Need help....badly or wife will murder me!

M

mw81057

New member
Local time
6:43 AM
Messages
9
Hi all,


My name is Marc, and I could use some help. I built a computer about a year ago. Lately I have been having random freezes and BSODs. If I walk away for more than 5-10 minutes the computer freezes. I have followed the instructions correctly to post this as far as I can tell. Any help would be amazing.

Win 7 Home premium 64 bit
Full Retail
hardware and OS install ~ 1 year old






Marc
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitPhenom x4 965 BE8 Gb Kingston hyperxRadeon 6800 HD
OS
Windows 7 Home Premium 64bit
CPU
Phenom x4 965 BE
Memory
8 Gb Kingston hyperx
Graphics Card(s)
Radeon 6800 HD
Sound Card
Onboard
Looks like you may have a virus, rootkit or the like.
Your AV seems to be AWOL.
Go HERE and install the x64 version in safe mode.
Report back results.
 

My Computer My Computer

At a glance

Windows 7 Professional x64Sempron 145 2.8Ghz(Unlocked to an Athlon II x...8GB Corsair Vengeance LP 1600MhzEVGA Geforce GTX 280
Computer Manufacturer/Model Number
Antec/custom
OS
Windows 7 Professional x64
CPU
Sempron 145 2.8Ghz(Unlocked to an Athlon II x2 4450e 3.4Ghz)
Motherboard
ASRock 880gm-le
Memory
8GB Corsair Vengeance LP 1600Mhz
Graphics Card(s)
EVGA Geforce GTX 280
Sound Card
Creative
Monitor(s) Displays
Envision 22", Dell 17"
Screen Resolution
1680x1050, 1280x1024
Hard Drives
WDC WD1200BEVS-75LAT0 2.5inch 120GB
WDC WD5000AAKS-00V2B0 3.5inch 500GB
PSU
Cooler Master 750w
Case
Antec
Cooling
Air
Keyboard
MS 1000
Mouse
MS wireless 2000
Internet Speed
15 Mbps down, 4.7 Mbps up

My Computer My Computer

At a glance

Systems 1 and 2: Windows 7 Enterprise x64, Wi...System 1: i7 [email protected], System 2: AMD FX-41...System 1: 8GB System 2: 8GBSystem 1: ATI FirePro V4800 System 2: Radeon ...
Computer Manufacturer/Model Number
Dell and Custom
OS
Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
CPU
System 1: i7 [email protected], System 2: AMD FX-4100 Zambezi 3.6G
Motherboard
System 1:Dell 06NWYK System 2: ASUS M5A97 AM3+
Memory
System 1: 8GB System 2: 8GB
Graphics Card(s)
System 1: ATI FirePro V4800 System 2: Radeon HD 6850
Sound Card
System 1: onboard System 2: onboard
Monitor(s) Displays
System1: Viewsonic HDMI 24"
Screen Resolution
System 1: 1920x1080 System 2: 1920x1080
Hard Drives
System 1: Mirrored .5B drives System 2: Seagate Barracuda ST1000DM003 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s
Case
System 1: Dell System 2: Cooler Master
Internet Speed
10 MBPS
Ok I installed Microsoft security essentials, could not install in safe mode MSE said it could not install on a computer in safe mode. Did a full scan, no threats were found.

Also received and downloaded the hotfix for net framework. Is there any way to see if this is going to help? Or just wait it out.

Thanks for all of the help with this.
Marc
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitPhenom x4 965 BE8 Gb Kingston hyperxRadeon 6800 HD
OS
Windows 7 Home Premium 64bit
CPU
Phenom x4 965 BE
Memory
8 Gb Kingston hyperx
Graphics Card(s)
Radeon 6800 HD
Sound Card
Onboard
Time will tell. Let us know.
 

