c0000005 Appcrash ntdll.dll

U

UberB

New member
Local time
2:56 PM
Messages
23
This application has crashed on me multiple times. Here are two sources within 10 minutes of each other.
Code: 
Source
VS竞技游戏平台

Summary
Stopped working

Date
‎3/‎5/‎2012 04:26 PM

Status
Report sent

Description
Faulting Application Path:	C:\Program Files\VS竞技游戏平台\VSClient.exe

Problem signature
Problem Event Name:	APPCRASH
Application Name:	VSClient.exe
Application Version:	3.4.2.228
Application Timestamp:	4f4f2e0f
Fault Module Name:	ntdll.dll
Fault Module Version:	6.1.7601.17725
Fault Module Timestamp:	4ec49b60
Exception Code:	c0000005
Exception Offset:	00055c52
OS Version:	6.1.7601.2.1.0.256.1
Locale ID:	1033
Additional Information 1:	b5a2
Additional Information 2:	b5a20ba8f6086202dd10ce927518fcf9
Additional Information 3:	0970
Additional Information 4:	09702657866d10a33ec9d6bd47e4b090

Extra information about the problem
Bucket ID:	2863449986
Code: 
Source
VS竞技游戏平台

Summary
Stopped working

Date
‎3/‎5/‎2012 04:38 PM

Status
Report sent

Description
Faulting Application Path:	C:\Program Files\VS竞技游戏平台\VSClient.exe

Problem signature
Problem Event Name:	APPCRASH
Application Name:	VSClient.exe
Application Version:	3.4.2.228
Application Timestamp:	4f4f2e0f
Fault Module Name:	ntdll.dll
Fault Module Version:	6.1.7601.17725
Fault Module Timestamp:	4ec49b60
Exception Code:	c0000005
Exception Offset:	00056770
OS Version:	6.1.7601.2.1.0.256.1
Locale ID:	1033
Additional Information 1:	5268
Additional Information 2:	526898b6a35d271192271ac87dd2a073
Additional Information 3:	4294
Additional Information 4:	42943d6f795a5b616fb81bbce749ef66

Extra information about the problem
Bucket ID:	2866889266

I have read in another thread that this may be caused by BSOD errors. I haven't had a BSOD in a long time but BSODs used to be a big problem that I had in the past. Minidump attached for what it's worth.

I would greatly appreciate any help that could be given. Thanks in advance!
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32-bitIntel Core 2 Duo P73502 GBMobility Radeon 3470
Computer Manufacturer/Model Number
ASUS X82S
OS
Windows 7 Ultimate 32-bit
CPU
Intel Core 2 Duo P7350
Memory
2 GB
Graphics Card(s)
Mobility Radeon 3470
Sound Card
Realtek HD Audio ALC662
Monitor(s) Displays
14.1" WXGA
Hard Drives
250 GB
Please remove any CD visualization programs such as Daemon Tools and Alcohol 120%.

They use a driver, found in your dmp, called sptd.sys, that is notorious for causing BSODs.

Use this SPTD uninstaller DuplexSecure - Downloads DuplexSecure - FAQ

when you're done you can use this Freeware:

MagicISO Virtual CD/DVD-ROM (MagicDisc) in its place

Using MagicISO to create ISO image files
 

My Computer My Computer

At a glance

Win 7 Ultimate 64-bit. SP1.Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6...8 DDR 3 RAM. 1066MHZATI 1024 MB. DDR3. Radeon HD5650
Computer Manufacturer/Model Number
LAPTOP. HP Pavilion dv7-4010TX .
OS
Win 7 Ultimate 64-bit. SP1.
CPU
Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.]
Memory
8 DDR 3 RAM. 1066MHZ
Graphics Card(s)
ATI 1024 MB. DDR3. Radeon HD5650
Monitor(s) Displays
17.3" High Definition Brightview LCD. LED Backlit.
Screen Resolution
1600 x 900.
Hard Drives
640GB
Case
Laptop / notebook.
Mouse
Logitech Anywhere mouse. MX.
Internet Speed
ADSL [ but too slow ]
Hi JMH, thanks for the advice but this did not fix my problem. I still crash but this time the application crashes after a longer amount of time. For some reason Windows doesn't have a report for this crash. Here are a few more error reports on from previous crashes. Any help would be greatly appreciated.

Code: 
Source
VS竞技游戏平台

Summary
Stopped working

Date
‎3/‎5/‎2012 04:50 PM

Status
Report sent

Description
Faulting Application Path:	C:\Program Files\VS竞技游戏平台\VSClient.exe

Problem signature
Problem Event Name:	APPCRASH
Application Name:	VSClient.exe
Application Version:	3.4.2.228
Application Timestamp:	4f4f2e0f
Fault Module Name:	ntdll.dll
Fault Module Version:	6.1.7601.17725
Fault Module Timestamp:	4ec49b60
Exception Code:	c0000005
Exception Offset:	000565e5
OS Version:	6.1.7601.2.1.0.256.1
Locale ID:	1033
Additional Information 1:	5268
Additional Information 2:	526898b6a35d271192271ac87dd2a073
Additional Information 3:	4294
Additional Information 4:	42943d6f795a5b616fb81bbce749ef66

Extra information about the problem
Bucket ID:	2863728182

Code: 
Source
VS竞技游戏平台

Summary
Stopped working

Date
‎3/‎4/‎2012 01:21 PM

Status
Report sent

Description
Faulting Application Path:	C:\Program Files\VS竞技游戏平台\VSClient.exe

Problem signature
Problem Event Name:	APPCRASH
Application Name:	VSClient.exe
Application Version:	3.4.2.214
Application Timestamp:	4f44b89f
Fault Module Name:	ntdll.dll
Fault Module Version:	6.1.7601.17725
Fault Module Timestamp:	4ec49b60
Exception Code:	c0000005
Exception Offset:	00055c52
OS Version:	6.1.7601.2.1.0.256.1
Locale ID:	1033
Additional Information 1:	b5a2
Additional Information 2:	b5a20ba8f6086202dd10ce927518fcf9
Additional Information 3:	9bfa
Additional Information 4:	9bfab0eb5c9c890ca46b291db82a6f40

