Do I need a new WLAN card? Network Adapter has no WiFi options?! HELP!

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breezer04

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I want to start by saying I have no business trying to fix this on my own but I am determined it has to be something simple! I can not pin point what I did to cause my Wi Fi to stop working or disable.

I have tried all the trouble shooting solutions but unfortunately my magic F8 button will not enable let alone show the option when ghosted! I took my keyboard off and verified the Realtek RTL8191SE is in fact there however next to Network adapters only the PCIe FE Family Controller is listed.

I recently tried to download the Fix offered by Toshiba and Windows, restarted my computer and it is still not recognizing my Wi Fi. Please tell me its an easy fix or just that I need to buy a new card!!! Any advice is greatly appreciated. But please give me the Windows for Dummies version because again I have no clue what I am doing.

Thanks again for any help offered!
Racheal
 

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My Computer My Computer

At a glance

Win 07 Home Premium 64bit
Computer Manufacturer/Model Number
Toshiba Sat L555-S7001
OS
Win 07 Home Premium 64bit
Under network adapters, I included all the "Hidden Devices" in the screen capture! However the Family Controller is the only one listed otherwise.
 

My Computer My Computer

At a glance

Win 07 Home Premium 64bit
Computer Manufacturer/Model Number
Toshiba Sat L555-S7001
OS
Win 07 Home Premium 64bit
Hello breezer04

could you provide more infos about the wlan adapter please :) I think u have lan driver

​
 

My Computer My Computer

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Windows 7 Ultimate SP1 x64Intel Core I5-3570K16GB Corsair Vengeance DDR3 1600 MHzEvga Geforce GTX 660
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate SP1 x64
CPU
Intel Core I5-3570K
Motherboard
Gigabyte Z77-D3H
Memory
16GB Corsair Vengeance DDR3 1600 MHz
Graphics Card(s)
Evga Geforce GTX 660
Sound Card
Integrated
Monitor(s) Displays
HP 2009m
Screen Resolution
1600x900
Hard Drives
2 Internal 500 GB
1 External 3TB
1 120GB SSD (OS)
PSU
750 Watt
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Thermaltake VM600M1W2Z Dokker Tower Case
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Razer Deathstalker Ultimate
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I'm so sorry, what kind of info would help? The internal card is a Realtek RTL8191SE

I have the Serial Number and Part Number if thats what your looking for?​

​
 
Last edited:

My Computer My Computer

At a glance

Win 07 Home Premium 64bit
Computer Manufacturer/Model Number
Toshiba Sat L555-S7001
OS
Win 07 Home Premium 64bit

My Computer My Computer

At a glance

Windows 7 Ultimate SP1 x64Intel Core I5-3570K16GB Corsair Vengeance DDR3 1600 MHzEvga Geforce GTX 660
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate SP1 x64
CPU
Intel Core I5-3570K
Motherboard
Gigabyte Z77-D3H
Memory
16GB Corsair Vengeance DDR3 1600 MHz
Graphics Card(s)
Evga Geforce GTX 660
Sound Card
Integrated
Monitor(s) Displays
HP 2009m
Screen Resolution
1600x900
Hard Drives
2 Internal 500 GB
1 External 3TB
1 120GB SSD (OS)
PSU
750 Watt
Case
Thermaltake VM600M1W2Z Dokker Tower Case
Keyboard
Razer Deathstalker Ultimate
Mouse
Roccat Kova+
Antivirus
Kaspersky Antivirus 2013
Browser
Mozilla Firefox
I only have the Windows Firewall. I previously have uninstalled and reinstalled but once I unzip I restart me computer then what? Is there a step that I am missing or should it be showing up? When I click on start and search for realtek this ALL that appears. I think I might have uninstalled and reinstalled both 32 and 64 not knowing what I was doing. I made a mess hu!
 

