Error code 0x8000ffff in system restore

Coolaidd

Coolaidd

New member
Local time
5:22 PM
Messages
64
Computer was running fine until I used a safe mode windows firewall sweeper in order to get rid of this nasty Trojan horse.
The program ran fine and it delete just the Trojan horse "no other program or files were removed"
I've tried several times to system restore but still the same error message.

Is it possible it did something to my registry and can clear CMOS work to fix it? I cannot get past the system restore screen and the bios screen can also get command prompt.

If there is nothin that I can do to solve the problem would erasing everything and starting out fresh fix it?

Please help.
 

My Computer My Computer

At a glance

Windows 7 home premium 64bitcore i7 2600K4 GB corsair vengence8600 GT "upgrading"
Computer Manufacturer/Model Number
none
OS
Windows 7 home premium 64bit
CPU
core i7 2600K
Motherboard
asrock extreme 4 P67
Memory
4 GB corsair vengence
Graphics Card(s)
8600 GT "upgrading"
Sound Card
motherboard
Hard Drives
1 TB
Case
antec
Cooling
Air
If you tried to do the restore in the normal OS configuration, try going back into Safe Mode to do it.
 

My Computer My Computer

At a glance

Originally Win 7 Hm Prem x64 Ver 6.1.7600 Bui...Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logic...6GB of 1,333MHz DDR3 SDRAM32MB Intel Graphics Media Accelerator HD IGChip
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway DX4831-01e (Mid-Tower Desktop)
OS
Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
CPU
Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logical Processors
Motherboard
Gateway H57M01 133 megahertz
Memory
6GB of 1,333MHz DDR3 SDRAM
Graphics Card(s)
32MB Intel Graphics Media Accelerator HD IGChip
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Gateway HX2000 20inch TFT active matrix TN
Screen Resolution
1600 x 900 x 59 hertz
Hard Drives
WDC WD10EADS-00M2B0 [HDD] (1000.20 GB) -- drive 0,
HL-DT-ST DVDRAM GH41N [CD-ROM dr]
Four card readers, and Four USB 2.0
PSU
300watts.
Case
Mid-Tower Desktop
Cooling
Stock from Gateway
Keyboard
Natural Ergonomic Keyboard 4000, see Other Info
Mouse
Orig. Gateway wore out now using Insignia USB wired optical
Internet Speed
Vz FIOS 10ms png 57.64Mbps down 65.53Mbps up Speedtest.org
Antivirus
Zamana Anti-logger with Anti-malware, MSE, Windows Firewall,
Browser
IE11.0.9600.19399-Upd ver11.0.135, Firefox 68.0.1 x64
Other Info
System Specs by Belarc.

BIOS: American Megatrends Inc. P01-A0 11/17/2009

Replaced the MS 'Natural' Standard PS/2 Enhanced 101-102 Keyboard with a new Natural Ergonomic Keyboard 4000 on August 1st 2014.

Canon Pixma MG3222 Printer.

Updated to IE11 on 12102015 | Fios Quantum Router g1100

Additional AV: SpywareBlaster, manual Mbam, SAS
How would I get it back into safe mode?

I have a asrock motherboard and the asrock program is my bios...
 

My Computer My Computer

At a glance

Windows 7 home premium 64bitcore i7 2600K4 GB corsair vengence8600 GT "upgrading"
Computer Manufacturer/Model Number
none
OS
Windows 7 home premium 64bit
CPU
core i7 2600K
Motherboard
asrock extreme 4 P67
Memory
4 GB corsair vengence
Graphics Card(s)
8600 GT "upgrading"
Sound Card
motherboard
Hard Drives
1 TB
Case
antec
Cooling
Air

My Computer My Computer

At a glance

Originally Win 7 Hm Prem x64 Ver 6.1.7600 Bui...Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logic...6GB of 1,333MHz DDR3 SDRAM32MB Intel Graphics Media Accelerator HD IGChip
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway DX4831-01e (Mid-Tower Desktop)
OS
Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
CPU
Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logical Processors
Motherboard
Gateway H57M01 133 megahertz
Memory
6GB of 1,333MHz DDR3 SDRAM
Graphics Card(s)
32MB Intel Graphics Media Accelerator HD IGChip
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Gateway HX2000 20inch TFT active matrix TN
Screen Resolution
1600 x 900 x 59 hertz
Hard Drives
WDC WD10EADS-00M2B0 [HDD] (1000.20 GB) -- drive 0,
HL-DT-ST DVDRAM GH41N [CD-ROM dr]
Four card readers, and Four USB 2.0
PSU
300watts.
Case
Mid-Tower Desktop
Cooling
Stock from Gateway
Keyboard
Natural Ergonomic Keyboard 4000, see Other Info
Mouse
Orig. Gateway wore out now using Insignia USB wired optical
Internet Speed
Vz FIOS 10ms png 57.64Mbps down 65.53Mbps up Speedtest.org
Antivirus
Zamana Anti-logger with Anti-malware, MSE, Windows Firewall,
Browser
IE11.0.9600.19399-Upd ver11.0.135, Firefox 68.0.1 x64
Other Info
System Specs by Belarc.

