Soundcard (possible) related issue, sound loss/ system slowdown.

Katherine

New member
My system has recently developed an annoying problem which is causing me some concern as it could indicate something serious.
Quite often when it boots up, there is instead of the properly functioning sound, a continuous high pitched whine. This goes away when I reboot. Sometimes though, this issue arises during games or other general use.
If this happens when the system is running, not just the whining sound is there, but also any 3D or video graphics slow down a lot.
I have attempted to remedy this by removing and replacing the soundcard and an uninstall/reinstall of the drivers. Unfortunately with no affect as regards removing the problem or it's cause.
Outside of these times everything runs as it should and the sound functions perfectly both through the speakers and headphones connected via the front panel box supplied with this XF-fi series card.
I am thinking about a full re-intallation of the O.S if nothing else works. My main concern though is if this problem could be a symptom of some more serious hardware problem, and the possible costs involved.
 

My Computer

Computer Manufacturer/Model Number
Me / Alice
OS
Windows 7 HP 64 Bit
CPU
AMD Phenom II X4 3.20 Ghz Black Edition (o.c to 3808)
Motherboard
Asus Crosshair III
Memory
X8 Gb Corsair Vengeance (X2 4 Gb sticks) 1600 (O.C)
Graphics Card(s)
X2 Sapphire 6870 PCIe in X-Fire
Sound Card
XFi Champion series with front panel box
Monitor(s) Displays
LG W2361 - 23 inches (1920-1080)
Screen Resolution
1920x1080
Hard Drives
300Gb Velociraptor
Western Digital SATA II 640 Gb
Western Digital SATA II 1TB
PSU
Thermaltake ToughPower 700w
Case
Corsair
Cooling
Corsair CWCH80 Hydro Series H80
Keyboard
Logitec G19
Mouse
Razer Diamondback
This sounds like a possible hard drive problem, rather than sound problems. The next time it happens check to see if the sound is coming from the speakers or from inside the PC and if it's inside I would suspect the hard drive.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
This sounds like a possible hard drive problem, rather than sound problems. The next time it happens check to see if the sound is coming from the speakers or from inside the PC and if it's inside I would suspect the hard drive.


It comes from the speakers whenever it happens. If it is a hard drive problem, do you think it's a physical problem which would mean a replacement, or just reformat/ reinstall of the O.S.
Thank you very much for your help.
 

My Computer

Computer Manufacturer/Model Number
Me / Alice
OS
Windows 7 HP 64 Bit
CPU
AMD Phenom II X4 3.20 Ghz Black Edition (o.c to 3808)
Motherboard
Asus Crosshair III
Memory
X8 Gb Corsair Vengeance (X2 4 Gb sticks) 1600 (O.C)
Graphics Card(s)
X2 Sapphire 6870 PCIe in X-Fire
Sound Card
XFi Champion series with front panel box
Monitor(s) Displays
LG W2361 - 23 inches (1920-1080)
Screen Resolution
1920x1080
Hard Drives
300Gb Velociraptor
Western Digital SATA II 640 Gb
Western Digital SATA II 1TB
PSU
Thermaltake ToughPower 700w
Case
Corsair
Cooling
Corsair CWCH80 Hydro Series H80
Keyboard
Logitec G19
Mouse
Razer Diamondback
Hello Katherine,

This sounds like it could also be from your graphics cards. If it gets to hot, it could do this as well. Since it's a HD graphics card, it could also affect your audio if you are using a "HD audio output" as your default "playback" device in Sounds.

While the computer is off and unplugged, you might blow it as clean as you can get it with a can of compressed air for compturs to see if that may help keep it running cooler if it was pretty dusty.

Hope this helps leads you in the right direction. :)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Hello Katherine,

This sounds like it could also be from your graphics cards. If it gets to hot, it could do this as well. Since it's a HD graphics card, it could also affect your audio if you are using a "HD audio output" as your default "playback" device in Sounds.

While the computer is off and unplugged, you might blow it as clean as you can get it with a can of compressed air for compturs to see if that may help keep it running cooler if it was pretty dusty.

Hope this helps leads you in the right direction. :)

I will try and improve the throughput of air in my case, although there isn't much I can do apart from reversing the two large fans. I'm not sure if this new case was a good idea.
I think I will do a full re-installation of the O.S if nothing improves.
Thank you for your advice.
 

My Computer

Computer Manufacturer/Model Number
Me / Alice
OS
Windows 7 HP 64 Bit
CPU
AMD Phenom II X4 3.20 Ghz Black Edition (o.c to 3808)
Motherboard
Asus Crosshair III
Memory
X8 Gb Corsair Vengeance (X2 4 Gb sticks) 1600 (O.C)
Graphics Card(s)
X2 Sapphire 6870 PCIe in X-Fire
Sound Card
XFi Champion series with front panel box
Monitor(s) Displays
LG W2361 - 23 inches (1920-1080)
Screen Resolution
1920x1080
Hard Drives
300Gb Velociraptor
Western Digital SATA II 640 Gb
Western Digital SATA II 1TB
PSU
Thermaltake ToughPower 700w
Case
Corsair
Cooling
Corsair CWCH80 Hydro Series H80
Keyboard
Logitec G19
Mouse
Razer Diamondback
You might also try the old paper towel tube trick to eliminate a failing fan or two. When you hear this sound put the tube next to each fan, case, CPU cooler, GFX cards, and audio card to see if you hear the whine from any of those. Often a hi frequency sound will seem to emanate from different sources.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
No luck with anything so far, I will see if there is any difference after I re-install the O.S. Thanks for the advice so far.
 

