2tb usb hdd not staying connected

bigdog2626 · Nov 4, 2011

2tb usb hdd not staying connected
ok ill hook it up to my pc it will load and in about every 30 min. it resets
and i was wanting to know if there was a way to get it to just stay connected after connecting it

chessdragon136 · Nov 4, 2011

It should just stay connected.. So sadly it sounds like a faulty drive / enclosure.
Are you able to try the drive on a second PC, to see if it does the same thing?

If it does then its almost certainly a problem with the drive, else a problem with the PC..

Let us know

bigdog2626 · Nov 4, 2011

the usb drive is formatted in fat 32 and i use it on my xbox 360
with the 360 it stays connected and how could i speed up the file transfer to it
its also able to run games from it without cutting off it only happens when its been inactive

Corazon · Nov 4, 2011

See if Windows is trying to put your external HD to sleep or if power management is enabled for the USB port or the HD's USB interface.

bigdog2626 · Nov 5, 2011

how do i do that
ok i found a program called NoSleepHD if it is going to sleep it should stay awake now with this running

if power management is enabled for the USB port or the HD's USB interface.

that i still dont know how to check

bigdog2626 · Dec 8, 2011

still need some help with this
now when im using it shuts down during uploading from it

It should just stay connected.. So sadly it sounds like a faulty drive / enclosure.

nothing should be wrong with the hdd i just bought it like 6-9months ago

if power management is enabled for the USB port or the HD's USB interface.

how do i do that

found this and hope it helps

Try the following steps and check the result.
Step 1: Change the power settings
a. Click Start, type power options and hit enter.
b. On power options window, click "change when the computer sleeps"
c. Click "Change advanced power settings"
d. From the list of items, expand Hard disk.
e. Change the "Turn off hard disk after" setting to "Never"
f. From the list of items, expand USB settings and expand its sub item "USB selective suspend setting" and then change the setting to "Disabled"
g. Apply the changes and check the result.

bigdog2626 · Dec 8, 2011

nope that didnt do it after i finished uploading it rebooted

chessdragon136 · Dec 8, 2011

Probably already tried this I hope but does this behaviour happen on different USB ports on the PC?

I only ask as I remember an old school trick that instead of waiting for the machines to shut down (as they were sooo slow) we would stick some metal in the usb socket and short it, which killed the pc instantly..

Change the usb cable also if possible.. but if it worked 100% on your xbox then the cable is likely fine..

Can you give us a link to the product (from a shop site or manufacturers)

Only other recommendation is to look in the event logs directly after it happens the next time.. (really for technical users who know what they are looking at)

Those are in control panel, administrative tools, event viewer..
Then on the left hand side select Windows logs, then System logs.. double click that should list lots of system events.. Look for any warnings / criticals at the time the system rebooted and let us know - feel free to copy paste the text from one and we can see if it is relevant

bigdog2626 · Dec 8, 2011

ive tried it on the front 2 but when i 1st got the pc one of the back ones worked great but it stopped working great however ill try them all
yea on my xbox it works 100% never shuts down even when not using it
2tb Desktop hard drive | External Desktop hard drives | FreeAgent | GoFlex Desk | Seagate
ok i will do that and post the log using pastbin
main says its a 3.0 on the bottom but looks like a 2.0
trying a different usb port so far so good i just remembered if i play a game offthe hdd it will stay connected that way

bigdog2626 · Dec 8, 2011

ok i tried another usb port and it still did it and when it rebooted there R no warnings / criticals at the time of it

bigdog2626 · Dec 9, 2011

ok im deciding maybe to get another 1-2tb hdd but the one i got now is fat32 so my xbox360 reads it i dont know if that causes the issue im having R not but i want to get one that do this R Can I convert an external USB hard drive into an internal one?
http://www.google.com/products/cata...X9HiTt3mGY-htweg4rzCBA&sqi=2&ved=0CJABEOUNMAA
would that be a good hdd R
http://www.amazon.com/Seagate-Expan...ectronics&ie=UTF8&qid=1323488071&sr=1-3-fkmr0
could i also convert this to a internal hdd

HammerHead · Dec 9, 2011

Disk Snapshot

Let us see some clips from The disk management console.
Start --> (type in the search) Disk Management and select disk management and click. Try to highlight the disk in question.
Use the screen clipping tool in acccesories and take a snap shot and save it. Click the paper clip at the top of your message window and upload the snapshot.