BIOS: American Megatrends Inc. P01-A0 11/17/2009

Replaced the MS 'Natural' Standard PS/2 Enhanced 101-102 Keyboard with a new Natural Ergonomic Keyboard 4000 on August 1st 2014.

Canon Pixma MG3222 Printer.

Updated to IE11 on 12102015 | Fios Quantum Router g1100

Additional AV: SpywareBlaster, manual Mbam, SAS
Ok I got it into safe mode I'll let you know what system restore does thank you for the help so far :)
 

My Computer My Computer

At a glance

Windows 7 home premium 64bitcore i7 2600K4 GB corsair vengence8600 GT "upgrading"
Computer Manufacturer/Model Number
none
OS
Windows 7 home premium 64bit
CPU
core i7 2600K
Motherboard
asrock extreme 4 P67
Memory
4 GB corsair vengence
Graphics Card(s)
8600 GT "upgrading"
Sound Card
motherboard
Hard Drives
1 TB
Case
antec
Cooling
Air
Isn't that what you were trying to do originally?
I've tried several times to system restore but still the same error message.
Click to expand...
 

My Computer My Computer

At a glance

Originally Win 7 Hm Prem x64 Ver 6.1.7600 Bui...Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logic...6GB of 1,333MHz DDR3 SDRAM32MB Intel Graphics Media Accelerator HD IGChip
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway DX4831-01e (Mid-Tower Desktop)
OS
Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
CPU
Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logical Processors
Motherboard
Gateway H57M01 133 megahertz
Memory
6GB of 1,333MHz DDR3 SDRAM
Graphics Card(s)
32MB Intel Graphics Media Accelerator HD IGChip
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Gateway HX2000 20inch TFT active matrix TN
Screen Resolution
1600 x 900 x 59 hertz
Hard Drives
WDC WD10EADS-00M2B0 [HDD] (1000.20 GB) -- drive 0,
HL-DT-ST DVDRAM GH41N [CD-ROM dr]
Four card readers, and Four USB 2.0
PSU
300watts.
Case
Mid-Tower Desktop
Cooling
Stock from Gateway
Keyboard
Natural Ergonomic Keyboard 4000, see Other Info
Mouse
Orig. Gateway wore out now using Insignia USB wired optical
Internet Speed
Vz FIOS 10ms png 57.64Mbps down 65.53Mbps up Speedtest.org
Antivirus
Zamana Anti-logger with Anti-malware, MSE, Windows Firewall,
Browser
IE11.0.9600.19399-Upd ver11.0.135, Firefox 68.0.1 x64
Other Info
System Specs by Belarc.

BIOS: American Megatrends Inc. P01-A0 11/17/2009

Replaced the MS 'Natural' Standard PS/2 Enhanced 101-102 Keyboard with a new Natural Ergonomic Keyboard 4000 on August 1st 2014.

Canon Pixma MG3222 Printer.

Updated to IE11 on 12102015 | Fios Quantum Router g1100

Additional AV: SpywareBlaster, manual Mbam, SAS
Yea sorry I didn't know if there was something else I had to do before hand lol it's doing the system restore right now but I won't know if it actually worked until its finished :/ or if I'll get that dirty error message
 

My Computer My Computer

At a glance

Windows 7 home premium 64bitcore i7 2600K4 GB corsair vengence8600 GT "upgrading"
Computer Manufacturer/Model Number
none
OS
Windows 7 home premium 64bit
CPU
core i7 2600K
Motherboard
asrock extreme 4 P67
Memory
4 GB corsair vengence
Graphics Card(s)
8600 GT "upgrading"
Sound Card
motherboard
Hard Drives
1 TB
Case
antec
Cooling
Air
Shouldn't take long, I'll be here.
 