Extra information about the problem
Bucket ID:	2859329122
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32-bitIntel Core 2 Duo P73502 GBMobility Radeon 3470
Computer Manufacturer/Model Number
ASUS X82S
OS
Windows 7 Ultimate 32-bit
CPU
Intel Core 2 Duo P7350
Memory
2 GB
Graphics Card(s)
Mobility Radeon 3470
Sound Card
Realtek HD Audio ALC662
Monitor(s) Displays
14.1" WXGA
Hard Drives
250 GB

My Computer My Computer

At a glance

Win 7 Ultimate 64-bit. SP1.Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6...8 DDR 3 RAM. 1066MHZATI 1024 MB. DDR3. Radeon HD5650
Computer Manufacturer/Model Number
LAPTOP. HP Pavilion dv7-4010TX .
OS
Win 7 Ultimate 64-bit. SP1.
CPU
Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.]
Memory
8 DDR 3 RAM. 1066MHZ
Graphics Card(s)
ATI 1024 MB. DDR3. Radeon HD5650
Monitor(s) Displays
17.3" High Definition Brightview LCD. LED Backlit.
Screen Resolution
1600 x 900.
Hard Drives
640GB
Case
Laptop / notebook.
Mouse
Logitech Anywhere mouse. MX.
Internet Speed
ADSL [ but too slow ]
Finished sfc /scannow. Windows has replaced some "corrupt" system files - in actual fact they are just modded versions of uxtheme.dll etc so that I could install third-party themes.

Running a full Malwarebytes scan now as we speak.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32-bitIntel Core 2 Duo P73502 GBMobility Radeon 3470
Computer Manufacturer/Model Number
ASUS X82S
OS
Windows 7 Ultimate 32-bit
CPU
Intel Core 2 Duo P7350
Memory
2 GB
Graphics Card(s)
Mobility Radeon 3470
Sound Card
Realtek HD Audio ALC662
Monitor(s) Displays
14.1" WXGA
Hard Drives
250 GB
* What was the message at the end of SFC?

* Also please explain the significance of the characters below in your code boxes.

C:\Program Files\VS竞技游戏平台\VSClient.exe
 

My Computer My Computer

At a glance

Win 7 Ultimate 64-bit. SP1.Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6...8 DDR 3 RAM. 1066MHZATI 1024 MB. DDR3. Radeon HD5650
Computer Manufacturer/Model Number
LAPTOP. HP Pavilion dv7-4010TX .
OS
Win 7 Ultimate 64-bit. SP1.
CPU
Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.]
Memory
8 DDR 3 RAM. 1066MHZ
Graphics Card(s)
ATI 1024 MB. DDR3. Radeon HD5650
Monitor(s) Displays
17.3" High Definition Brightview LCD. LED Backlit.
Screen Resolution
1600 x 900.
Hard Drives
640GB
Case
Laptop / notebook.
Mouse
Logitech Anywhere mouse. MX.
Internet Speed
ADSL [ but too slow ]
Message was something along the lines of: Windows has found and successfully fixed some corrupt files. You can check the log at C:\WINDOWS\Logs\CBS\CBS.log. Error will be fixed upon next restart.

VSClient is a gaming platform software, similar to Garena.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32-bitIntel Core 2 Duo P73502 GBMobility Radeon 3470
Computer Manufacturer/Model Number
ASUS X82S
OS
Windows 7 Ultimate 32-bit
CPU
Intel Core 2 Duo P7350
Memory
2 GB
Graphics Card(s)
Mobility Radeon 3470
Sound Card
Realtek HD Audio ALC662
Monitor(s) Displays
14.1" WXGA
Hard Drives
250 GB
Re SFC.
Run it again & take careful note of what is said this time.
Let us know please.
 

My Computer My Computer

At a glance

Win 7 Ultimate 64-bit. SP1.Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6...8 DDR 3 RAM. 1066MHZATI 1024 MB. DDR3. Radeon HD5650
Computer Manufacturer/Model Number
LAPTOP. HP Pavilion dv7-4010TX .
OS
Win 7 Ultimate 64-bit. SP1.
CPU
Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.]
Memory
8 DDR 3 RAM. 1066MHZ
Graphics Card(s)
ATI 1024 MB. DDR3. Radeon HD5650
Monitor(s) Displays
17.3" High Definition Brightview LCD. LED Backlit.
Screen Resolution
1600 x 900.
Hard Drives
640GB
Case
Laptop / notebook.
Mouse
Logitech Anywhere mouse. MX.
Internet Speed
ADSL [ but too slow ]
Verification 100% Complete.

Windows Resource Protection did not find any integrity violations.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32-bitIntel Core 2 Duo P73502 GBMobility Radeon 3470
Computer Manufacturer/Model Number
ASUS X82S
OS
Windows 7 Ultimate 32-bit
CPU
Intel Core 2 Duo P7350
Memory
2 GB
Graphics Card(s)
Mobility Radeon 3470
Sound Card
Realtek HD Audio ALC662
Monitor(s) Displays
14.1" WXGA
Hard Drives
250 GB
UberB said:
Verification 100% Complete.

Windows Resource Protection did not find any integrity violations.
Click to expand...

No system problems, might just be VSCLIENT as it is mentioned in Appcrash. Contact the developer for an update or fix.
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
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