W7 crashing soon after booting up.

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babatoetbag

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For about 4 months, I have been using the RC version of Windows 7 and until now, I have never encountered any problems and enjoyed it so much, it now is my OS.

That is, until recently it started to crash... What happens every time I boot my PC is that Windows freezes up, yet the current window will keep on working just fine. In fact, I am writing this while the rest of my pc is frozen solid. This happens every time, probably within 30-60 seconds of getting to my desktop.

The only way out I figured is Ctrl alt delete, from where logging off and on has the same effect as rebooting. The task manager freezes up as well.

I used Google and search, and found a ton of people with problems with W7, only no one seemed to have the same issues as me. Maybe someone can help me here!

(I hope this is enough information, as you see I am clearly not an expert on fixing ICT issues :p)
 

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babatoetbag

We could be more useful if you tell us abt your computer and OS.

Ken
 

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Please fill out your system specs so we know what we're dealing with here... We have nothing to go on...

Tews
 

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Hi, babatoetbag, welcome to forum.

Did you install something prior these crashes? If so, try to unistall this or restore your system to a point before crashes started.

Here's Brinks super tutorial about restoring your system.

Kari
 

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Windows 10 Pro x64 EN-GB1.6 GHz Intel Core i7-720QM Processor6 GBATI Mobility Radeon HD 5850 Graphics
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Laptop
Computer Manufacturer/Model Number
HP ENVY 17-1150eg
OS
Windows 10 Pro x64 EN-GB
CPU
1.6 GHz Intel Core i7-720QM Processor
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6 GB
Graphics Card(s)
ATI Mobility Radeon HD 5850 Graphics
Sound Card
Beats sound system with integrated subwoofer
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17" laptop display, 22" LED and 32" Full HD TV through HDMI
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1600*900 (1), 1920*1080 (2&3)
Hard Drives
Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media
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As Envy runs a bit warm, I have it on a Cooler Master pad
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Updated my specs, hope it helps.

To Kari: only thing I recently installed was a free FLAC-MP3 converter, and I removed it completely. Also, I ran Hitman Pro and it said it found nothing harmful.
 

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Windows 7Intel E6750OCZ Platinum 4GB2x HD4770 in CFX
Computer Manufacturer/Model Number
-
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Windows 7
CPU
Intel E6750
Motherboard
Asus P5E3
Memory
OCZ Platinum 4GB
Graphics Card(s)
2x HD4770 in CFX
Sound Card
onboard
Monitor(s) Displays
22'' Samsung Syncmaster
Screen Resolution
1680*1050
Hard Drives
Samsung Spinpoint F1 1TB
PSU
Be Quiet DPP 450W
Case
CM Storm Sniper
Cooling
CM Z600
Keyboard
OCZ Alchemy Illuminati
Mouse
Logitech MX400
Internet Speed
dunno, ~600Kb/s
babatoetbag said:
For about 4 months, I have been using the RC version of Windows 7 and until now, I have never encountered any problems and enjoyed it so much, it now is my OS.

That is, until recently it started to crash... What happens every time I boot my PC is that Windows freezes up, yet the current window will keep on working just fine. In fact, I am writing this while the rest of my pc is frozen solid. This happens every time, probably within 30-60 seconds of getting to my desktop.

The only way out I figured is Ctrl alt delete, from where logging off and on has the same effect as rebooting. The task manager freezes up as well.

I used Google and search, and found a ton of people with problems with W7, only no one seemed to have the same issues as me. Maybe someone can help me here!

(I hope this is enough information, as you see I am clearly not an expert on fixing ICT issues :p)
Click to expand...

From what you describe, the explorer crashes.

You might think the explorer is the window with the files and folders, but that's only part of it.
The whole windows shell, the taskbar, startmenu, it's all part of the explorer.

Can you make a list of the programs you have running, and especially the ones that auto start with windows?

Which virus scanner, and malware scanner? Voip maybe? Messenger? Cellphone suite? Any shell tweaks?


In the mean time you can temporarily fix it.
When the crash occurs, hold ctrl-alt-del, and in the taskmanager go to processes, rightclick on explorer.exe and end process.
Then go to the application tab in that same taskmanager and start a new task.
In the box type explorer.exe

Maybe it will crash again, but there is a chance it will not.

If it stays ok, it will give you the opportunity to do some checking.

Post back your findings.

Good luck

greetz
 

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Win7 Build 7600 x86Pentium II 300MHz32mb EDO RAMDiamond Viper
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Win7 Build 7600 x86
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Pentium II 300MHz
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Asus
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32mb EDO RAM
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From your specs I see you have Logitech mouse. Setpoint, Logitechs mouse and keyboard control application, is not working very well with Windows 7. For me Setpoint caused my only crash.

If you have installed Setpoint, remove it. It's only my recommendation, somebody else can say something else.

And I still recommend to start with system restore and see if it fixes your issue.

Kari
 

My Computer My Computer

At a glance

Windows 10 Pro x64 EN-GB1.6 GHz Intel Core i7-720QM Processor6 GBATI Mobility Radeon HD 5850 Graphics
Computer type
Laptop
Computer Manufacturer/Model Number
HP ENVY 17-1150eg
OS
Windows 10 Pro x64 EN-GB
CPU
1.6 GHz Intel Core i7-720QM Processor
Memory
6 GB
Graphics Card(s)
ATI Mobility Radeon HD 5850 Graphics
Sound Card
Beats sound system with integrated subwoofer
Monitor(s) Displays
17" laptop display, 22" LED and 32" Full HD TV through HDMI
Screen Resolution
1600*900 (1), 1920*1080 (2&3)
Hard Drives
Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media
Cooling
As Envy runs a bit warm, I have it on a Cooler Master pad
Keyboard
Logitech diNovo Media Desktop Laser (bluetooth)
Mouse
Logitech Performance Mouse MX
Internet Speed
50/10 Mbps VDSL
Antivirus
Windows Defender 4.3.9431.0
Browser
Maxthon 3.5.2., IE11
babatoetbag said:
Updated my specs, hope it helps.

To Kari: only thing I recently installed was a free FLAC-MP3 converter, and I removed it completely. Also, I ran Hitman Pro and it said it found nothing harmful.
Click to expand...

Did you install hitman pro before or after the problems began?
 

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Win7 Build 7600 x86Pentium II 300MHz32mb EDO RAMDiamond Viper
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Win7 Build 7600 x86
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Pentium II 300MHz
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Asus
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32mb EDO RAM
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Diamond Viper
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Soundblaster 16
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300mb Quantum fireball
PSU
110 Watts
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Trust Ergonomic
Mouse
Generic
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256K u 128K d
babatoetbag said:
Updated my specs, hope it helps.

To Kari: only thing I recently installed was a free FLAC-MP3 converter, and I removed it completely. Also, I ran Hitman Pro and it said it found nothing harmful.
Click to expand...

thanks for the specs
If no go on the restore, what does taskmanager do when the comp freezes? does it do the same thing in safe mode boot?, 32 bit or 64?

Ken
 

My Computer My Computer

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Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
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Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
The first thing I would check are the ATI cards ... you're running 2 of them plus the rest of your hardware with a 450W PSU .. way under powered if you ask me... The first thing I would try is a system restore .. if that doesnt help, remove one of the ATI cards and see if that helps... good luck
 

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64-bit Windows 8.1 ProCore(TM) i5 CPU 4330 Haswell @ 3.20GHz12.00 GBIntel(R) HD Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
The only things that auto start windows are CCC (ATI drivers), Hitman Pro and speedfan. I installed Hitman after the problem first occurred. No virus scanner, no malware scanner other than that. Nothing of the other things you suggest.

Tried the taskmanager, but it (taskmanager) freezes up as well...

The only programmes I frequently use are Firefox, Chrome, iTunes and Live Messenger.

Oh and the GPU's are extremely power-efficient, they only use 90W each.
 

My Computer My Computer

At a glance

Windows 7Intel E6750OCZ Platinum 4GB2x HD4770 in CFX
Computer Manufacturer/Model Number
-
OS
Windows 7
CPU
Intel E6750
Motherboard
Asus P5E3
Memory
OCZ Platinum 4GB
Graphics Card(s)
2x HD4770 in CFX
Sound Card
onboard
Monitor(s) Displays
22'' Samsung Syncmaster
Screen Resolution
1680*1050
Hard Drives
Samsung Spinpoint F1 1TB
PSU
Be Quiet DPP 450W
Case
CM Storm Sniper
Cooling
CM Z600
Keyboard
OCZ Alchemy Illuminati
Mouse
Logitech MX400
Internet Speed
dunno, ~600Kb/s
Tews said:
The first thing I would check are the ATI cards ... you're running 2 of them plus the rest of your hardware with a 450W PSU .. way under powered if you ask me... The first thing I would try is a system restore .. if that doesnt help, remove one of the ATI cards and see if that helps... good luck
Click to expand...

Hi Tews,

450w is indeed tight yes, and for sure with any hard gaming it will get into trouble.

But he stated it has been running solid for 4 months.

Plus, if a graphic card fails, the lights go out. :D

He is just typing and the browser works, but the rest freezes.

Looks like an explorer crash.
And since it crashes a short while after login, I think it must be something that loads on boot.

And I saw a remark about Logitech setpoint.
Could very well be the culprit.
That or any other program that starts with windows.
 

My Computer My Computer

At a glance

Win7 Build 7600 x86Pentium II 300MHz32mb EDO RAMDiamond Viper
OS
Win7 Build 7600 x86
CPU
Pentium II 300MHz
Motherboard
Asus
Memory
32mb EDO RAM
Graphics Card(s)
Diamond Viper
Sound Card
Soundblaster 16
Monitor(s) Displays
14" AOC CRT 16K color
Screen Resolution
800x600
Hard Drives
300mb Quantum fireball
PSU
110 Watts
Cooling
Passive
Keyboard
Trust Ergonomic
Mouse
Generic
Internet Speed
256K u 128K d
babatoetbag said:
The only things that auto start windows are CCC (ATI drivers), Hitman Pro and speedfan. I installed Hitman after the problem first occurred. No virus scanner, no malware scanner other than that. Nothing of the other things you suggest.

Tried the taskmanager, but it (taskmanager) freezes up as well...

The only programmes I frequently use are Firefox, Chrome, iTunes and Live Messenger.

Oh and the GPU's are extremely power-efficient, they only use 90W each.
Click to expand...

Ok.
Ditch speedfan first. It diggs very deep in your system and even the maker of the program states it is at your own risk.

Do you have the latest catalyst 9.7?

uninstall MSN also.

You have to first start as clean as possible and then one by one reinstall, to see where it goes wrong.
 

My Computer My Computer

At a glance

Win7 Build 7600 x86Pentium II 300MHz32mb EDO RAMDiamond Viper
OS
Win7 Build 7600 x86
CPU
Pentium II 300MHz
Motherboard
Asus
Memory
32mb EDO RAM
Graphics Card(s)
Diamond Viper
Sound Card
Soundblaster 16
Monitor(s) Displays
14" AOC CRT 16K color
Screen Resolution
800x600
Hard Drives
300mb Quantum fireball
PSU
110 Watts
Cooling
Passive
Keyboard
Trust Ergonomic
Mouse
Generic
Internet Speed
256K u 128K d
Have you read other stories about Explorer crashes here in SevenForums. My own, this with Logitech Setpoint I mentioned earlier, you can find here. Here is another story, here one more. Searching the forum you'll find you are not alone with your problem, and that somebody might already have a solution. This is a big forum, the best you'll find, with lot of geeks who really know what they are talking.

Hope you can solve this.

Kari
 

My Computer My Computer

At a glance

Windows 10 Pro x64 EN-GB1.6 GHz Intel Core i7-720QM Processor6 GBATI Mobility Radeon HD 5850 Graphics
Computer type
Laptop
Computer Manufacturer/Model Number
HP ENVY 17-1150eg
OS
Windows 10 Pro x64 EN-GB
CPU
1.6 GHz Intel Core i7-720QM Processor
Memory
6 GB
Graphics Card(s)
ATI Mobility Radeon HD 5850 Graphics
Sound Card
Beats sound system with integrated subwoofer
Monitor(s) Displays
17" laptop display, 22" LED and 32" Full HD TV through HDMI
Screen Resolution
1600*900 (1), 1920*1080 (2&3)
Hard Drives
Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media
Cooling
As Envy runs a bit warm, I have it on a Cooler Master pad
Keyboard
Logitech diNovo Media Desktop Laser (bluetooth)
Mouse
Logitech Performance Mouse MX
Internet Speed
50/10 Mbps VDSL
Antivirus
Windows Defender 4.3.9431.0
Browser
Maxthon 3.5.2., IE11
Thanks for all the responses and suggestions! I didn't expect all of that so soon. I am going to try a system restore next, but maybe not today since I have some things to arrange for my school first (I'm going to university next year).

If the problem is solved, I will let you know!
 

My Computer My Computer

At a glance

Windows 7Intel E6750OCZ Platinum 4GB2x HD4770 in CFX
Computer Manufacturer/Model Number
-
OS
Windows 7
CPU
Intel E6750
Motherboard
Asus P5E3
Memory
OCZ Platinum 4GB
Graphics Card(s)
2x HD4770 in CFX
Sound Card
onboard
Monitor(s) Displays
22'' Samsung Syncmaster
Screen Resolution
1680*1050
Hard Drives
Samsung Spinpoint F1 1TB
PSU
Be Quiet DPP 450W
Case
CM Storm Sniper
Cooling
CM Z600
Keyboard
OCZ Alchemy Illuminati
Mouse
Logitech MX400
Internet Speed
dunno, ~600Kb/s
I removed MSN, speedfan and some programme called relevantknowledge that I didnt remember installing, turned out to be spyware, and now everything seems to be fine.

Again, thanks for all the help!
 

