computer My Computer

At a glance

Windows 7 64 Bit Home Premium SP1i7-3820GSkill F3-14900CL9Q - 16GBEVGA GeForce GTX660 - Driver 352.86
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built - Jan 2013
OS
Windows 7 64 Bit Home Premium SP1
CPU
i7-3820
Motherboard
Asus P9X79-PRO - Bios 4608
Memory
GSkill F3-14900CL9Q - 16GB
Graphics Card(s)
EVGA GeForce GTX660 - Driver 352.86
Sound Card
On board Realtek ALC898
Monitor(s) Displays
Acer S271HL
Screen Resolution
1920 x 1080
Hard Drives
#1- Samsung 840 Pro Series
#2- Western Digital WD1002FAEX Sata3 Black
#3- Western Digital WD1002FAEX Sata3 Black
PSU
Corsair CMPSU-850TX-V2 - 850 watt (by Seasonic)
Case
Corsair Obsidian 550D
Cooling
Standard 3 120mm case fans, Cooler Master Hyper 212 EVO
Keyboard
MS KC-0405
Mouse
Intellimouse 5-button
Internet Speed
56 Mbits/Sec (on a good day)
Antivirus
Avast & Malwarebytes
Browser
Firefox
Other Info
Asus DVD - DRW-24B1ST 24X
It could. Usually when the correct speed and number of cores is detected properly though the name shown for the CPU is more cosmetic than anything. I get the feeling that something is disagreeing with an AM3 CPU in an AM2+ motherboard without proper AM3 support.

Adam could you please post a screen shot from CPUz,

CPUID - System & hardware benchmark, monitoring, reporting

on the Mainboard tab so we can see which bios version you currently have installed.
 

My Computer My Computer

At a glance

Win 7 Ultimate x64FX-8350 @ 4.6 GHz so farADATA XPG V1 Series Black 8GB DDR3 1600Sapphire R9 270x Dual-X
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Me
OS
Win 7 Ultimate x64
CPU
FX-8350 @ 4.6 GHz so far
Motherboard
Asus M5A97 EVO
Memory
ADATA XPG V1 Series Black 8GB DDR3 1600
Graphics Card(s)
Sapphire R9 270x Dual-X
Sound Card
Xonar DGX w/ Corsair Vengence 1300
Monitor(s) Displays
Acer S232HL Abid
Screen Resolution
1920x1080
Hard Drives
120 GB OCZ Vertex 3
500 GB Seagate 7200.12
PSU
Antec Earthwatts 650W Green
Case
Antec Three Hundred
Cooling
Cooler Master 212 EVO
Keyboard
Logitech G510
Mouse
Logitech G500s
Internet Speed
35000/3000
I just put back in the AMD Phenom x4 9500 2.2 GHZ Quad core AM2+ that was in this board before and started up the computer and got to the welcome screen then it locked up and had to restart.After restarting I got the same error after post but seems like it's working now but for how long not sure.(The file is possibly corrupt. The file header checksum does not match the computed checksum.)
When running CPU-Z everything showed up right even the model number.
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64 SP1 retailIntel i7 37708GB Kingston HyperX Genesis KHX1600C9D3K2/8GX...ASUS ENGTX560 DCII OC/2DI/1GD5 GeForce GTX 560
Computer Manufacturer/Model Number
Custom built
OS
Windows 7 Home Premium x64 SP1 retail
CPU
Intel i7 3770
Motherboard
ASUS P8Z77-V LX
Memory
8GB Kingston HyperX Genesis KHX1600C9D3K2/8GX 1600MHz
Graphics Card(s)
ASUS ENGTX560 DCII OC/2DI/1GD5 GeForce GTX 560
Sound Card
5.1 channel
Monitor(s) Displays
ASUS VE247H Black 23.6"
Screen Resolution
1920 x 1080
Hard Drives
Western Digital Caviar Green WD30EZRX 3TB
Kingston SSDNOW V+ 200 SVP200S3 120GB SATA 3 SSD
PSU
Cooler Master Silent Pro M 700W power supply
Case
Enermax
Cooling
4 120mm fans, Cooler Master V6 GTdual 120mm fans
Keyboard
steelseries Merc Stealth Black
Mouse
Razer Lachesis
Internet Speed
20MB per second
Other Info
LG CH10LS20 Blu-ray reader/ DVD burner
Altec Lansing vs3151 5.1 channel
Solved replaced motherboard, CPU and ram
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64 SP1 retailIntel i7 37708GB Kingston HyperX Genesis KHX1600C9D3K2/8GX...ASUS ENGTX560 DCII OC/2DI/1GD5 GeForce GTX 560
Computer Manufacturer/Model Number
Custom built
OS
Windows 7 Home Premium x64 SP1 retail
CPU
Intel i7 3770
Motherboard
ASUS P8Z77-V LX
Memory
8GB Kingston HyperX Genesis KHX1600C9D3K2/8GX 1600MHz
Graphics Card(s)
ASUS ENGTX560 DCII OC/2DI/1GD5 GeForce GTX 560
Sound Card
5.1 channel
Monitor(s) Displays
ASUS VE247H Black 23.6"
Screen Resolution
1920 x 1080
Hard Drives
Western Digital Caviar Green WD30EZRX 3TB
Kingston SSDNOW V+ 200 SVP200S3 120GB SATA 3 SSD
PSU
Cooler Master Silent Pro M 700W power supply
Case
Enermax
Cooling
4 120mm fans, Cooler Master V6 GTdual 120mm fans
Keyboard
steelseries Merc Stealth Black
Mouse
Razer Lachesis
Internet Speed
20MB per second
Other Info
LG CH10LS20 Blu-ray reader/ DVD burner
Altec Lansing vs3151 5.1 channel
Glad to hear you got it sorted.
 

My Computer My Computer

At a glance

Windows 7 64 Bit Home Premium SP1i7-3820GSkill F3-14900CL9Q - 16GBEVGA GeForce GTX660 - Driver 352.86
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built - Jan 2013
OS
Windows 7 64 Bit Home Premium SP1
CPU
i7-3820
Motherboard
Asus P9X79-PRO - Bios 4608
Memory
GSkill F3-14900CL9Q - 16GB
Graphics Card(s)
EVGA GeForce GTX660 - Driver 352.86
Sound Card
On board Realtek ALC898
Monitor(s) Displays
Acer S271HL
Screen Resolution
1920 x 1080
Hard Drives
#1- Samsung 840 Pro Series
#2- Western Digital WD1002FAEX Sata3 Black
#3- Western Digital WD1002FAEX Sata3 Black
PSU
Corsair CMPSU-850TX-V2 - 850 watt (by Seasonic)
Case
Corsair Obsidian 550D
Cooling
Standard 3 120mm case fans, Cooler Master Hyper 212 EVO
Keyboard
MS KC-0405
Mouse
Intellimouse 5-button
Internet Speed
56 Mbits/Sec (on a good day)
Antivirus
Avast & Malwarebytes
Browser
Firefox
Other Info
Asus DVD - DRW-24B1ST 24X
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