Solved Help urgently needed with monitor

ICIT2LOL

ICIT2LOL

Confusion Therapist
Guru
Gold Member
VIP
Local time
11:44 PM
Messages
20,778
Location
Central West NSW
Have just bought a new BenQ GL2440 24" monitor and I have it hooked up via HDMI..
However the display is about 1.5cm short of the monitor edges – all round and I have been into the resolution and it is showing the full 1920 X 1080 (recommended in the settings – landscape.

Have installed the drivers for it via the disk that came with it and still no go.
To be honest the instruction manual that came with it and on the disk is not that helpful and although I can pull up the menu I cannot find how to adjust what looks like the width and height settings.

Can someone please help?
 

My Computer My Computer

At a glance

Desk1 7 Home Prem / Desk2 10 Pro / Main lap A...Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i...Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop...Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
I wouldn't assume that the drivers on that disk are necessarily the best available. Have you tried the Windows 7 driver or gone to BenQ for a check to see if there are others?

Do you get the same phenomenon if you connect through other than HDMI?

1.5 cm is the better part of an inch and I wouldn't expect the height/width adjustments to be the proper solution if the monitor is not defective.
 

My Computer My Computer

At a glance

Windows 7 Home Premium SP1, 64-bitIntel Skylake i5-6600K, not overclocked8 GB HyperX DDR4-2666 (2 x 4 GB)none; graphics are integrated on CPU
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Ignatz Special; 4 speed manual gearbox; factory air conditioning; one of one
OS
Windows 7 Home Premium SP1, 64-bit
CPU
Intel Skylake i5-6600K, not overclocked
Motherboard
AsRock Z170M Extreme 4, micro ATX
Memory
8 GB HyperX DDR4-2666 (2 x 4 GB)
Graphics Card(s)
none; graphics are integrated on CPU
Sound Card
onboard: Realtek ALC1150; external: USB Behringer UF0-202
Monitor(s) Displays
Dell S2340M 23 inch IPS
Screen Resolution
1600 x 900
Hard Drives
System: Crucial MX100 series SSD, 128 GB;
Data: Samsung Spinpoint 103SJ, 1 TB;
Backup: WD Caviar Green WD30EZRX-00D8PB0, 3 TB
PSU
Rosewill SilentNight 500 watt fanless, semi-modular
Case
Antec Solo II
Cooling
Noctua NH-U12S; Noctua F12 intake, Noctua S12A exhaust
Keyboard
Microsoft 200 6JH-00001 USB
Mouse
Dell or Microsoft optical wired; USB
Antivirus
Microsoft Security Essentials and Malwarebytes Premium
Browser
Pale Moon
Other Info
All fans PWM; speeds at idle: CPU circa 500 rpm; intake circa 600 rpm; exhaust circa 600 rpm; CPU temps 27 idle and 47 C load in a warm room (27 C/81 F) when running Intel Extreme Tuning Utility stress test.

My Computer My Computer

At a glance

win7 ultimate 32bitcore2 Extreme QX6850-OCd to 3.15 GHz4 GBNVidia 8600 GT
Computer Manufacturer/Model Number
SALEON model 2.2b
OS
win7 ultimate 32bit
CPU
core2 Extreme QX6850-OCd to 3.15 GHz
Motherboard
ASUS P5G41-M LE
Memory
4 GB
Graphics Card(s)
NVidia 8600 GT
Monitor(s) Displays
23" acer
Hard Drives
one SATA 250GB partitioned equally in half
one SATA 160GB-internal storage
PSU
500W Thermaltake
Case
mini tower
Thanks fellas I just found out from Benq in Sydney that I should have a catalyst control centre - sorry should have said I was running it from an Ati Radeon HD 5440 card via HDMI cable. But I didn't have a catalyst CP on desktop.

Have now downloaded the driver for that card with Slim Drivers, got the catalyst control centre on desktop but now I have work out what to do in that.

The Benq fellow said something about scaling?
 

