Windows 7 laptop cannot access files or printers on Windows 7 desktops

pikalax

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I have an HP Pavilion dm4t-2100 CTO Entertainment Notebook PC running Windows 7 Home Premium 64-bit, the OS with which it was installed. I am connected to a Homegroup which also contains a laptop and two desktops. I am able to connect through the network to the other laptop and remotely view files and devices on that laptop. However, I cannot see past the names of the two desktops. This means I cannot read or write files on or install devices connected to either desktop computer. Essentially, here's what's happening:

The desktops can see each other and both laptops (R/W). The laptops can see each other (R/W), but neither one can see either desktop ("Cannot find the network path"; ping command fails).

Is there a setting I can change either on the laptops or on the desktops to enable connectivity? All computers on the network are running genuine copies of Windows 7 Home Premium 64-bit as their original OS.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bit SP1Intel(R) Core(TM) i3-2330M CPU @ 2.20 GHz4.00 GBIntel(R) HD Graphics
Computer Manufacturer/Model Number
HP Pavilion dm4t-2100 CTO Entertainment Notebook PC
OS
Windows 7 Home Premium 64-bit SP1
CPU
Intel(R) Core(TM) i3-2330M CPU @ 2.20 GHz
Motherboard
Intel(R) 6 Series/C200 Series Chipset Family
Memory
4.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
IDT High Definition Audio CODEC
Monitor(s) Displays
9x16 HD Integrated Display
Screen Resolution
1366x768
Hard Drives
TOSHIBA MK6476GSX (C:\)
HP Portable HD BB07 USB Device (H:\)
PSU
AC adapter
Case
None
Cooling
HP CoolSmart
Keyboard
Integrated keyboard
Mouse
Logitech wireless with USB Nano receiver
Internet Speed
See Other Info
Other Info
HOME INTERNET
<6 Mbs down, <1 Mbs up
UCONN STORRS
>20 Mbs both ways
Check that the desktops are in the same workgroup as laptop and turn off password protected sharing if on. Share folders on the desktops you want to access, choose Everyone and set to read/write...
 

My Computer My Computer

At a glance

Win7 Home Premium x64 W10Pro&HomeA12 9720p 4+8 TurionII M5206GB 8GBR7
Computer type
Laptop
Computer Manufacturer/Model Number
HP 17-ak0xx, dv7 3173nr
OS
Win7 Home Premium x64 W10Pro&Home
CPU
A12 9720p 4+8 TurionII M520
Motherboard
HP 3839
Memory
6GB 8GB
Graphics Card(s)
R7
Monitor(s) Displays
24" sa550
Screen Resolution
1600x900 1920x1080
Mouse
Logitechx2
Internet Speed
120Mb/s down 12up
Been there, done that. I think you're missing the problem here. The laptops CANNOT ping either desktop by name.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bit SP1Intel(R) Core(TM) i3-2330M CPU @ 2.20 GHz4.00 GBIntel(R) HD Graphics
Computer Manufacturer/Model Number
HP Pavilion dm4t-2100 CTO Entertainment Notebook PC
OS
Windows 7 Home Premium 64-bit SP1
CPU
Intel(R) Core(TM) i3-2330M CPU @ 2.20 GHz
Motherboard
Intel(R) 6 Series/C200 Series Chipset Family
Memory
4.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
IDT High Definition Audio CODEC
Monitor(s) Displays
9x16 HD Integrated Display
Screen Resolution
1366x768
Hard Drives
TOSHIBA MK6476GSX (C:\)
HP Portable HD BB07 USB Device (H:\)
PSU
AC adapter
Case
None
Cooling
HP CoolSmart
Keyboard
Integrated keyboard
Mouse
Logitech wireless with USB Nano receiver
Internet Speed
See Other Info
Other Info
HOME INTERNET
<6 Mbs down, <1 Mbs up
UCONN STORRS
>20 Mbs both ways
Quick update - I am able to ping the desktops by IP. Unfortunately, I get a password block in Explorer even though password-protected sharing is disabled. I cannot change the logon domain from LOCAL to CLIENT (where LOCAL is the name of my laptop and CLIENT is the desktop's name).

In addition, my print spooler won't start. I'm running an sfc /scannow as I speak.

EDIT: sfc /scannow found nothing.
DOUBLE EDIT: It seems to have been fixed, albeit temporarily and without my understanding. I'll monitor the situation.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bit SP1Intel(R) Core(TM) i3-2330M CPU @ 2.20 GHz4.00 GBIntel(R) HD Graphics
Computer Manufacturer/Model Number
HP Pavilion dm4t-2100 CTO Entertainment Notebook PC
OS
Windows 7 Home Premium 64-bit SP1
CPU
Intel(R) Core(TM) i3-2330M CPU @ 2.20 GHz
Motherboard
Intel(R) 6 Series/C200 Series Chipset Family
Memory
4.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
IDT High Definition Audio CODEC
Monitor(s) Displays
9x16 HD Integrated Display
Screen Resolution
1366x768
Hard Drives
TOSHIBA MK6476GSX (C:\)
HP Portable HD BB07 USB Device (H:\)
PSU
AC adapter
Case
None
Cooling
HP CoolSmart
Keyboard
Integrated keyboard
Mouse
Logitech wireless with USB Nano receiver
Internet Speed
See Other Info
Other Info
HOME INTERNET
<6 Mbs down, <1 Mbs up
UCONN STORRS
>20 Mbs both ways
Okay, here's what I've determined. The two laptops were connected via the recently-antiquated access point on the router (2WIRE384) instead of the new WAP (Linksys). Switching the wireless connection from the 2Wire to Linksys solved the problem.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bit SP1Intel(R) Core(TM) i3-2330M CPU @ 2.20 GHz4.00 GBIntel(R) HD Graphics
Computer Manufacturer/Model Number
HP Pavilion dm4t-2100 CTO Entertainment Notebook PC
OS
Windows 7 Home Premium 64-bit SP1
CPU
Intel(R) Core(TM) i3-2330M CPU @ 2.20 GHz
Motherboard
Intel(R) 6 Series/C200 Series Chipset Family
Memory
4.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
IDT High Definition Audio CODEC
Monitor(s) Displays
9x16 HD Integrated Display
Screen Resolution
1366x768
Hard Drives
TOSHIBA MK6476GSX (C:\)
HP Portable HD BB07 USB Device (H:\)
PSU
AC adapter
Case
None
Cooling
HP CoolSmart
Keyboard
Integrated keyboard
Mouse
Logitech wireless with USB Nano receiver
Internet Speed
See Other Info
Other Info
HOME INTERNET
<6 Mbs down, <1 Mbs up
UCONN STORRS
>20 Mbs both ways
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