Solved Kernel Power ID 41, (0x8000000000000002) BSOD when gaming.

wicecrew · Feb 2, 2012

I have had problems with my home-built computer for a while now. I've done a lot of new purchases in the belief that the problem would be solved if I made the changes. What I have replaced are:
* Graphics card (ATI Radeon HD 5770 1GB to 2GB Sapphire 6970)
* Hard drive (from 3.5 Sata WD Caviar Green 1TB of SSD Kingston HyperX 120GB
* Sound card (from the integrated sound card on my motherboard to 7.1 Sweex PCI soundcard
I've also changed the fans in the chassis and replaced thermal compound to the processor.

Despite this, I've got the same error as soon as I play a bit more demanding games such as Crysis 2, Battlefield 3, but even Age of Empires 3 has done so that the computer shuts down.
What is happening is that the screen goes black but the sound is still there and the fans in the computer kicks off at top speed.
The logbook is the only thing that stands Kernel Power Event ID 41st
The only thing I can do is to hard reboot the computer.

I ran memtest for 48 hours without errors. All my computer specs is in my profile.
I hope some friendly soul can help me.

Code:

Loggnamn:      System
Källa:         Microsoft-Windows-Kernel-Power
Datum:         2012-01-30 19:27:48
Händelse-ID:   41
Aktivitetskategori:(63)
Nivå:          Kritisk
Nyckelord:     (2)
Användare:     SYSTEM
Dator:         Henkes-dator
Beskrivning:
Datorn har startats om utan att ha stängts av ordentligt först. Det här felet kan orsakas om datorn har slutat svara, om den har crashat eller om strömförsörjningen oväntat bryts.
Händelsens XML-data:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
    <EventID>41</EventID>
    <Version>2</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000002</Keywords>
    <TimeCreated SystemTime="2012-01-30T18:27:48.554408800Z" />
    <EventRecordID>8907</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>Henkes-dator</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="BugcheckCode">0</Data>
    <Data Name="BugcheckParameter1">0x0</Data>
    <Data Name="BugcheckParameter2">0x0</Data>
    <Data Name="BugcheckParameter3">0x0</Data>
    <Data Name="BugcheckParameter4">0x0</Data>
    <Data Name="SleepInProgress">true</Data>
    <Data Name="PowerButtonTimestamp">129724216192395093</Data>
  </EventData>
</Event>

View attachment 196375

mgorman87 · Feb 2, 2012

Have you tried a new PSU?

Noticing some driver errors. Please run a disk check and hard drive can on all your drives

http://www.sevenforums.com/tutorials/433-disk-check.html
Hard drive scan usings SeaTools - SeaTools for Windows | Seagate - Both long and short tests

Code:

2011-10-17 14:12:30    C:\Windows\system32\DRIVERS\dtsoftbus01.sys

Remove Daemon Tools. This driver has caused problems in the past

Code:

2006-09-05 09:10:02    \??\C:\Windows\GVTDrv64.sys

Remove Gigabyte EasyTune. Known issues with Win 7

wicecrew · Feb 3, 2012

Oh, yeah, I forgot to write that I changed my PSU. It was the first thing I tested with.
Changed from AXP 630 W to Fractal Design 1000W.

Uninstalled both easy tune and deamon tools.
Unable to run Seagate's troubleshooting. Did the following:
View attachment 196419
Run a disk scan during the day on WD Black 1TB, it takes a little while. I report back during the day when it is completed.
No errors were found in all cases the SSD hard drive.

I am cruelly grateful for the help.

wicecrew · Feb 19, 2012

Hello again, sorry for the wait with an answer. No difference in computer performance, the computer will still be black sometimes when I play and the fans go into high gear. I have made new bugs, and even uninstalled and unplugged most USB connected components.
This is very upsetting. Please can someone help!

mgorman87 · Feb 19, 2012

Run a stress test on your CPU

Prime95 - Run all three tests for 3-4 hours each or until fail - http://www.sevenforums.com/tutorials/100352-hardware-stress-test-prime95.html

wicecrew · Feb 20, 2012

Ok, I have done all the tests during last night and today. All tested lasted 6 hours each, without errors. The computer has closed down at one time today in the same way as the other times. Observe that the computer doesn´t get BSOD, the screen shuts down and the fans runs on high speed and the sound of the computer still runs in the backround.
In the logbook it is only written "kennel power ID 41".