My Computer My Computer

At a glance

Systems 1 and 2: Windows 7 Enterprise x64, Wi...System 1: i7 [email protected], System 2: AMD FX-41...System 1: 8GB System 2: 8GBSystem 1: ATI FirePro V4800 System 2: Radeon ...
Computer Manufacturer/Model Number
Dell and Custom
OS
Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
CPU
System 1: i7 [email protected], System 2: AMD FX-4100 Zambezi 3.6G
Motherboard
System 1:Dell 06NWYK System 2: ASUS M5A97 AM3+
Memory
System 1: 8GB System 2: 8GB
Graphics Card(s)
System 1: ATI FirePro V4800 System 2: Radeon HD 6850
Sound Card
System 1: onboard System 2: onboard
Monitor(s) Displays
System1: Viewsonic HDMI 24"
Screen Resolution
System 1: 1920x1080 System 2: 1920x1080
Hard Drives
System 1: Mirrored .5B drives System 2: Seagate Barracuda ST1000DM003 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s
Case
System 1: Dell System 2: Cooler Master
Internet Speed
10 MBPS
Good luck;)
 

My Computer My Computer

At a glance

Windows 7 Professional x64Sempron 145 2.8Ghz(Unlocked to an Athlon II x...8GB Corsair Vengeance LP 1600MhzEVGA Geforce GTX 280
Computer Manufacturer/Model Number
Antec/custom
OS
Windows 7 Professional x64
CPU
Sempron 145 2.8Ghz(Unlocked to an Athlon II x2 4450e 3.4Ghz)
Motherboard
ASRock 880gm-le
Memory
8GB Corsair Vengeance LP 1600Mhz
Graphics Card(s)
EVGA Geforce GTX 280
Sound Card
Creative
Monitor(s) Displays
Envision 22", Dell 17"
Screen Resolution
1680x1050, 1280x1024
Hard Drives
WDC WD1200BEVS-75LAT0 2.5inch 120GB
WDC WD5000AAKS-00V2B0 3.5inch 500GB
PSU
Cooler Master 750w
Case
Antec
Cooling
Air
Keyboard
MS 1000
Mouse
MS wireless 2000
Internet Speed
15 Mbps down, 4.7 Mbps up
Cool

Once again thanks to all
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitPhenom x4 965 BE8 Gb Kingston hyperxRadeon 6800 HD
OS
Windows 7 Home Premium 64bit
CPU
Phenom x4 965 BE
Memory
8 Gb Kingston hyperx
Graphics Card(s)
Radeon 6800 HD
Sound Card
Onboard
Hello again,

Have not had another blue screen. However we have been experiencing a lot more freezes it seems. When I run perf mon, it says I have no AV, however have a fully updated version of MSE. Also seem to be getting a keyboard driver error, however I redownloaded the newest driver and applied it.

Any help would be once again much appreciated,
Marc
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitPhenom x4 965 BE8 Gb Kingston hyperxRadeon 6800 HD
OS
Windows 7 Home Premium 64bit
CPU
Phenom x4 965 BE
Memory
8 Gb Kingston hyperx
Graphics Card(s)
Radeon 6800 HD
Sound Card
Onboard
Aren't you dead yet? :p :D
 

My Computer My Computer

At a glance

Windows 7 Pro x64 -- PCLinuxOS KDE4 FullMonty...i7-875k @ Turbo - 7,6,5,5 - 3.6ghzCorsair CMD8GX3M4A1600C8 8gbAsus EAH5850 DirectCU/2DIS/1GD5
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Pro x64 -- PCLinuxOS KDE4 FullMonty 2011
CPU
i7-875k @ Turbo - 7,6,5,5 - 3.6ghz
Motherboard
Asus P7P55D-E Deluxe
Memory
Corsair CMD8GX3M4A1600C8 8gb
Graphics Card(s)
Asus EAH5850 DirectCU/2DIS/1GD5
Sound Card
On Board
Monitor(s) Displays
Samsung SyncMaster T220 - Panasonic VT30a 50"
Screen Resolution
1680x1050 -
Hard Drives
Corsair Force 3 SSD 120GB x 2 ::
WD VelociRaptor 150GB WD1500HLFS x 2
PSU
Corsair HX-850 Power Supply
Case
Coolmaster HAF 932
Cooling
Corsair H50
Keyboard
Logitech Wireless MK700
Mouse
Logitech Wireless MX620
Internet Speed
Good enough for now
Other Info
Voip. Insanely cheap phone calls.
fortunately no, but the wife is getting much closer to it LOL
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitPhenom x4 965 BE8 Gb Kingston hyperxRadeon 6800 HD
OS
Windows 7 Home Premium 64bit
CPU
Phenom x4 965 BE
Memory
8 Gb Kingston hyperx
Graphics Card(s)
Radeon 6800 HD
Sound Card
Onboard
You've received a lot of good advice thus far. It might not hurt to do a System File Check. Right-Click on the Command Prompt and run it as Administrator, then type in the following:

sfc /scannow

Note that there is a space after the sfc part. :)
 

