BSOD Playing League of Legends - Brand New Custom Built PC

C

Chaserjim

New member
Local time
12:19 AM
Messages
12
Hi everyone - I appreciate anyone who can take the time to assist me with a re-occurring problem I am having. While playing League of Legends, I encounter a blue screen. There are other times where I let the PC idle and I come back and its just recovered from a BSOD on its own.

I am crashing at least 2-3 times daily. :mad:

I built this PC on my own , ordered the parts from newegg.com

Attached you will find a zip file of the System Health Rpt and the Windows_NT6_BSOD report.

Any and all help that you can give will be super appreciated. I work in IT so I am fairly competent if there are some high level instructions to follow.

Below is a quick and dirty System Info:

AMD Phenom(tm) X4 965 Prcoessor 3.40 Ghz
8.0 GB (7.75 GB usable) RAM
64 Bit OS Windows 7 Home Premium
1 TB HD
Radeon 6850 HD series
 

My Computer My Computer

At a glance

Windows 7 Home Premium
OS
Windows 7 Home Premium
Hi Chaserjim, and welcome to SF.

Try updating your Realtek network card driver...6/10/2009

**EDIT** This problem can also be stemming from DirectX
 

My Computer My Computer

At a glance

Systems 1 and 2: Windows 7 Enterprise x64, Wi...System 1: i7 [email protected], System 2: AMD FX-41...System 1: 8GB System 2: 8GBSystem 1: ATI FirePro V4800 System 2: Radeon ...
Computer Manufacturer/Model Number
Dell and Custom
OS
Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
CPU
System 1: i7 [email protected], System 2: AMD FX-4100 Zambezi 3.6G
Motherboard
System 1:Dell 06NWYK System 2: ASUS M5A97 AM3+
Memory
System 1: 8GB System 2: 8GB
Graphics Card(s)
System 1: ATI FirePro V4800 System 2: Radeon HD 6850
Sound Card
System 1: onboard System 2: onboard
Monitor(s) Displays
System1: Viewsonic HDMI 24"
Screen Resolution
System 1: 1920x1080 System 2: 1920x1080
Hard Drives
System 1: Mirrored .5B drives System 2: Seagate Barracuda ST1000DM003 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s
Case
System 1: Dell System 2: Cooler Master
Internet Speed
10 MBPS
Hi , thanks for your help!

I have updated the Realtek network driver and am downloading Microsoft DirectX now. I hope this helps!

Please let me know if you are able to decipher anything else from the files that I uploaded!

Jim
 

My Computer My Computer

At a glance

Windows 7 Home Premium
OS
Windows 7 Home Premium
Chaserjim said:
Hi , thanks for your help!

I have updated the Realtek network driver and am downloading Microsoft DirectX now. I hope this helps!

Please let me know if you are able to decipher anything else from the files that I uploaded!

Jim
Click to expand...

After these changes, if you continue to have BSODs, please perform same operation as you did above for file upload.
 

My Computer My Computer

At a glance

Systems 1 and 2: Windows 7 Enterprise x64, Wi...System 1: i7 [email protected], System 2: AMD FX-41...System 1: 8GB System 2: 8GBSystem 1: ATI FirePro V4800 System 2: Radeon ...
Computer Manufacturer/Model Number
Dell and Custom
OS
Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
CPU
System 1: i7 [email protected], System 2: AMD FX-4100 Zambezi 3.6G
Motherboard
System 1:Dell 06NWYK System 2: ASUS M5A97 AM3+
Memory
System 1: 8GB System 2: 8GB
Graphics Card(s)
System 1: ATI FirePro V4800 System 2: Radeon HD 6850
Sound Card
System 1: onboard System 2: onboard
Monitor(s) Displays
System1: Viewsonic HDMI 24"
Screen Resolution
System 1: 1920x1080 System 2: 1920x1080
Hard Drives
System 1: Mirrored .5B drives System 2: Seagate Barracuda ST1000DM003 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s
Case
System 1: Dell System 2: Cooler Master
Internet Speed
10 MBPS
Hi ,

I received another blue screen of death while ingame. I had performed the previous instructions but no success. Attached you will find the crash report :mad::mad::mad::mad:
 

My Computer My Computer

At a glance

Windows 7 Home Premium
OS
Windows 7 Home Premium
Lemur - anything?
 