My Computer My Computer

At a glance

Originally Win 7 Hm Prem x64 Ver 6.1.7600 Bui...Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logic...6GB of 1,333MHz DDR3 SDRAM32MB Intel Graphics Media Accelerator HD IGChip
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway DX4831-01e (Mid-Tower Desktop)
OS
Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
CPU
Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logical Processors
Motherboard
Gateway H57M01 133 megahertz
Memory
6GB of 1,333MHz DDR3 SDRAM
Graphics Card(s)
32MB Intel Graphics Media Accelerator HD IGChip
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Gateway HX2000 20inch TFT active matrix TN
Screen Resolution
1600 x 900 x 59 hertz
Hard Drives
WDC WD10EADS-00M2B0 [HDD] (1000.20 GB) -- drive 0,
HL-DT-ST DVDRAM GH41N [CD-ROM dr]
Four card readers, and Four USB 2.0
PSU
300watts.
Case
Mid-Tower Desktop
Cooling
Stock from Gateway
Keyboard
Natural Ergonomic Keyboard 4000, see Other Info
Mouse
Orig. Gateway wore out now using Insignia USB wired optical
Internet Speed
Vz FIOS 10ms png 57.64Mbps down 65.53Mbps up Speedtest.org
Antivirus
Zamana Anti-logger with Anti-malware, MSE, Windows Firewall,
Browser
IE11.0.9600.19399-Upd ver11.0.135, Firefox 68.0.1 x64
Other Info
System Specs by Belarc.

BIOS: American Megatrends Inc. P01-A0 11/17/2009

Replaced the MS 'Natural' Standard PS/2 Enhanced 101-102 Keyboard with a new Natural Ergonomic Keyboard 4000 on August 1st 2014.

Canon Pixma MG3222 Printer.

Updated to IE11 on 12102015 | Fios Quantum Router g1100

Additional AV: SpywareBlaster, manual Mbam, SAS
Same error message... :/ should I try another restore point?
 

My Computer My Computer

At a glance

Windows 7 home premium 64bitcore i7 2600K4 GB corsair vengence8600 GT "upgrading"
Computer Manufacturer/Model Number
none
OS
Windows 7 home premium 64bit
CPU
core i7 2600K
Motherboard
asrock extreme 4 P67
Memory
4 GB corsair vengence
Graphics Card(s)
8600 GT "upgrading"
Sound Card
motherboard
Hard Drives
1 TB
Case
antec
Cooling
Air
Wouldn't hurt, try going back further.
 

My Computer My Computer

At a glance

Originally Win 7 Hm Prem x64 Ver 6.1.7600 Bui...Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logic...6GB of 1,333MHz DDR3 SDRAM32MB Intel Graphics Media Accelerator HD IGChip
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway DX4831-01e (Mid-Tower Desktop)
OS
Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
CPU
Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logical Processors
Motherboard
Gateway H57M01 133 megahertz
Memory
6GB of 1,333MHz DDR3 SDRAM
Graphics Card(s)
32MB Intel Graphics Media Accelerator HD IGChip
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Gateway HX2000 20inch TFT active matrix TN
Screen Resolution
1600 x 900 x 59 hertz
Hard Drives
WDC WD10EADS-00M2B0 [HDD] (1000.20 GB) -- drive 0,
HL-DT-ST DVDRAM GH41N [CD-ROM dr]
Four card readers, and Four USB 2.0
PSU
300watts.
Case
Mid-Tower Desktop
Cooling
Stock from Gateway
Keyboard
Natural Ergonomic Keyboard 4000, see Other Info
Mouse
Orig. Gateway wore out now using Insignia USB wired optical
Internet Speed
Vz FIOS 10ms png 57.64Mbps down 65.53Mbps up Speedtest.org
Antivirus
Zamana Anti-logger with Anti-malware, MSE, Windows Firewall,
Browser
IE11.0.9600.19399-Upd ver11.0.135, Firefox 68.0.1 x64
Other Info
System Specs by Belarc.

BIOS: American Megatrends Inc. P01-A0 11/17/2009

Replaced the MS 'Natural' Standard PS/2 Enhanced 101-102 Keyboard with a new Natural Ergonomic Keyboard 4000 on August 1st 2014.

Canon Pixma MG3222 Printer.

Updated to IE11 on 12102015 | Fios Quantum Router g1100

Additional AV: SpywareBlaster, manual Mbam, SAS
Alright I'm trying two days ago, it's strange I had one from a month ago but it doesn't show up on there
 

My Computer My Computer

At a glance

Windows 7 home premium 64bitcore i7 2600K4 GB corsair vengence8600 GT "upgrading"
Computer Manufacturer/Model Number
none
OS
Windows 7 home premium 64bit
CPU
core i7 2600K
Motherboard
asrock extreme 4 P67
Memory
4 GB corsair vengence
Graphics Card(s)
8600 GT "upgrading"
Sound Card
motherboard
Hard Drives
1 TB
Case
antec
Cooling
Air
Since you were dealing with a Trojan it's possible your computer is still infected or the Trojan messed up some system files. I'd try using some other free antimalware scans just to verify that all remnants of the Trojan are gone. All of these suggested products have free versions:

Malwarebytes : Free anti-malware, anti-virus and spyware removal download

Hitman Pro 3 - SurfRight

Comodo Cleaning Essentials

SUPERAntiSpyware.com | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!