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My Computer My Computer

At a glance

Win 07 Home Premium 64bit
Computer Manufacturer/Model Number
Toshiba Sat L555-S7001
OS
Win 07 Home Premium 64bit
Mhh try to turn off router security to make sure that the WEP, WPA, is not preventing connection
 

My Computer My Computer

At a glance

Windows 7 Ultimate SP1 x64Intel Core I5-3570K16GB Corsair Vengeance DDR3 1600 MHzEvga Geforce GTX 660
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate SP1 x64
CPU
Intel Core I5-3570K
Motherboard
Gigabyte Z77-D3H
Memory
16GB Corsair Vengeance DDR3 1600 MHz
Graphics Card(s)
Evga Geforce GTX 660
Sound Card
Integrated
Monitor(s) Displays
HP 2009m
Screen Resolution
1600x900
Hard Drives
2 Internal 500 GB
1 External 3TB
1 120GB SSD (OS)
PSU
750 Watt
Case
Thermaltake VM600M1W2Z Dokker Tower Case
Keyboard
Razer Deathstalker Ultimate
Mouse
Roccat Kova+
Antivirus
Kaspersky Antivirus 2013
Browser
Mozilla Firefox
I just finished uninstalling, reinstalling and restarted my computer. It still is not showing up under my Network adapter however it does show under my programs if I go to the screen to uninstall or change.

I am missing a silly simple step right? Im so sorry to bother you! I am so grateful for your help. I have to admit it has taken 11 months of me fumbling around with it before I was ready to ask for help!
 

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My Computer My Computer

At a glance

Win 07 Home Premium 64bit
Computer Manufacturer/Model Number
Toshiba Sat L555-S7001
OS
Win 07 Home Premium 64bit
Alright :) try a last step go to start-type cmd and press enter. a small black windows appears.Then type:

netsh winsock reset catalog
netsh int ip reset reset.log

press return after each line.

Reboot and see if it work if not
then from a cmd prompt type

sfc /scannow
 

My Computer My Computer

At a glance

Windows 7 Ultimate SP1 x64Intel Core I5-3570K16GB Corsair Vengeance DDR3 1600 MHzEvga Geforce GTX 660
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate SP1 x64
CPU
Intel Core I5-3570K
Motherboard
Gigabyte Z77-D3H
Memory
16GB Corsair Vengeance DDR3 1600 MHz
Graphics Card(s)
Evga Geforce GTX 660
Sound Card
Integrated
Monitor(s) Displays
HP 2009m
Screen Resolution
1600x900
Hard Drives
2 Internal 500 GB
1 External 3TB
1 120GB SSD (OS)
PSU
750 Watt
Case
Thermaltake VM600M1W2Z Dokker Tower Case
Keyboard
Razer Deathstalker Ultimate
Mouse
Roccat Kova+
Antivirus
Kaspersky Antivirus 2013
Browser
Mozilla Firefox
I guess and need to be satisfied with the fact the catalog reset and SFC Scannow had nothing to report! Finally the Realtek IS now showing under my network adapters but with and error and not working properly.

I went to add legacy hardware and it gave me several to choose from but the one I assumed was right didn't work. Am I so far off once again?

Oh and I'm wondering iff all this time trying to uninstall ad reinstall i didn't have aversion of WinZip on my computer? Once I downloaded that is when it seems the devices appeared.

You have been so patient! Thanks again for all your help!
 

My Computer My Computer

At a glance

Win 07 Home Premium 64bit
Computer Manufacturer/Model Number
Toshiba Sat L555-S7001
OS
Win 07 Home Premium 64bit
Pics
 

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  • Realtek Device Options.jpg
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    94.5 KB · Views: 16
  • realtek WLAN.jpg
    realtek WLAN.jpg
    111.1 KB · Views: 17

My Computer My Computer

At a glance

Win 07 Home Premium 64bit
Computer Manufacturer/Model Number
Toshiba Sat L555-S7001
OS
Win 07 Home Premium 64bit
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