DX DirectDraw accel, 3D accel, and AGP texture accel not available?

Skypatrol250

New member
Local time
2:09 PM
Messages
7
Hi, I have tried everything on the internet... And simply cannot find a solution to the problem.

Whenever i try to run a game, it says DirectX hardware acceleration is turned off.
I then run dxdiag, and DirectDraw accel, 3D accel, and AGP texture acceleration are all listed as "not available" There is no button next to them to enable them.

I have tried re installing DirectX, but to no avail. Also, I have tried updating my video cards, but again, no luck.

Attached is my PC information, and the screen where everything is unavailable.
Pleeeaaase help me... ASAP! :(
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32-bit
OS
Windows 7 Ultimate 32-bit
hi Skypatrol250, Welcome to the forums ,Would you be so kind and tell us the make/model of your graphic card please , that way we may be able to assist you further ;)
 

My Computer My Computer

At a glance

win 7 ultimate32bit, Win8.1pro wmc 32bitamd phenom x4 9600corsair twinxs 2x2gb2x nvidia 1gb 8500gt
Computer type
PC/Desktop
Computer Manufacturer/Model Number
self build
OS
win 7 ultimate32bit, Win8.1pro wmc 32bit
CPU
amd phenom x4 9600
Motherboard
asus m2n32-sli deluxe
Memory
corsair twinxs 2x2gb
Graphics Card(s)
2x nvidia 1gb 8500gt
Sound Card
onboard
Monitor(s) Displays
23" PB Viseo 233d
Screen Resolution
1920x1080
Hard Drives
maxtor sata 500gb
maxtor sata 320gb
fujitsu sata200gb
PSU
oryxx tornado 750w
Case
thermaltake xaser lll
Cooling
artic freezer64 pro + 7 case fans
NVIDIA GeForce 9800 GTX/9800 GTX+
Is my current video card
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32-bit
OS
Windows 7 Ultimate 32-bit
Open DirectX Diagnostics (dxdiag.exe) and on the Display tab or the right hand side it will display the current driver installed. What does it say on it?
 

My Computer My Computer

At a glance

Windows 7 Home Premium 32bitIntel Core 2 2.4GHz4GBATI Radeon 4850
Computer Manufacturer/Model Number
CCL Online OEM
OS
Windows 7 Home Premium 32bit
CPU
Intel Core 2 2.4GHz
Motherboard
Foxconn 946GZ7MA
Memory
4GB
Graphics Card(s)
ATI Radeon 4850
Sound Card
Realtek HD Audio
Monitor(s) Displays
Prolite E2407HDS
Screen Resolution
1920x1080
Hard Drives
2 x WDC 500 GB
Cooling
Fan
Keyboard
Microsoft Digital Media
Mouse
Optical Wheel Mouse
Internet Speed
14Mb/sec
Other Info
Internet ISP: Plusnet
Everything is blank on that page. does that mean its not reading my driver?
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32-bit
OS
Windows 7 Ultimate 32-bit

My Computer My Computer

At a glance

win 7 ultimate32bit, Win8.1pro wmc 32bitamd phenom x4 9600corsair twinxs 2x2gb2x nvidia 1gb 8500gt
Computer type
PC/Desktop
Computer Manufacturer/Model Number
self build
OS
win 7 ultimate32bit, Win8.1pro wmc 32bit
CPU
amd phenom x4 9600
Motherboard
asus m2n32-sli deluxe
Memory
corsair twinxs 2x2gb
Graphics Card(s)
2x nvidia 1gb 8500gt
Sound Card
onboard
Monitor(s) Displays
23" PB Viseo 233d
Screen Resolution
1920x1080
Hard Drives
maxtor sata 500gb
maxtor sata 320gb
fujitsu sata200gb
PSU
oryxx tornado 750w
Case
thermaltake xaser lll
Cooling
artic freezer64 pro + 7 case fans
No luck:(
It finished, and i restarted my system as it said... But it still says the same.... nothing.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32-bit
OS
Windows 7 Ultimate 32-bit
Skypatrol ,could you please give us a litte more information on your PC system make/model etc :)
 

