BSOD 1031 /Pink Screen?

Hello and Good day to everyone !


Recently my pc started crashing almost daily... this time instead of a blue screen,i get a pink one ,you can read the specific error just a little below.

I would really need some help, if you could take a look at my mini dump file ,i would really appreciate it !

Thank you so much.


Problemsignatur:
Problemereignisname: BlueScreen
Betriebsystemversion: 6.1.7601.2.1.0.768.3
Gebietsschema-ID: 1031

Zusatzinformationen zum Problem:
BCCode: c2
BCP1: 0000000000000007
BCP2: 000000000000109B
BCP3: 0000000004440004
BCP4: FFFFFA8003BF6990
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1


minidump->

dump.rar

since this report i uninstalled the antilogger software, but to be honest, i received the errors even before i installed the software at the first place.

Hi Dan dan welcome to SF

Please uninstall Hotspot shield from your system.
Hotspot Shield

Finish with this step and post back with any results.

Hello Panais

Thank you for the welcome!

Ok,i will uninstall Hotspot shield.

thank you for the suggestion.

one more thing though, could you explain me why i get a pink screen instead of a blue one?

thank you.

This in some cases is related to graphic card conflict,(this time probably during the crash).

Though now we must wait and ofcurse remember to post back with any results.

Tip: In meantime update everything in your system,software\drivers,graphic card and ofcurse windows using the windows update.

Allright ,i will post back for sure !

Its uninstalling right while i am typing.


Thank you so much.

No problem