CD Drive only shows in Win Explorer when it is being accessed

donnyb

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I am using Win7-Ult and my CD drive is now only showing in win explorer when writing to the disc. The programs I use can "see" the drive, but I can't. Any ideas?
 

My Computer

OS
Win 7 x64
CPU
i7 920 @ 4Ghz
Motherboard
Asus P6T Deluxe v2
Memory
6 Gb
Graphics Card(s)
ATI 4770
Hard Drives
1 ea 750 GB
1 ea 1TB
1 ea 750 GB
1 ea 750 GB
No Raid, all SATA
PSU
Corsair TX750
Case
Coolermaster ATCS 840
Cooling
Prolimatech Megahalem
Internet Speed
30
In explorer go to tools,folder options, and under the view tab look for a "hide empty drives in Computer Folder". If its checked uncheck it and see if that helps.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built
OS
Windows 10 Education 64 bit
CPU
AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
Motherboard
Asus M4N68T-M V2 µATX Motherboard
Memory
8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
Graphics Card(s)
Zotac NVIDIA Geforce GT640 2 Gig DDR3 PCIe
Sound Card
VIA VT1708s High Definition Audio 8-channel Onboard
Monitor(s) Displays
22" LG E2242 1080p and 2 19" I-INC AG191D
Screen Resolution
1280x1024 - 1920x1080 - 1280x1024
Hard Drives
Crucial M100 256 GB SSD and 500 GB WD Blue SATA
PSU
Thermaltake TR 620
Case
Power Up Black ATX Mid-Tower Case
Cooling
Stock heatsink and fan
Keyboard
Logitech Wireless K350 Wave
Mouse
Logitech Wireless M570 Trackman Wheel
Internet Speed
80 Mbps Down 30 Mbps Up
Antivirus
Windows Defender
Browser
Internet Explorer 11
Other Info
HP DVD1040e Lightscribe - External USB2
It is already unchecked. Anybody have an idea of what else could be wrong?
 

My Computer

OS
Win 7 x64
CPU
i7 920 @ 4Ghz
Motherboard
Asus P6T Deluxe v2
Memory
6 Gb
Graphics Card(s)
ATI 4770
Hard Drives
1 ea 750 GB
1 ea 1TB
1 ea 750 GB
1 ea 750 GB
No Raid, all SATA
PSU
Corsair TX750
Case
Coolermaster ATCS 840
Cooling
Prolimatech Megahalem
Internet Speed
30
Is there a drive letter assigned to your CD/DVD drive? Have a look at Disk Management - your drive will be there and you'll see if it has a letter or not.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom-built
OS
Windows 7 Professional SP1 32-bit
CPU
Intel Core 2 Duo E6600 2.4GHz
Motherboard
Asus PL5D2
Memory
4GB DDR2-667 (4x1GB in dual-channel config)
Graphics Card(s)
nVidia GeForce 9800 GT
Sound Card
Creative X-Fi XtremeMusic
Monitor(s) Displays
Acer P236H
Screen Resolution
1920x1200 (DVI)
Hard Drives
OCZ SSD Vertex Plus 60GB SATA (Firmware 3.55), 64MB cache
Hitachi HD321KJ SATA, 320GB, 7200rpm, 16MB cache
PSU
Antec TruePower 2.0
Case
Cooler Master Centurion
Cooling
Too many fans
Keyboard
Standard
Mouse
Microsoft wireless optical mouse
Internet Speed
AT&T U-verse (18mbit/sec)
Antivirus
Microsoft Security Essentials
Browser
Firefox
Other Info
Other devices:
Compaq CQ-60 laptop
Google Nexus 7 (2012) tablet
Nvidia SHIELD tablet (US/LTE)
Hardkernel ODROID-XU single-board computer (Samsung Exynos 5420)
I am familiar with disk management. It shows the CD drive and has a drive letter assigned. If I open Windows Explorer so it shows the list of drives, the CD drive does not show. Then I insert a CD into the drive (without closing WinEx) the CD drive appears, and has the same drive letter that was shown in disk management. Then, I remove the disc, and the drive disappears.
 

My Computer

OS
Win 7 x64
CPU
i7 920 @ 4Ghz
Motherboard
Asus P6T Deluxe v2
Memory
6 Gb
Graphics Card(s)
ATI 4770
Hard Drives
1 ea 750 GB
1 ea 1TB
1 ea 750 GB
1 ea 750 GB
No Raid, all SATA
PSU
Corsair TX750
Case
Coolermaster ATCS 840
Cooling
Prolimatech Megahalem
Internet Speed
30
Hi,

Have you tired uninstalling the CDROM in Device Manager, then rebooting Windows? During reboot, Windows should find the hardware and reinstall the Windows driver for it. This might solve the problem.

Regards,
Golden
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
Try deleting the upper and lower filters and also updating the DVD ROM firmware..
It might help.
 