My Computer

Computer Manufacturer/Model Number
Me / Alice
OS
Windows 7 HP 64 Bit
CPU
AMD Phenom II X4 3.20 Ghz Black Edition (o.c to 3808)
Motherboard
Asus Crosshair III
Memory
X8 Gb Corsair Vengeance (X2 4 Gb sticks) 1600 (O.C)
Graphics Card(s)
X2 Sapphire 6870 PCIe in X-Fire
Sound Card
XFi Champion series with front panel box
Monitor(s) Displays
LG W2361 - 23 inches (1920-1080)
Screen Resolution
1920x1080
Hard Drives
300Gb Velociraptor
Western Digital SATA II 640 Gb
Western Digital SATA II 1TB
PSU
Thermaltake ToughPower 700w
Case
Corsair
Cooling
Corsair CWCH80 Hydro Series H80
Keyboard
Logitec G19
Mouse
Razer Diamondback
Have replaced the memory sticks, sound-card and the hard drive. No luck. The issue went away for most of a day then just returned. A high pitched whine through the speakers and a slow down of any web streams running at the time. No idea what else it could be, the only things left I could replace are the cpu graphics cards. no budget for those at the moment.
 
Last edited:

My Computer

Computer Manufacturer/Model Number
Me / Alice
OS
Windows 7 HP 64 Bit
CPU
AMD Phenom II X4 3.20 Ghz Black Edition (o.c to 3808)
Motherboard
Asus Crosshair III
Memory
X8 Gb Corsair Vengeance (X2 4 Gb sticks) 1600 (O.C)
Graphics Card(s)
X2 Sapphire 6870 PCIe in X-Fire
Sound Card
XFi Champion series with front panel box
Monitor(s) Displays
LG W2361 - 23 inches (1920-1080)
Screen Resolution
1920x1080
Hard Drives
300Gb Velociraptor
Western Digital SATA II 640 Gb
Western Digital SATA II 1TB
PSU
Thermaltake ToughPower 700w
Case
Corsair
Cooling
Corsair CWCH80 Hydro Series H80
Keyboard
Logitec G19
Mouse
Razer Diamondback
Hmmm, does the PC sit near a device which could be outputting some electrical interference? Perhaps an amplifier for your TV, stereo, refrigerator, etc? Something like that could generate "cross talk" creating the whines and maybe effect the PC too.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
Hmmm, does the PC sit near a device which could be outputting some electrical interference? Perhaps an amplifier for your TV, stereo, refrigerator, etc? Something like that could generate "cross talk" creating the whines and maybe effect the PC too.


There are a couple of things nearby a printer and the subwoofer, but they are about 2Ft from the case. Also this issue is recent and those items were there before. Could be though.
The most annoying thing about it is, it is random so pinning it down is just guesswork on my part. All the temperatures are normal, idle and under load. No new software which might be conflicting with the sound drivers. Sigh...
It only seems to arise when I'm playing games, but the temps on the graphics cards don't seem high (66c) or CPU (54c) during those times.
Will keep trying.
 
Last edited:

My Computer

Computer Manufacturer/Model Number
Me / Alice
OS
Windows 7 HP 64 Bit
CPU
AMD Phenom II X4 3.20 Ghz Black Edition (o.c to 3808)
Motherboard
Asus Crosshair III
Memory
X8 Gb Corsair Vengeance (X2 4 Gb sticks) 1600 (O.C)
Graphics Card(s)
X2 Sapphire 6870 PCIe in X-Fire
Sound Card
XFi Champion series with front panel box
Monitor(s) Displays
LG W2361 - 23 inches (1920-1080)
Screen Resolution
1920x1080
Hard Drives
300Gb Velociraptor
Western Digital SATA II 640 Gb
Western Digital SATA II 1TB
PSU
Thermaltake ToughPower 700w
Case
Corsair
Cooling
Corsair CWCH80 Hydro Series H80
Keyboard
Logitec G19
Mouse
Razer Diamondback
I don't think it is hardware related, but you never know. Do you have iTunes or Steam installed? Any recent installs pre-dating the issue?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
I don't think it is hardware related, but you never know. Do you have iTunes or Steam installed? Any recent installs pre-dating the issue?


Not iTunes or Steam, the only other hardware items with audio are the Sapphire cards and a Hauppauge USB television stick. Software, a MorphVOVpro voice changer (screaming Bee). However all these items were installed before. I have these items, except for the screaming bee deactivated in the device manager.
I have been trying to think of any other software which I might have added.
 
Last edited:

My Computer

Computer Manufacturer/Model Number
Me / Alice
OS
Windows 7 HP 64 Bit
CPU
AMD Phenom II X4 3.20 Ghz Black Edition (o.c to 3808)
Motherboard
Asus Crosshair III
Memory
X8 Gb Corsair Vengeance (X2 4 Gb sticks) 1600 (O.C)
Graphics Card(s)
X2 Sapphire 6870 PCIe in X-Fire
Sound Card
XFi Champion series with front panel box
Monitor(s) Displays
LG W2361 - 23 inches (1920-1080)
Screen Resolution
1920x1080
Hard Drives
300Gb Velociraptor
Western Digital SATA II 640 Gb
Western Digital SATA II 1TB
PSU
Thermaltake ToughPower 700w
Case
Corsair
Cooling
Corsair CWCH80 Hydro Series H80
Keyboard
Logitec G19
Mouse
Razer Diamondback
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