My Computer My Computer

At a glance

Main - Windows 7 Pro SP1 64-Bit; 2nd - Window...Main - Core i7 2600K; 2nd - Core i7 920Main - 16GB Corsair Vengeance; 2nd - 12GB Cor...Main - XFX Radeon 6870 1GB; 2nd - XFX Radeon ...
Computer Manufacturer/Model Number
Self
OS
Main - Windows 7 Pro SP1 64-Bit; 2nd - Windows Server 2008 R2
CPU
Main - Core i7 2600K; 2nd - Core i7 920
Motherboard
Main - Asus P8Z68-V Pro/Gen3; 2nd - Gigabyte GA-EX58-UDR3
Memory
Main - 16GB Corsair Vengeance; 2nd - 12GB Corsair Vengeance
Graphics Card(s)
Main - XFX Radeon 6870 1GB; 2nd - XFX Radeon 4870 1GB
Sound Card
Both: Onboard Realtek Azalia
Monitor(s) Displays
Main - Hann 25" + I-INC 25" + Acer 23"; 2nd - Upgrading Soon
Screen Resolution
Main - 1920x1080 (All Three Monitors); 2nd - Upgrading Soon
Hard Drives
Main - (1) Crucial M4 128GB (Boot)
Main - (1) Seagate 2TB 64MB Cache (Data)
Main - (1) Seagate 2TB 64MB Cache (Data Backup)
2nd - (1) Intel X25-M SSD 80GB (Boot)
2nd - (3) Seagate 1TB 32MB Cache (Data Backup)
2nd - (1) Seagate 320GB (Because)
PSU
Main - OCZ 600W Modular; 2nd - OCZ 600W
Case
Main - Thermaltake Element G; 2nd - NZXT something or other
Cooling
Main - Corsair H80; 2nd - Prolimatech Megahalems
Keyboard
Main - Razer Reclusa; 2nd - Old MS Keyboard
Mouse
Main - Logitech MX Revolution; 2nd - Old MS Mouse
Internet Speed
20Mbps Time-Warner Cable
Tried that, after it completed said no integrity violations found.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitPhenom x4 965 BE8 Gb Kingston hyperxRadeon 6800 HD
OS
Windows 7 Home Premium 64bit
CPU
Phenom x4 965 BE
Memory
8 Gb Kingston hyperx
Graphics Card(s)
Radeon 6800 HD
Sound Card
Onboard
Download Windows_NT6_BSOD_v3.03_jcgriff2_ and it can read the BSOD fails, look up the DLL that cause it to help ID what up with your system that what I do. :)
 

My Computer My Computer

At a glance

windows 7 professional x32
OS
windows 7 professional x32
Have been trying to read the info however I seem to be a little undereducated in that dept lol. Today the comp has froze like 5 times, and you guys have been great helping me.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitPhenom x4 965 BE8 Gb Kingston hyperxRadeon 6800 HD
OS
Windows 7 Home Premium 64bit
CPU
Phenom x4 965 BE
Memory
8 Gb Kingston hyperx
Graphics Card(s)
Radeon 6800 HD
Sound Card
Onboard
Hi.

You dont have any minidump crash\bsod files in the new zip.

So i will reply according the old 4-1-12 minidump,if you already done the next steps then just ignore my reply.

Uninstall Mcafee from your system.

Update software\driver for Ideazon ZBoard/Ideazon Fang MM USB HID.

SteelSeries - Downloads.