My Computer My Computer

At a glance

Windows 7 Home Premium
OS
Windows 7 Home Premium
Chaserjim said:
Hi ,

I received another blue screen of death while ingame. I had performed the previous instructions but no success. Attached you will find the crash report :mad::mad::mad::mad:
Click to expand...


Related to Envy24HF.sys Envy24 Family Audio Controller WDM from IC Ensemble, Inc. Yours is from 2007. Needs to be updated or removed.

Also should run the update readiness tool then update to SP-1.

Please run the update readiness tool and then update to SP-1


Ensure you install the correct 64 or 32 bit option for your system)
Download the System Update Readiness Tool (64bit)
Download the System Update Readiness Tool (32bit)

Learn how to install Windows 7 Service Pack 1 (SP1)
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
zigzag3143 said:
Chaserjim said:
Hi ,

I received another blue screen of death while ingame. I had performed the previous instructions but no success. Attached you will find the crash report :mad::mad::mad::mad:
Click to expand...


Related to Envy24HF.sys Envy24 Family Audio Controller WDM from IC Ensemble, Inc. Yours is from 2007. Needs to be updated or removed.

Also should run the update readiness tool then update to SP-1.

Please run the update readiness tool and then update to SP-1


Ensure you install the correct 64 or 32 bit option for your system)
Download the System Update Readiness Tool (64bit)
Download the System Update Readiness Tool (32bit)

Learn how to install Windows 7 Service Pack 1 (SP1)
Click to expand...

Thanks ZigZag. Work got in the way. Darn work!
 

My Computer My Computer

At a glance

Systems 1 and 2: Windows 7 Enterprise x64, Wi...System 1: i7 [email protected], System 2: AMD FX-41...System 1: 8GB System 2: 8GBSystem 1: ATI FirePro V4800 System 2: Radeon ...
Computer Manufacturer/Model Number
Dell and Custom
OS
Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
CPU
System 1: i7 [email protected], System 2: AMD FX-4100 Zambezi 3.6G
Motherboard
System 1:Dell 06NWYK System 2: ASUS M5A97 AM3+
Memory
System 1: 8GB System 2: 8GB
Graphics Card(s)
System 1: ATI FirePro V4800 System 2: Radeon HD 6850
Sound Card
System 1: onboard System 2: onboard
Monitor(s) Displays
System1: Viewsonic HDMI 24"
Screen Resolution
System 1: 1920x1080 System 2: 1920x1080
Hard Drives
System 1: Mirrored .5B drives System 2: Seagate Barracuda ST1000DM003 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s
Case
System 1: Dell System 2: Cooler Master
Internet Speed
10 MBPS
I have sinced performed the instructions ZigZag has instructed me. I have removed the Envy Audio drivers and the sound car ( wasnt using it since i have a usb headset). Installed SP1 ... I will post crash reports if I have any new ones!

Thanks much guys!
 

My Computer My Computer

At a glance

Windows 7 Home Premium
OS
Windows 7 Home Premium
:cry::cry::cry::cry::cry:

Well , I was able to use the computer for about 3 hours before another BSOD. Please let me know what this report says and what I should do in order to correct it.

Thanks again to ZigZag and Lemur for all your efforts.

Attached is the new BSOD report.

Please let me know the next steps!

Jim
 

My Computer My Computer

At a glance

Windows 7 Home Premium
OS
Windows 7 Home Premium
What about possible problems with the hardware that I have .. are these reports that im uploading specifying anything regarding the hardware / failures?
 

My Computer My Computer

At a glance

Windows 7 Home Premium
OS
Windows 7 Home Premium
Hi - please see last upload at bottom of page 1.

If anyone can help, I would greatly appreciate it.
 

My Computer My Computer

At a glance

Windows 7 Home Premium
OS
Windows 7 Home Premium
Chaserjim said:
:cry::cry::cry::cry::cry:

Well , I was able to use the computer for about 3 hours before another BSOD. Please let me know what this report says and what I should do in order to correct it.

