My PC has slowed to a crawl. Performance monitor says CPU is constantly 50-60% busy with nothing happening on the screen. System Health Report says A device is disabled preventing it from working properly.Details:The device, Officejet 4500 G510n-z, is disabled. If this device is no longer used it may be intentionally disabled. The Plug and Play ID for this device is ROOT\MULTIFUNCTION\000
Yet Device Manager says device is working properly.
When I Googled the problem, many sites suggest that malware is to blame. I have had McAfee Security Suite running all the time and McAfee system scans say no problems exist. Can someone suggest a course of action?
Yet Device Manager says device is working properly.
When I Googled the problem, many sites suggest that malware is to blame. I have had McAfee Security Suite running all the time and McAfee system scans say no problems exist. Can someone suggest a course of action?
My Computer
At a glance
Windows 7 Home Premium 64 bitIntel Core i5, M460 @2.53 ghz6gbIntel HD Graphics
- Computer Manufacturer/Model Number
- HP Pavilion dv6 notebook
- OS
- Windows 7 Home Premium 64 bit
- CPU
- Intel Core i5, M460 @2.53 ghz
- Motherboard
- HP
- Memory
- 6gb
- Graphics Card(s)
- Intel HD Graphics
- Sound Card
- Intel Display Audio
- Monitor(s) Displays
- Generic PnP
- Hard Drives
- Hitachi