My Computer My Computer

At a glance

Windows 7Intel E6750OCZ Platinum 4GB2x HD4770 in CFX
Computer Manufacturer/Model Number
-
OS
Windows 7
CPU
Intel E6750
Motherboard
Asus P5E3
Memory
OCZ Platinum 4GB
Graphics Card(s)
2x HD4770 in CFX
Sound Card
onboard
Monitor(s) Displays
22'' Samsung Syncmaster
Screen Resolution
1680*1050
Hard Drives
Samsung Spinpoint F1 1TB
PSU
Be Quiet DPP 450W
Case
CM Storm Sniper
Cooling
CM Z600
Keyboard
OCZ Alchemy Illuminati
Mouse
Logitech MX400
Internet Speed
dunno, ~600Kb/s
Spyware hmmm that will do it. That's one of the reasons I don't like helping people who havn't at least tried to reinstall Win7 first because that seems to solve 98 percent of the problems. I've been using setpoint since day one never caused a crash for me.
 

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Windows 7 Ult, Windows 8.1 Pro,Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHzG.Skill PC2 9600 1200Mhz 5 5 5 15 2TGTX480
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
chev65 said:
I've been using setpoint since day one never caused a crash for me.
Click to expand...
Please tell me more, I would like to use all of my mouse and keyboard features but when trying to use Setpoint, it simply don't work and it crashes my system.

Have tried in two laptops and one desktop, always the same problems.
 

My Computer My Computer

At a glance

Windows 10 Pro x64 EN-GB1.6 GHz Intel Core i7-720QM Processor6 GBATI Mobility Radeon HD 5850 Graphics
Computer type
Laptop
Computer Manufacturer/Model Number
HP ENVY 17-1150eg
OS
Windows 10 Pro x64 EN-GB
CPU
1.6 GHz Intel Core i7-720QM Processor
Memory
6 GB
Graphics Card(s)
ATI Mobility Radeon HD 5850 Graphics
Sound Card
Beats sound system with integrated subwoofer
Monitor(s) Displays
17" laptop display, 22" LED and 32" Full HD TV through HDMI
Screen Resolution
1600*900 (1), 1920*1080 (2&3)
Hard Drives
Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media
Cooling
As Envy runs a bit warm, I have it on a Cooler Master pad
Keyboard
Logitech diNovo Media Desktop Laser (bluetooth)
Mouse
Logitech Performance Mouse MX
Internet Speed
50/10 Mbps VDSL
Antivirus
Windows Defender 4.3.9431.0
Browser
Maxthon 3.5.2., IE11
Kari said:
Please tell me more, I would like to use all of my mouse and keyboard features but when trying to use Setpoint, it simply don't work and it crashes my system.

Have tried in two laptops and one desktop, always the same problems.
Click to expand...

It's a pain to install them because the set point drivers havn't passed the Windows certification process, but the ones for the G-15 keyboard have been certified so they install easily.

You should uninstall the set point drivers first and then reboot. Once at desk-top right click the set point drivers and choose run in Vista compatability mode, the drivers will fail to install with a warning message... but then just wait approx ten seconds....... after which point Windows will prompt you to reinstall the drivers with different settings, choose to let Windows reinstall the drivers for you.

After that let the the program open up, double click on settings at which point it should ask if you want your mouse associated with this program, say yes and adjust settings. This procedure works for me everytime.

Logitech really needs to get those drivers approved, i'm not sure what the hold up is.
 

My Computer My Computer

At a glance

Windows 7 Ult, Windows 8.1 Pro,Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHzG.Skill PC2 9600 1200Mhz 5 5 5 15 2TGTX480
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
chev65 said:
It's a pain to install them because the set point drivers havn't passed the Windows certification process, but the ones for the G-15 keyboard have been certified so they install easily.

You should uninstall the ...
Click to expand...
I'll give it a try, now. Tell you later if you just earned some rep ;)
 

My Computer My Computer

At a glance

Windows 10 Pro x64 EN-GB1.6 GHz Intel Core i7-720QM Processor6 GBATI Mobility Radeon HD 5850 Graphics
Computer type
Laptop
Computer Manufacturer/Model Number
HP ENVY 17-1150eg
OS
Windows 10 Pro x64 EN-GB
CPU
1.6 GHz Intel Core i7-720QM Processor
Memory
6 GB
Graphics Card(s)
ATI Mobility Radeon HD 5850 Graphics
Sound Card
Beats sound system with integrated subwoofer
Monitor(s) Displays
17" laptop display, 22" LED and 32" Full HD TV through HDMI
Screen Resolution
1600*900 (1), 1920*1080 (2&3)
Hard Drives
Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media
Cooling
As Envy runs a bit warm, I have it on a Cooler Master pad
Keyboard
Logitech diNovo Media Desktop Laser (bluetooth)
Mouse
Logitech Performance Mouse MX
Internet Speed
50/10 Mbps VDSL
Antivirus
Windows Defender 4.3.9431.0
Browser
Maxthon 3.5.2., IE11
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