Remember to update the database and select the full scan option. Full scan will take a lot longer (perhaps over an hour) but does a deeper scan. If the scans come back clean you could also run a system file checker scan from an elevated command prompt (option two.) If this scan detects any probelms, run the scan 3 times rebooting in between each scan.

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
 

My Computer My Computer

At a glance

Win 7 Pro 64-bitIntel i5 2.4 Ghz8GB DDR3Intel HD 3000
Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio VPCEB47GM Laptop
OS
Win 7 Pro 64-bit
CPU
Intel i5 2.4 Ghz
Memory
8GB DDR3
Graphics Card(s)
Intel HD 3000
Sound Card
IDT High Definition
Monitor(s) Displays
15.6 WGXA Anti-Glare LED
Screen Resolution
1280x800
Hard Drives
640Gb 7200rpm
Antivirus
MSE
Browser
Opera (primary) with IE9 backup
I have malwarebytes on there but I'm unable to even get to the windows screen:/ can get past it even through safe mode:(
 

My Computer My Computer

At a glance

Windows 7 home premium 64bitcore i7 2600K4 GB corsair vengence8600 GT "upgrading"
Computer Manufacturer/Model Number
none
OS
Windows 7 home premium 64bit
CPU
core i7 2600K
Motherboard
asrock extreme 4 P67
Memory
4 GB corsair vengence
Graphics Card(s)
8600 GT "upgrading"
Sound Card
motherboard
Hard Drives
1 TB
Case
antec
Cooling
Air
Ignore that last reply im reading about how to do it lol didn't see the link at the bottom
 

My Computer My Computer

At a glance

Windows 7 home premium 64bitcore i7 2600K4 GB corsair vengence8600 GT "upgrading"
Computer Manufacturer/Model Number
none
OS
Windows 7 home premium 64bit
CPU
core i7 2600K
Motherboard
asrock extreme 4 P67
Memory
4 GB corsair vengence
Graphics Card(s)
8600 GT "upgrading"
Sound Card
motherboard
Hard Drives
1 TB
Case
antec
Cooling
Air
Well I did the sfc /scannow and it gives me the message that a repair is already in order.
So I tried it on the cd and ran the sfc /scannow offbootdir=d:\ / etc and I got the that nothing was wrong.
I did run it 5 times and did a restart and tried again and same thing.. Still not able to boot up...
 

My Computer My Computer

At a glance

Windows 7 home premium 64bitcore i7 2600K4 GB corsair vengence8600 GT "upgrading"
Computer Manufacturer/Model Number
none
OS
Windows 7 home premium 64bit
CPU
core i7 2600K
Motherboard
asrock extreme 4 P67
Memory
4 GB corsair vengence
Graphics Card(s)
8600 GT "upgrading"
Sound Card
motherboard
Hard Drives
1 TB
Case
antec
Cooling
Air

My Computer My Computer

At a glance

Win 7 Pro 64-bitIntel i5 2.4 Ghz8GB DDR3Intel HD 3000
Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio VPCEB47GM Laptop
OS
Win 7 Pro 64-bit
CPU
Intel i5 2.4 Ghz
Memory
8GB DDR3
Graphics Card(s)
Intel HD 3000
Sound Card
IDT High Definition
Monitor(s) Displays
15.6 WGXA Anti-Glare LED
Screen Resolution
1280x800
Hard Drives
640Gb 7200rpm
Antivirus
MSE
Browser
Opera (primary) with IE9 backup
I run it and it gives me a message says "startup repair cannot repair this computer automatically"

I went through the "diagnosis and repair details" and all the tests were completed successfully.... Zero errors...
:/
 

My Computer My Computer

At a glance

Windows 7 home premium 64bitcore i7 2600K4 GB corsair vengence8600 GT "upgrading"
Computer Manufacturer/Model Number
none
OS
Windows 7 home premium 64bit
CPU
core i7 2600K
Motherboard
asrock extreme 4 P67
Memory
4 GB corsair vengence
Graphics Card(s)
8600 GT "upgrading"
Sound Card
motherboard
Hard Drives
1 TB
Case
antec
Cooling
Air
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