My Computer My Computer

At a glance

win 7 ultimate32bit, Win8.1pro wmc 32bitamd phenom x4 9600corsair twinxs 2x2gb2x nvidia 1gb 8500gt
Computer type
PC/Desktop
Computer Manufacturer/Model Number
self build
OS
win 7 ultimate32bit, Win8.1pro wmc 32bit
CPU
amd phenom x4 9600
Motherboard
asus m2n32-sli deluxe
Memory
corsair twinxs 2x2gb
Graphics Card(s)
2x nvidia 1gb 8500gt
Sound Card
onboard
Monitor(s) Displays
23" PB Viseo 233d
Screen Resolution
1920x1080
Hard Drives
maxtor sata 500gb
maxtor sata 320gb
fujitsu sata200gb
PSU
oryxx tornado 750w
Case
thermaltake xaser lll
Cooling
artic freezer64 pro + 7 case fans
System Information
------------------
Time of this report: 12/18/2011, 12:28:24
Machine name: PARENTS-PC
Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7600) (7600.win7_gdr.111025-1503)
Language: English (Regional Setting: English)
System Manufacturer: INTELR
System Model: AWRDACPI
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Pentium(R) 4 CPU 3.40GHz (2 CPUs), ~3.4GHz
Memory: 1536MB RAM
Available OS Memory: 1536MB RAM
Page File: 1109MB used, 1961MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32-bit
OS
Windows 7 Ultimate 32-bit
Thank you for that Skypatrol , but it does not tell us a lot ,what is the make and model of the pc :)
 

My Computer My Computer

At a glance

win 7 ultimate32bit, Win8.1pro wmc 32bitamd phenom x4 9600corsair twinxs 2x2gb2x nvidia 1gb 8500gt
Computer type
PC/Desktop
Computer Manufacturer/Model Number
self build
OS
win 7 ultimate32bit, Win8.1pro wmc 32bit
CPU
amd phenom x4 9600
Motherboard
asus m2n32-sli deluxe
Memory
corsair twinxs 2x2gb
Graphics Card(s)
2x nvidia 1gb 8500gt
Sound Card
onboard
Monitor(s) Displays
23" PB Viseo 233d
Screen Resolution
1920x1080
Hard Drives
maxtor sata 500gb
maxtor sata 320gb
fujitsu sata200gb
PSU
oryxx tornado 750w
Case
thermaltake xaser lll
Cooling
artic freezer64 pro + 7 case fans
I really have no idea how to find that information.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32-bit
OS
Windows 7 Ultimate 32-bit
I have absolutely no idea how to find that information :/
Im not a computer genius:P
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32-bit
OS
Windows 7 Ultimate 32-bit

My Computer My Computer

At a glance

Windows 7 Pro x64AMD FX 4100 4 Core 3.6GHz AM3+16GB G.Skill RipjawsXRadeon 6850
Computer Manufacturer/Model Number
Home build
OS
Windows 7 Pro x64
CPU
AMD FX 4100 4 Core 3.6GHz AM3+
Motherboard
ASROCK 970 Extreme3
Memory
16GB G.Skill RipjawsX
Graphics Card(s)
Radeon 6850
Sound Card
ASUS Xonar D1
Monitor(s) Displays
ASUS 23" LCD
Hard Drives
SSD 120GB
WD 750GB Black series
WD 640GB Black series
PSU
700W
Case
Antec 100
Cooling
Hyper 212 Plus
Internet Speed
50MB

My Computer My Computer

At a glance

Windows 7 ultimate 64 bit / XP Home sp3intel Core 2 Duo E8400 3.0ghz8 gigs 1066 OCZ Fata1tyEVGA GTX 580 Call of Duty Black Ops Edition
Computer Manufacturer/Model Number
Self Built
OS
Windows 7 ultimate 64 bit / XP Home sp3
CPU
intel Core 2 Duo E8400 3.0ghz
Motherboard
Asus P5ND bios 1401
Memory
8 gigs 1066 OCZ Fata1ty
Graphics Card(s)
EVGA GTX 580 Call of Duty Black Ops Edition
Sound Card
Creative Soundblaster Audigy 2zs
Monitor(s) Displays
Asus 24in LCD's 2MS X2
Screen Resolution
1920x1080p @60Hz
Hard Drives
WD Caviar 500 Black/ WD Caviar 200 Blue
PSU
OCZ 700W GameXtreme
Case
NZXT Apollo
Cooling
Corsair H50 CPU/120mm x3 /60mm x2 /Corsair Dominator Ram
Keyboard
Logitech Bluetooth Wireless MX5000
Mouse
Logitech Bluetooth Wireless MX1000
Internet Speed
Download 19.83 Upload 0.97
Other Info
Logitech Z2300 Speakers/ Bose Noise Cancelling Headphones/Avermedia PCI-e Hybrid TV Bravo/Epson NX415 all in one/ 4 Port Powered USB Hub/ LG 10x Bluray Burner /TSST Corp DVDRW External
You can find the System Manufacturer and model by running MSINFO32 and look on the summary page.

As for the driver, try the Control Panel, Programs and features, and uninstall any Nvidea or similar drivers from the list and reboot. Then install the new driver again. This should clear out any conflicts between old and newer drivers.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 32bitIntel Core 2 2.4GHz4GBATI Radeon 4850
Computer Manufacturer/Model Number
CCL Online OEM
OS
Windows 7 Home Premium 32bit
CPU
Intel Core 2 2.4GHz
Motherboard
Foxconn 946GZ7MA
Memory
4GB
Graphics Card(s)
ATI Radeon 4850
Sound Card
Realtek HD Audio
Monitor(s) Displays
Prolite E2407HDS
Screen Resolution
1920x1080
Hard Drives
2 x WDC 500 GB
Cooling
Fan
Keyboard
Microsoft Digital Media
Mouse
Optical Wheel Mouse
Internet Speed
14Mb/sec
Other Info
Internet ISP: Plusnet
How did it go, Skypatrol? Did you find out what was wrong?

Guess what; now I have the same problem!

I recently updated my computer’s video driver from Nvidia 275.33 to the new 285.62 for Windows 7 (64bit) as I have a Geforce 560 video card.

It all worked fine until I restarted my computer...all of a sudden my pc won’t run any games, there’s no resolution options to choose from in the game menus, and I get a “failed to initialize render” error message.

In Dxdiag it says that the Direct X components Direct Draw-acceleration plus Direct 3d and AGP texture is not available. I tried to enable them in the control panel, but there were no buttons for enabling.

I’ve tried re-installing the newest Nvidia driver twice (plus the new beta), and it only works (with Dxdiag saying the Direct X components are active) until I restart my computer, then the direct x-components turn to "not available" and nothing works once again.

I have Direct X 11, tried to download Direct X 9 in case there’d be any files missing on my pc, but it tells me it’s not necessary.

I updated all the relevant new drivers I could find, including for my chipset, that didn't help.

I did other things for a few days, that didn't help.

I did a harddisk recovery, lost all my programs and files, installed all drivers again and that didn't help.

Now I'm about to check whether my graphic card is boiled, fried or just slightly out of balance, like me.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel i58 GBGeForce GTX 560
Computer Manufacturer/Model Number
Multicom
OS
Windows 7 Home Premium 64bit
CPU
Intel i5
Motherboard
Z68 Pro3-M
Memory
8 GB
Graphics Card(s)
GeForce GTX 560
Sound Card
At least sound
Monitor(s) Displays
2
Hard Drives
Yes
PSU
Yes
Case
Yes
Cooling
Somewhat noisy
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