Update (or uninstall if you dont use it) the Core Temp - CPU temperature monitor.

http://www.alcpu.com/CoreTemp/


Finish and post back.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64bit SP1Intel Core 2 Quad Q66002X2GB DDR2 PC6400 800MHZ DUAL CHANNELXFX RADEON HD 6850 1GB GDDR5
Computer Manufacturer/Model Number
Custom Built by me.
OS
Windows 7 Ultimate 64bit SP1
CPU
Intel Core 2 Quad Q6600
Motherboard
Gigabyte GA-X38-DS4
Memory
2X2GB DDR2 PC6400 800MHZ DUAL CHANNEL
Graphics Card(s)
XFX RADEON HD 6850 1GB GDDR5
Sound Card
2/4/5.1/7.1-channel Realtek High Definition
Monitor(s) Displays
Samsung LE40A656F1 1080p 100Hz LCD HD TV 50,000:1
Screen Resolution
1366x768 in Desktop,1920x1080p in gaming and video
Hard Drives
C:\WD VelociRaptor 150 GB,10,000 RPM
E:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2 F:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2
PSU
THERMALTAKE W0229 TOUGHPOWER XT 750W
Case
A-Case Twin Engine BB
Cooling
3 x thermaltake smart case fan II + 1 arctic cooling fan
Keyboard
Wireless Logitech LX710
Mouse
Logitech Wireless Gaming Mouse G700
Internet Speed
ADSL 12000 plus
Other Info
Mouse Logitech G700,with 13 buttons who needs keyboard in RPG?

D:\Sony high speed sata Dvd Rewriter
Logitech Cordless Rumblepad 2
Oh dang, I thought I had done that correctly again. Mcafee is gone, core temp has been removed as well. I updated the steelseries drivers last night.

Thanks again for all the help guys, and gals.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitPhenom x4 965 BE8 Gb Kingston hyperxRadeon 6800 HD
OS
Windows 7 Home Premium 64bit
CPU
Phenom x4 965 BE
Memory
8 Gb Kingston hyperx
Graphics Card(s)
Radeon 6800 HD
Sound Card
Onboard
I'm not a BSOD dump expert, but a few things I always try in cases like this are:

1) Memtest86.com - Memory Diagnostic (Free is fine.) It runs from a bootable disc and will run forever if you let it. Two or three passes without errors is adequate. (With errors means you've found your problem.)

2) Make sure your Power Supply is up to snuff. You might want to post the rest of your system specs, including brand and model number.

3) An overheating CPU or Video card is another likely culprit. Are you monitoring your temps? You might try Core Temp (or something similar) if you are not.

4) Driver issues are always a possible suspect. Troubleshooting them is pretty much a trial-and-error process.

EDIT: Took me a while to put all that together. I see panais has covered a good bit of it. :)
 

My Computer My Computer

At a glance

Main - Windows 7 Pro SP1 64-Bit; 2nd - Window...Main - Core i7 2600K; 2nd - Core i7 920Main - 16GB Corsair Vengeance; 2nd - 12GB Cor...Main - XFX Radeon 6870 1GB; 2nd - XFX Radeon ...
Computer Manufacturer/Model Number
Self
OS
Main - Windows 7 Pro SP1 64-Bit; 2nd - Windows Server 2008 R2
CPU
Main - Core i7 2600K; 2nd - Core i7 920
Motherboard
Main - Asus P8Z68-V Pro/Gen3; 2nd - Gigabyte GA-EX58-UDR3
Memory
Main - 16GB Corsair Vengeance; 2nd - 12GB Corsair Vengeance
Graphics Card(s)
Main - XFX Radeon 6870 1GB; 2nd - XFX Radeon 4870 1GB
Sound Card
Both: Onboard Realtek Azalia
Monitor(s) Displays
Main - Hann 25" + I-INC 25" + Acer 23"; 2nd - Upgrading Soon
Screen Resolution
Main - 1920x1080 (All Three Monitors); 2nd - Upgrading Soon
Hard Drives
Main - (1) Crucial M4 128GB (Boot)
Main - (1) Seagate 2TB 64MB Cache (Data)
Main - (1) Seagate 2TB 64MB Cache (Data Backup)
2nd - (1) Intel X25-M SSD 80GB (Boot)
2nd - (3) Seagate 1TB 32MB Cache (Data Backup)
2nd - (1) Seagate 320GB (Because)
PSU
Main - OCZ 600W Modular; 2nd - OCZ 600W
Case
Main - Thermaltake Element G; 2nd - NZXT something or other
Cooling
Main - Corsair H80; 2nd - Prolimatech Megahalems
Keyboard
Main - Razer Reclusa; 2nd - Old MS Keyboard
Mouse
Main - Logitech MX Revolution; 2nd - Old MS Mouse
Internet Speed
20Mbps Time-Warner Cable
Ok ran memtest free version 4 pass no errors, I have been monitoring temps, neither vid card or cpu have ever overheated. I have been running driver genius and fully updated the drivers, dunno how well the program does tho. Any other ideas before I try to rip the psu out, would really rather not do that unless absolutely necessary, but will if I need to.