My Computer My Computer

At a glance

Desk1 7 Home Prem / Desk2 10 Pro / Main lap A...Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i...Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop...Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
i just gave someone that answer the other day, but i had looked it up somewhere, I cant remember for the life of me the two menus/submenus or tab/whatever that it was! her screen was too small too and wanted to fill her HD screen the last few inches. lota help this post'll do ya'
 

My Computer My Computer

At a glance

MS Windows 7 Home Premium SP1 64-bit (Family ...AMD Phenom II X6: Black Ed 1090T - AM3 / 3.2G...2 dual ch sets OCZ DDR3 PC3-10666 Platinum 13...Onboard
Computer Manufacturer/Model Number
Custom self build - Desktop
OS
MS Windows 7 Home Premium SP1 64-bit (Family Pack Lic.) Upgrade
CPU
AMD Phenom II X6: Black Ed 1090T - AM3 / 3.2GHz / 8MB
Motherboard
Biostar TA790XE3
Memory
2 dual ch sets OCZ DDR3 PC3-10666 Platinum 1333MHz 8GB total
Graphics Card(s)
Onboard
Sound Card
Onboard 5.1 channel HD
Monitor(s) Displays
SyncMaster "Legal-sized" LCD (rotatable)
Screen Resolution
unknown (8.5"x15")? pixels are not known
Hard Drives
HDD1: WD RE3 Enterprize [p/n: WD500ABYS-NDW]
________SATA-II (3Gb/s) 500GB/7200rpm/16MB

HDD2: Deskstar 7K1000.C [p/n: HDS721010CLA332]
________SATA-II (3Gb/s) 1TB/7200rpm/32MB
PSU
Antec 900W mATX 20+4 w/6-8SATA;2MLX;4x6(+2)PCIe[p/n HCG-900]
Case
Mid 10-bay tower - free space design interior & well vented
Cooling
CPU HS cooler, 14.5" Case-sysfan1, dual sysfan2, exhaust
Keyboard
Blue Star Ergonomic - ps/2
Mouse
LED coorded w/v. roller wheel - ps/2
Internet Speed
GbLAN 10/100/1000 & WLAN - on T1 (Peer Network)
Other Info
Harmon-Karden speakers (L,R @ sub)

APC (Lead/Acid Batt backup UPC+Surge protector+etc)

Sony DVD SATA(300) - RW DVD/CD SATA-II(300)
Thanks Mike I just found the settings I had to have that Benq fellow in Sydney was right it was the scaling.

Plus I didn't have the Ati driver downloaded thats why I wasn't getting the catalyst control panel.

Anyway thnaks to everyone as I was thinking it was going to be a long haul.:cool:
 

Attachments

  • SCALING.PNG
    SCALING.PNG
    46.7 KB · Views: 9

My Computer My Computer

At a glance

Desk1 7 Home Prem / Desk2 10 Pro / Main lap A...Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i...Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop...Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
thats the screen in my post i called it : ccc || Flat Panels >> Scaling

(can i post to the past?):)

but i didnt realize it wasn't installed yet when i mentiond that before. just didnt read closely enough!

But glad you got it going John!

Mike
 

My Computer My Computer

At a glance

MS Windows 7 Home Premium SP1 64-bit (Family ...AMD Phenom II X6: Black Ed 1090T - AM3 / 3.2G...2 dual ch sets OCZ DDR3 PC3-10666 Platinum 13...Onboard
Computer Manufacturer/Model Number
Custom self build - Desktop
OS
MS Windows 7 Home Premium SP1 64-bit (Family Pack Lic.) Upgrade
CPU
AMD Phenom II X6: Black Ed 1090T - AM3 / 3.2GHz / 8MB
Motherboard
Biostar TA790XE3
Memory
2 dual ch sets OCZ DDR3 PC3-10666 Platinum 1333MHz 8GB total
Graphics Card(s)
Onboard
Sound Card
Onboard 5.1 channel HD
Monitor(s) Displays
SyncMaster "Legal-sized" LCD (rotatable)
Screen Resolution
unknown (8.5"x15")? pixels are not known
Hard Drives
HDD1: WD RE3 Enterprize [p/n: WD500ABYS-NDW]
________SATA-II (3Gb/s) 500GB/7200rpm/16MB

HDD2: Deskstar 7K1000.C [p/n: HDS721010CLA332]
________SATA-II (3Gb/s) 1TB/7200rpm/32MB
PSU
Antec 900W mATX 20+4 w/6-8SATA;2MLX;4x6(+2)PCIe[p/n HCG-900]
Case
Mid 10-bay tower - free space design interior & well vented
Cooling
CPU HS cooler, 14.5" Case-sysfan1, dual sysfan2, exhaust
Keyboard
Blue Star Ergonomic - ps/2
Mouse
LED coorded w/v. roller wheel - ps/2
Internet Speed
GbLAN 10/100/1000 & WLAN - on T1 (Peer Network)
Other Info
Harmon-Karden speakers (L,R @ sub)

APC (Lead/Acid Batt backup UPC+Surge protector+etc)

Sony DVD SATA(300) - RW DVD/CD SATA-II(300)
rubyrubyroo said:
thats the screen in my post i called it : ccc || Flat Panels >> Scaling

(can i post to the past?):)

but i didnt realize it wasn't installed yet when i mentiond that before. just didnt read closely enough!

But glad you got it going John!

Mike
Click to expand...

Thanks mate and yes I'll let you post to the past it's very cheap oh plus tax of course too!!:roflmao:
 

My Computer My Computer

At a glance

Desk1 7 Home Prem / Desk2 10 Pro / Main lap A...Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i...Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop...Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
I suppose now you're going you're going tell me I pay YOU the charges directly! AND is there a tutorial for that? :D

Don't forget to check solved.

See ya' around!
Mike
 

My Computer My Computer

At a glance

MS Windows 7 Home Premium SP1 64-bit (Family ...AMD Phenom II X6: Black Ed 1090T - AM3 / 3.2G...2 dual ch sets OCZ DDR3 PC3-10666 Platinum 13...Onboard
Computer Manufacturer/Model Number
Custom self build - Desktop
OS
MS Windows 7 Home Premium SP1 64-bit (Family Pack Lic.) Upgrade
CPU
AMD Phenom II X6: Black Ed 1090T - AM3 / 3.2GHz / 8MB
Motherboard
Biostar TA790XE3
Memory
2 dual ch sets OCZ DDR3 PC3-10666 Platinum 1333MHz 8GB total
Graphics Card(s)
Onboard
Sound Card
Onboard 5.1 channel HD
Monitor(s) Displays
SyncMaster "Legal-sized" LCD (rotatable)
Screen Resolution
unknown (8.5"x15")? pixels are not known
Hard Drives
HDD1: WD RE3 Enterprize [p/n: WD500ABYS-NDW]
________SATA-II (3Gb/s) 500GB/7200rpm/16MB

HDD2: Deskstar 7K1000.C [p/n: HDS721010CLA332]
________SATA-II (3Gb/s) 1TB/7200rpm/32MB
PSU
Antec 900W mATX 20+4 w/6-8SATA;2MLX;4x6(+2)PCIe[p/n HCG-900]
Case
Mid 10-bay tower - free space design interior & well vented
Cooling
CPU HS cooler, 14.5" Case-sysfan1, dual sysfan2, exhaust
Keyboard
Blue Star Ergonomic - ps/2
Mouse
LED coorded w/v. roller wheel - ps/2
Internet Speed
GbLAN 10/100/1000 & WLAN - on T1 (Peer Network)
Other Info
Harmon-Karden speakers (L,R @ sub)

APC (Lead/Acid Batt backup UPC+Surge protector+etc)

Sony DVD SATA(300) - RW DVD/CD SATA-II(300)
rubyrubyroo said:
I suppose now you're going you're going tell me I pay YOU the charges directly! AND is there a tutorial for that? :D

Don't forget to check solved.

See ya' around!
Mike
Click to expand...


Absolutely Mike and there's a charge at the door to the place in my signature (look out for the bouncers!) and you get the tut once you're in:roflmao:
 

My Computer My Computer

At a glance

Desk1 7 Home Prem / Desk2 10 Pro / Main lap A...Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i...Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop...Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
You must log in or register to reply here.
Back
Top