Cannot Remove Microsoft Office 2010 Click to Run

HaggyT

New member
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Dear All,


I recently got a laptop with a Starter version of Microsoft Office 2010 installed on it. As this Starter version does not give full use of the features within Excel, I wanted to install my Home and Student Office 2007.

I installed Office 2007 alongside the Starter 2010, however this caused quite a few problems with File associations so I decided to uninstall Office 2010, unfortunately this meant that Office 2007 also did not work as I believe I hadn't installed and uninstalled things in the right order.

I therefore did a system restore to when Office Starter 2010 was on the laptop without 2007. I uninstalled both the Office Starter 2010 file and the Office 2010 file from the Program files. I tried to also uninstall the Office 2010 Click to Run file, however this would not uninstall. It just comes up with an error message "this action cannot be completed. try action again. if problem continues, contact microsoft product support".

I have now installed Home and Student Office 2007 and it seems to be working, despite the Office 2010 Click to Run file still being on the computer.

What I would like help with is the following: should this be okay now? Is it okay to leave the Click to Run file and the associated Q drive there and be running Office 2007? Or do I need to make sure I eradicate the Click to Run altogether? If so, how?!

Grateful for any help you can give!
 

My Computer

OS
Windows 7

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Packard Bell
OS
Windows 7 Home Premium 64bit
CPU
Intel(R) Core(TM) i3-2120 CPU @ 3.30GHz
Motherboard
Packard Bell IPISB-AG
Memory
3.00 GB
Graphics Card(s)
(1) Intel(R) HD Graphics (2) VNC Mirror Driver
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
AIO LCD
Screen Resolution
1920 x 1080
Hard Drives
WDC WD10EADX-22TDHB0 ATA Device
Fixed hard disk media
4 partitions
931.51 GB
Keyboard
Wireless
Mouse
Wireless
Antivirus
Microsoft Security Essentials
Browser
IE; Firefox
Other Info
Also:
Samsung N220 Plus Netbook - Windows 7 Home
HP laptop
iPad 5
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