HammerHead · Dec 9, 2011

Check Disk

Check your disk for errors. Here is tutorials.

http://www.sevenforums.com/tutorials/96938-check-disk-chkdsk-read-event-viewer-log.html

http://www.sevenforums.com/tutorials/433-disk-check.html

What was the results?

bigdog2626 · Dec 10, 2011

393546_2528714471309_1656884602_2310047_1499895351_n.jpg

388622_2528706191102_1656884602_2310046_1126758503_n.jpg

Britton30 · Dec 10, 2011

chessdragon136 said:
I only ask as I remember an old school trick that instead of waiting for the machines to shut down (as they were sooo slow) we would stick some metal in the usb socket and short it, which killed the pc instantly..

And could kill it permanently, these aren't old school machines. :sarc:

HammerHead · Dec 10, 2011

Mobo

I have found some info on your mobo. Is it an Asrok? Wolfdale 1333-D667 P1.40 ?
Looks like you have two USB ports, correct? If so how many USB devices are you using? (I mean plugged in)

Go Start --> Control Panel --> Device Manager --> Universal Serial Bus Controllers and scroll to USB Root Hub, right click, select properties. This is with your drive plugged in and working. Select the power tab and look at what you are using of the availabel power for that hub. On the power management tab untic "Allow the computer to turn off this device" (temporary change for test purposes)

If you have more than one hub check them all. could you post what is available and what is being used?

bigdog2626 · Dec 10, 2011

yes you are correct on my mobo it is asrock i have 6 usb ports on my pc and im using 2 now 1 due to a faulty mouse so i switched to my usb mouse and one for the usb hdd ok i followed your steps up to the

power tab

and i couldnt find the power tab

379871_2534344612059_1656884602_2312161_1948902350_n.jpg

387946_2534344692061_1656884602_2312162_102023414_n.jpg

HammerHead · Dec 10, 2011

Fixed?

After you changed the mouse, Is the drive functioning properly now?
I think you missed one step in going to your USB hub prperties. The clip shows properties for Universal Serial Bus Controller. Scroll on down to USB Root Hub and look at the properties.

bigdog2626 · Dec 10, 2011

no same old issue and

Allow the computer to turn off this device

all of them all not checked which one do i check

377294_2535334196798_1656884602_2312537_142319587_n.jpg

HammerHead · Dec 10, 2011

No Tics

Leave them unchecked for now.

The hub that shows a usb mass storage device is where your external disk is plugged in is that correct? If so it is not drawing any current. What kind of enclosure is this disk in? it is pointing to there is a problem there such as the enclosure or the disk. My first choice would be the enclosure. You should be able to remove the disk from the enclosure and install it in your rig. You'll need a cable, sata if that is what the disk is.

2tb usb hdd not staying connected

New member

My Computer My Computer

At a glance

New member

My Computer My Computer

At a glance

New member

My Computer My Computer

At a glance

Small-time geek :)

My Computer My Computer

At a glance

New member

My Computer My Computer

At a glance

New member

My Computer My Computer

At a glance

New member

My Computer My Computer

At a glance

New member

My Computer My Computer

At a glance

New member

My Computer My Computer

At a glance

New member

My Computer My Computer

At a glance

New member

My Computer My Computer

At a glance

Really Senior

My Computer My Computer

At a glance

Really Senior

My Computer My Computer

At a glance

New member

My Computer My Computer

At a glance

R.I.P. 7/09/2014

My Computer My Computer

At a glance

Really Senior

My Computer My Computer

At a glance

New member

My Computer My Computer

At a glance

Really Senior

My Computer My Computer

At a glance

New member

My Computer My Computer

At a glance

Really Senior

My Computer My Computer

At a glance

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer