No cd/dvd drive in BIOS after upgrade 32XP to 64 Seven

jaquemontii

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My first post! It seems like there are several versions of this problem out there, here is mine:

I just did a clean install of 7 Ultimate 64 bit using an upgrade disk on my Dell Inspiron 1545. I had been running XP 32 bit service pack 3. Everything is working fine, except my cd/dvd burner does not appear in devices in the 7 interface, and neither does it appear in BIOS. I may have made a mistake by not using windows easytransfer--I selected the files I wanted to bring over manually with a flash drive. It have power and will open and close fine, if a little slowly but it might be my imagination.

Can anybody help me with my next move? Do I need to go buy an external?
 

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Windows 7Intel® Core蒂 2 Duo P8600 (2.40GHz/1066Mhz FSB...4GB Shared Dual Channel DDR2 at 800MHzIntel Graphics Media Accelerator X4500HD
Computer Manufacturer/Model Number
Dell Inspiron 15 (1545) Laptop
OS
Windows 7
CPU
Intel® Core蒂 2 Duo P8600 (2.40GHz/1066Mhz FSB/3MB cac
Memory
4GB Shared Dual Channel DDR2 at 800MHz
Graphics Card(s)
Intel Graphics Media Accelerator X4500HD
Sound Card
High Definition Audio 2.0

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ME/XP/Vista/Win7
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Thanks for the quick reply!

I've already tried the fix tools, and they don't work.
I preformed the steps you described, and there is not change.
 

My Computer My Computer

At a glance

Windows 7Intel® Core蒂 2 Duo P8600 (2.40GHz/1066Mhz FSB...4GB Shared Dual Channel DDR2 at 800MHzIntel Graphics Media Accelerator X4500HD
Computer Manufacturer/Model Number
Dell Inspiron 15 (1545) Laptop
OS
Windows 7
CPU
Intel® Core蒂 2 Duo P8600 (2.40GHz/1066Mhz FSB/3MB cac
Memory
4GB Shared Dual Channel DDR2 at 800MHz
Graphics Card(s)
Intel Graphics Media Accelerator X4500HD
Sound Card
High Definition Audio 2.0
If its not detected in the BIOS windows will never see it or be able to use it. If its not detected in the BIOS its either defective or there is a broken or loose cable. Check the power and data cables to that drive. If you have a spare data cable try swapping that in. If it still won't work you could try testing the drive in another PC.

EDIT: Incorrect BIOS settings could also cause it not to be detected
 
Last edited:

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80 Mbps Down 30 Mbps Up
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Windows Defender
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HP DVD1040e Lightscribe - External USB2
You could try resetting the CMOS memory (BIOS) but that is a major hassle according to the Dell manual
Documentation

Remove the CR2032 CMOS backup battery for at least 10 minutes, reinstall observing battery polarity. Put the PC back together and try.

Changing or installing an Operating System has no affect on the BIOS or devices that are detected by the BIOS.

However, a device may not be detected by Windows if the motherboard chipset drivers were not installed. We see this a lot on the Dell forum. Dell driver downloads (including Intel GM45 chipset drivers) Drivers and Downloads | Dell [United States]
 

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Windows 10 64 bitIntel i7 6700K16GB Corsair DominatorIntel CPU Graphics
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Windows 10 64 bit
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Intel i7 6700K
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ASUS ROG Maximus VIII Hero
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Intel CPU Graphics
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RealTek
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500GB Samsung 850 EVO SSD for Win 10 Insider
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Deepcool Captain 120EX
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Microsoft Wireless 2000
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Five USB connected optical drives for CD Audio production using Nero BurningROM
Can't update firmware because driver is not found. In BIOS settings, is it safe to mess around and try different combos out? I have not changed any since the update. Anybody have any guesses?
 

My Computer My Computer

At a glance

Windows 7Intel® Core蒂 2 Duo P8600 (2.40GHz/1066Mhz FSB...4GB Shared Dual Channel DDR2 at 800MHzIntel Graphics Media Accelerator X4500HD
Computer Manufacturer/Model Number
Dell Inspiron 15 (1545) Laptop
OS
Windows 7
CPU
Intel® Core蒂 2 Duo P8600 (2.40GHz/1066Mhz FSB/3MB cac
Memory
4GB Shared Dual Channel DDR2 at 800MHz
Graphics Card(s)
Intel Graphics Media Accelerator X4500HD
Sound Card
High Definition Audio 2.0
Check the BIOS (F2 to enter Setup at POST), most have an option to reset them to the default settings. But, I'm still not clear why the BIOS is not detecting the drive. There is no reason, other than a hardware failure, for the BIOS to not detect it. As I previously noted, what you do with Windows or install has no affect on the BIOS.
 

My Computer My Computer

At a glance

Windows 10 64 bitIntel i7 6700K16GB Corsair DominatorIntel CPU Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
Remember when flashing a BIOS update

The process probably cleared your setting back to defaults.
What would cause your problem is a SATA adapter thus being disabled, or reset to a mode where your DVD-RW is not going to be compatible (or found).
 

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Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64
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