Thanks again to ZigZag and Lemur for all your efforts.

Attached is the new BSOD report.

Please let me know the next steps!

Jim
Click to expand...

The most recent is caused by memory corruption (probably from audiodg)


These crashes were caused by memory corruption (probably a driver). Please run these two tests to verify your memory and find which driver is causing the problem.

If you are overclocking anything reset to default before running these tests.
In other words STOP!!!


1-Memtest.
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.
Click to expand...
http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html



2-Driver verifier

Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Click to expand...
http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html


Further Reading
Using Driver Verifier to identify issues with Windows drivers for advanced users
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Currently I am booting to Memtest86 V4.20

I have 2 x 4gb DDr3 sticks.

The sticks were in slots 1 and 3. I have removed the stick from slot 3 and am testing stick 1 in slot 1.

Stick 1 passed in slot 1. Moving Stick 1 to Slot 3 and running.

My next test will be stick 2 in slot 1 and then to slot 3. That should cover all the memory concerns. I will post if I receive any memory errors during this test.



****** I ran MemTest on the 2 sticks , rotating in each slot. Both sticks came back without any errors detected. Pass rate 100%.

******
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Home Premium
OS
Windows 7 Home Premium
Chaserjim said:
Currently I am booting to Memtest86 V4.20

I have 2 x 4gb DDr3 sticks.

The sticks were in slots 1 and 3. I have removed the stick from slot 3 and am testing stick 1 in slot 1.

Stick 1 passed in slot 1. Moving Stick 1 to Slot 3 and running.

My next test will be stick 2 in slot 1 and then to slot 3. That should cover all the memory concerns. I will post if I receive any memory errors during this test.



****** I ran MemTest on the 2 sticks , rotating in each slot. Both sticks came back without any errors detected. Pass rate 100%.

******
Click to expand...


Good next verifier.
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Ok, it took 5 hours to happen , but I did get a BSOD while verifier was running in the background.

Attached is the BSOD jcgriff - please let me know what to do next! I am constantly refreshing this page..

I tried to perform "verfied /query" from a command prompt, this command opened another command prompt but the characters scrolled past and the prompt closed before I could decipher anything.

Please let me know if I am missing anything ..

I am disabling the verifier and rebooting.
 

My Computer My Computer

At a glance

Windows 7 Home Premium
OS
Windows 7 Home Premium
bump
 

My Computer My Computer

At a glance

Windows 7 Home Premium
OS
Windows 7 Home Premium
Chaserjim said:
Ok, it took 5 hours to happen , but I did get a BSOD while verifier was running in the background.

Attached is the BSOD jcgriff - please let me know what to do next! I am constantly refreshing this page..

I tried to perform "verfied /query" from a command prompt, this command opened another command prompt but the characters scrolled past and the prompt closed before I could decipher anything.

Please let me know if I am missing anything ..

I am disabling the verifier and rebooting.
Click to expand...

Three hours and you are bumpng? Normal turn around is more than 12 hours

The most recent is driver verified and related to audiodg.sys

It is part of your audio driver and is a known cause of crashing. There are several fixes and all you need to do is google audiodg.sys BSOD.

 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Attached is my most recent BSOD - a little background. Since the last post, I decided to reformat my HD and install windows fresh with SP1 and all driver updates.

I hadnt had a blue screen since - until today, again while in League of Legends.

Attached are the finding and I have also included a diaxdg report. Do you think my grfx card might be the problem?
 

My Computer My Computer

At a glance

Windows 7 Home Premium
OS
Windows 7 Home Premium
You must log in or register to reply here.

Similar threads

Solved BSOD on League of Legends
Replies
0
Views
8K
will00631
W
I've built a new PC, can you please help me install Windows 7 on it?
Replies
6
Views
2K
speedwagon
speedwagon
STOP 0x00000F4 when playing League of Legends
Replies
2
Views
975
axe0
A
Solved BSOD Stop 0x000001e while gaming
Replies
1
Views
875
Paul Black
Paul Black
BSOD or simply locks pc up after playing variety of games
Replies
6
Views
818
philc43
P
Back
Top