wicecrew · Feb 24, 2012

Have downgraded my bios version from an beta bios to a stable version. Il report back whit the results in a few days

wicecrew · Feb 26, 2012

Its just shutted down again

so a stable bios version didn't help. Any ideas? Can it be an DOA graphic card? A good program to stress test the gpu and graphic memory?
Please help!

wicecrew · Feb 27, 2012

Just runed Furmark GPU stress test and VMT (Video memory stress test) without errors. So I doesnt think the graphic card is the problem. I will now test the RAM memory one by one. But im not shure if this is supported by my mainboard its a triplple channel slots. So can I run only one Ram Memory at the time ?

writhziden · Feb 27, 2012

You should be able to run one module at a time. You just will not get the same performance. Do you mind uploading your latest crash reports for us to take a look?

wicecrew · Feb 28, 2012

Thanks, here it is!
I will take a look at the ram one bu one after work today.

View attachment 200685

View attachment 200686

writhziden · Feb 28, 2012

Do you have another monitor that you can test on? If not, can you borrow one from someone and test that way or maybe use a television screen?

Also, my friend JMH has some useful links for these problems, though you have probably already tried all the steps involved. You can find the links at post #14 of Aero randomly crashing.

wicecrew · Feb 28, 2012

Shure I can test that, but I dont think the screen is the problem. Because when im in an online game my user dropps out from the game at the same time as the screen goes black but i can still hear the sound. My computer does not communicate with the network after it crashes and my keyboard and mouse are not responding as it crashes. Hope you understand what I mean.
I will test that anyway just to be clear.

Ok thanks for the links but its none of them that solve my issue becuse my computer works perfectly all the time untill I start to play any game for about 30-60 min. Its not always it crashes when I play either.

wicecrew · Mar 2, 2012

Ok, tested with my LG TV through HDMI connection. No differens. Any ideas?

writhziden · Mar 2, 2012

What were the results of running one RAM at a time?

I also note that your motherboard has a BIOS update; have you tried the new BIOS version?

wicecrew · Mar 2, 2012

writhziden said:
What were the results of running one RAM at a time?

I also note that your motherboard has a BIOS update; have you tried the new BIOS version?

*Oh, havnt got the time to check that. Will do. Thanks for the reminder.

*Do you mean any of this? =View attachment 201035

Have already tested both but they are both Beta versions so it feels better to go on the Stable.

writhziden · Mar 2, 2012

Oh, sorry, I was looking at rev. 2.0 not 1.0; my mistake. I assume then that you have re-flashed to the most stable/non-beta recent version of the BIOS?

wicecrew · Mar 2, 2012

Its ok

Yes I have
Il will reply back when I have tested the ram, one.by one

wicecrew · Jun 8, 2012

Im sorry that i havnt answer you back. However I have tried Ram memo one bye one, get crashes with all of them. So I decided to buy a new motherboard and at the same time new ram.
*Asus sabertooth X58
*Kingston HyperX 3*4GB 1600 Mhz

With a new mobo I also reinstall Win 7 to get rid of all the old drivers.
Now 1 week after I did all this, another BSOD. The reason "Kernel power ID 41".
So after I did all this its just the CPU that not have been switched out.
Could it be the CPU or what do you guys think.

writhziden · Jun 8, 2012

Please upload your crash reports so we can determine the cause through an in-depth analysis.

http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

Solved Kernel Power ID 41, (0x8000000000000002) BSOD when gaming.

New member

My Computer My Computer

At a glance

BSOD Squad

My Computer My Computer

At a glance

New member

My Computer My Computer

At a glance

New member

My Computer My Computer

At a glance

BSOD Squad

My Computer My Computer

At a glance

New member

My Computer My Computer

At a glance

New member

My Computer My Computer

At a glance

New member

My Computer My Computer

At a glance

New member

My Computer My Computer

At a glance

Closed by request.

My Computer My Computer

At a glance

New member

My Computer My Computer

At a glance

Closed by request.

My Computer My Computer

At a glance

New member

My Computer My Computer

At a glance

New member

My Computer My Computer

At a glance

Closed by request.

My Computer My Computer

At a glance

New member

My Computer My Computer

At a glance

Closed by request.

My Computer My Computer

At a glance

New member

My Computer My Computer

At a glance

New member

My Computer My Computer

At a glance

Closed by request.

My Computer My Computer

At a glance

Similar threads

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer