BSOD System_Service_Exception error 3b (same issue)

H

hushbird123

New member
Local time
10:32 AM
Messages
18
Hello I've been BSODing for about 2 month now. It happens at least once a day. Here is a log of the errors:
https://docs.google.com/spreadsheet/...2JIVTR0SU11bHc

My system specs are:
Windows 7 Pro x64 Full
Age of system hardware: ~5 months
Age of Windows Installation: ~1 year

I have run memtest and it passed 7 times straight

In addition I have followed the BSOD posting instructions and attached the zipped file.
Thank you for your time!
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Pro x64
OS
Windows 7 Pro x64
* If you are overclocking anything reset to default before running this test.
In other words STOP!!!


*Run Driver verifier

I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Click to expand...
http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html


Further Reading
Using Driver Verifier to identify issues with Windows drivers for advanced users[/B]
 

My Computer My Computer

At a glance

Win 7 Ultimate 64-bit. SP1.Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6...8 DDR 3 RAM. 1066MHZATI 1024 MB. DDR3. Radeon HD5650
Computer Manufacturer/Model Number
LAPTOP. HP Pavilion dv7-4010TX .
OS
Win 7 Ultimate 64-bit. SP1.
CPU
Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.]
Memory
8 DDR 3 RAM. 1066MHZ
Graphics Card(s)
ATI 1024 MB. DDR3. Radeon HD5650
Monitor(s) Displays
17.3" High Definition Brightview LCD. LED Backlit.
Screen Resolution
1600 x 900.
Hard Drives
640GB
Case
Laptop / notebook.
Mouse
Logitech Anywhere mouse. MX.
Internet Speed
ADSL [ but too slow ]
sorry i don't really have any experience in debugging. what should i do after i crash?
 

My Computer My Computer

At a glance

Windows 7 Pro x64
OS
Windows 7 Pro x64

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
Click to expand...


To ensure minidumps are enabled:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
Click to expand...
 

My Computer My Computer

At a glance

Win 7 Ultimate 64-bit. SP1.Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6...8 DDR 3 RAM. 1066MHZATI 1024 MB. DDR3. Radeon HD5650
Computer Manufacturer/Model Number
LAPTOP. HP Pavilion dv7-4010TX .
OS
Win 7 Ultimate 64-bit. SP1.
CPU
Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.]
Memory
8 DDR 3 RAM. 1066MHZ
Graphics Card(s)
ATI 1024 MB. DDR3. Radeon HD5650
Monitor(s) Displays
17.3" High Definition Brightview LCD. LED Backlit.
Screen Resolution
1600 x 900.
Hard Drives
640GB
Case
Laptop / notebook.
Mouse
Logitech Anywhere mouse. MX.
Internet Speed
ADSL [ but too slow ]
i've rebooted with verifier on and it's been about 24 hours and i still haven't bsod'd....
 

My Computer My Computer

At a glance

Windows 7 Pro x64
OS
Windows 7 Pro x64
hushbird123 said:
i've rebooted with verifier on and it's been about 24 hours and i still haven't bsod'd....
Click to expand...

Just to ensure verifier is enabled and find which drivers are being examined please type "verifier /query" in a cmd windows and upload the screenshot of the output to us here
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Following on from zigzag3143...

The following actions might prevent an error like this from happening again:

* Download and install updates and device drivers for your computer from Windows Update.

* Scan your computer with Malwarebytes free.
{Download it, update it immediately & do a full system scan.}

* Malwarebytes : Malwarebytes Anti-Malware PRO removes malware including viruses, spyware, worms and trojans, plus it protects your computer

Check your hard disk for errors.

http://www.sevenforums.com/tutorials/433-disk-check.html
 

My Computer My Computer

At a glance

Win 7 Ultimate 64-bit. SP1.Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6...8 DDR 3 RAM. 1066MHZATI 1024 MB. DDR3. Radeon HD5650
Computer Manufacturer/Model Number
LAPTOP. HP Pavilion dv7-4010TX .
OS
Win 7 Ultimate 64-bit. SP1.
CPU
Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.]
Memory
8 DDR 3 RAM. 1066MHZ
Graphics Card(s)
ATI 1024 MB. DDR3. Radeon HD5650
Monitor(s) Displays
17.3" High Definition Brightview LCD. LED Backlit.
Screen Resolution
1600 x 900.
Hard Drives
640GB
Case
Laptop / notebook.
Mouse
Logitech Anywhere mouse. MX.
Internet Speed
ADSL [ but too slow ]
ok will do thanks for the help
 

My Computer My Computer

At a glance

Windows 7 Pro x64
OS
Windows 7 Pro x64
You must log in or register to reply here.

Similar threads

Solved Bsod system_service_exception
Replies
5
Views
783
BlackArrow
B
BSOD system_service_exception
Replies
1
Views
2K
Golden
Golden
BSOD SYSTEM_SERVICE_EXCEPTION (atikmdag.sys)
2 3
Replies
56
Views
11K
Josiah
J
BSOD: System_Service_Exception 0x0000003b
Replies
1
Views
2K
axe0
A
BSOD: System_Service_Exception 0x0000003b
Replies
3
Views
2K
Lewieregan
L
Back
Top