My Computer

Computer Manufacturer/Model Number
Assembled
OS
Windows 7 Ultimate 32 bit
CPU
AMD Phenom ii X4 960T Black Edition
Motherboard
Asus M4
Memory
4Gb DDR 3
Graphics Card(s)
ATI Radeon HD6870 (Sapphire)
Monitor(s) Displays
23Inch AOC LED monitor
Hard Drives
WD 1 TB
PSU
Coolermaster 460W
Try deleting the upper and lower filters

Not sure what this means.
 

My Computer

OS
Win 7 x64
CPU
i7 920 @ 4Ghz
Motherboard
Asus P6T Deluxe v2
Memory
6 Gb
Graphics Card(s)
ATI 4770
Hard Drives
1 ea 750 GB
1 ea 1TB
1 ea 750 GB
1 ea 750 GB
No Raid, all SATA
PSU
Corsair TX750
Case
Coolermaster ATCS 840
Cooling
Prolimatech Megahalem
Internet Speed
30
Uninstall the Drive from device manager first and then follow these steps.

1) Close all open programs
2) Click on Start, Run, and type REGEDIT and press Enter
3) Click on the plus signs (+) next to the following folders

* HKEY_LOCAL_MACHINE
* SYSTEM
* CurrentControlSet
* Control
* Class
* {4D36E965-E325-11CE-
BFC1-08002BE10318}

4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

* UpperFilters
* LowerFilters
* UpperFilters.bak
* LowerFilters.bak

5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
6) After deleting the keys, close the Registry Editor
7) Reboot your computer
8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone
 

My Computer

Computer Manufacturer/Model Number
Assembled
OS
Windows 7 Ultimate 32 bit
CPU
AMD Phenom ii X4 960T Black Edition
Motherboard
Asus M4
Memory
4Gb DDR 3
Graphics Card(s)
ATI Radeon HD6870 (Sapphire)
Monitor(s) Displays
23Inch AOC LED monitor
Hard Drives
WD 1 TB
PSU
Coolermaster 460W
In explorer go to tools, folder options, and under the view tab look for a "hide empty drives in Computer Folder". Check mark it/select it and log off or reboot. Then go back in and uncheck it again. It sounds like that option is active even though it isn't checked. Can't hurt to try it before resorting to editing the registry and deleting the upper lower filter values.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built
OS
Windows 10 Education 64 bit
CPU
AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
Motherboard
Asus M4N68T-M V2 µATX Motherboard
Memory
8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
Graphics Card(s)
Zotac NVIDIA Geforce GT640 2 Gig DDR3 PCIe
Sound Card
VIA VT1708s High Definition Audio 8-channel Onboard
Monitor(s) Displays
22" LG E2242 1080p and 2 19" I-INC AG191D
Screen Resolution
1280x1024 - 1920x1080 - 1280x1024
Hard Drives
Crucial M100 256 GB SSD and 500 GB WD Blue SATA
PSU
Thermaltake TR 620
Case
Power Up Black ATX Mid-Tower Case
Cooling
Stock heatsink and fan
Keyboard
Logitech Wireless K350 Wave
Mouse
Logitech Wireless M570 Trackman Wheel
Internet Speed
80 Mbps Down 30 Mbps Up
Antivirus
Windows Defender
Browser
Internet Explorer 11
Other Info
HP DVD1040e Lightscribe - External USB2
In explorer go to tools, folder options, and under the view tab look for a "hide empty drives in Computer Folder". Check mark it/select it and log off or reboot.

Good point alpha, but unfortunately this doesn't work for CD/DVD drives. See below from Windows Help.
 

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My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
In explorer go to tools, folder options, and under the view tab look for a "hide empty drives in Computer Folder". Check mark it/select it and log off or reboot.

Good point alpha, but unfortunately this doesn't work for CD/DVD drives. See below from Windows Help.

OK, there you go, I didn't see that.:o I don't have an internal optical drive on this PC at all to even test the setting. No floppy drive either, lol. :D
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built
OS
Windows 10 Education 64 bit
CPU
AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
Motherboard
Asus M4N68T-M V2 µATX Motherboard
Memory
8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
Graphics Card(s)
Zotac NVIDIA Geforce GT640 2 Gig DDR3 PCIe
Sound Card
VIA VT1708s High Definition Audio 8-channel Onboard
Monitor(s) Displays
22" LG E2242 1080p and 2 19" I-INC AG191D
Screen Resolution
1280x1024 - 1920x1080 - 1280x1024
Hard Drives
Crucial M100 256 GB SSD and 500 GB WD Blue SATA
PSU
Thermaltake TR 620
Case
Power Up Black ATX Mid-Tower Case
Cooling
Stock heatsink and fan
Keyboard
Logitech Wireless K350 Wave
Mouse
Logitech Wireless M570 Trackman Wheel
Internet Speed
80 Mbps Down 30 Mbps Up
Antivirus
Windows Defender
Browser
Internet Explorer 11
Other Info
HP DVD1040e Lightscribe - External USB2
Hehe, I only looked it up cause you mentioned it - I wonder if simply uninstalling, drive, then restarting Windows will cause it be "found" again.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
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