Thanks guys,
Marc
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitPhenom x4 965 BE8 Gb Kingston hyperxRadeon 6800 HD
OS
Windows 7 Home Premium 64bit
CPU
Phenom x4 965 BE
Memory
8 Gb Kingston hyperx
Graphics Card(s)
Radeon 6800 HD
Sound Card
Onboard
One of the fun and wonderful thing about computer problems is trying to figure out whether they are hardware or software related. Since it looks like your main hardware (at least that which can easily be tested, and leaving the PSU as an option to consider later) is all right, let's jump back to the software side of things.

Try running msconfig and disable everything on the "Startup" tab. (You might lose some features of some of your hardware, for instance if you have a fancy-pants keyboard with lots of extra buttons those extra buttons may not work.) This will at least eliminate a few of the "always running" side programs which could be causing a problem.

How often are the freezes occurring at this point? Ironically enough, the ones that are few and far between are harder to track down than the constantly annoying ones. With the latter you can at least tell right away if something you've done has helped.

PS: If your wife comes at you with a meat cleaver, a heavy serving tray works well as a shield. (Don't ask me how I know that.) ;)
 

My Computer My Computer

At a glance

Main - Windows 7 Pro SP1 64-Bit; 2nd - Window...Main - Core i7 2600K; 2nd - Core i7 920Main - 16GB Corsair Vengeance; 2nd - 12GB Cor...Main - XFX Radeon 6870 1GB; 2nd - XFX Radeon ...
Computer Manufacturer/Model Number
Self
OS
Main - Windows 7 Pro SP1 64-Bit; 2nd - Windows Server 2008 R2
CPU
Main - Core i7 2600K; 2nd - Core i7 920
Motherboard
Main - Asus P8Z68-V Pro/Gen3; 2nd - Gigabyte GA-EX58-UDR3
Memory
Main - 16GB Corsair Vengeance; 2nd - 12GB Corsair Vengeance
Graphics Card(s)
Main - XFX Radeon 6870 1GB; 2nd - XFX Radeon 4870 1GB
Sound Card
Both: Onboard Realtek Azalia
Monitor(s) Displays
Main - Hann 25" + I-INC 25" + Acer 23"; 2nd - Upgrading Soon
Screen Resolution
Main - 1920x1080 (All Three Monitors); 2nd - Upgrading Soon
Hard Drives
Main - (1) Crucial M4 128GB (Boot)
Main - (1) Seagate 2TB 64MB Cache (Data)
Main - (1) Seagate 2TB 64MB Cache (Data Backup)
2nd - (1) Intel X25-M SSD 80GB (Boot)
2nd - (3) Seagate 1TB 32MB Cache (Data Backup)
2nd - (1) Seagate 320GB (Because)
PSU
Main - OCZ 600W Modular; 2nd - OCZ 600W
Case
Main - Thermaltake Element G; 2nd - NZXT something or other
Cooling
Main - Corsair H80; 2nd - Prolimatech Megahalems
Keyboard
Main - Razer Reclusa; 2nd - Old MS Keyboard
Mouse
Main - Logitech MX Revolution; 2nd - Old MS Mouse
Internet Speed
20Mbps Time-Warner Cable
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