BSOD and app crashes with AMD FX-8120

Kirashiro25 · Mar 15, 2012

I recently upgraded to the new 8 core AMD FX-8120 Black, but it's seem as soon as i installed it, i started having massive system problems.

It crashes on boot from time to time, constantly crashes firefox and most of my games (GTA IV, NFS the run, Age of empires 3, Tribes ascend beta..) And lots and lots of BSODs.

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zigzag3143 · Mar 15, 2012

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

Click to expand...

To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

Click to expand...

Kirashiro25 · Mar 15, 2012

Here is the minidump files.

zigzag3143 · Mar 15, 2012

Kirashiro25 said:
Here is the minidump files.

Three most recent are related to memory management.

These crashes were caused by memory (probably a driver).
Please run these two tests to verify your memory and find which driver is causing the problem.

* If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

* If you have raid update its Driver.

Memtest.

*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.

http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

Driver verifier

Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Special Pool", "Force Pending I/O Requests" and "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen.
Continue to use your system normally, and if you know what causes the crash, do that repeatedly.
The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.
If it doesn't crash for you, then let it run for at least 36 hours of continuous operation.

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

Kirashiro25 · Mar 16, 2012

Okay, I ran Memtest86+ over night and in it's 13 hour run it completed 7 passes and no errors. I've set up driver verifier and am awaiting system crashes. Games are now crashing without BSOD..

Kirashiro25 · Mar 16, 2012

Okay, i got another BSOD and this is one that i haven't seen before..

zigzag3143 · Mar 16, 2012

Kirashiro25 said:
Okay, i got another BSOD and this is one that i haven't seen before..

Still memory corruption and this was running at the time. linpack_xeon64. Why are you running it?

Other things to be considered\

Avira, a known cause of BSOD's on some systems.

AiChargerPlus.sys also known to cause and not needed to charge a device. USB can charge natively.

Also you should update to SP-1

Please run the System Update Readiness Tool (SURT) and then update to SP-1

32 Bit

Download: System Update Readiness Tool for Windows 7 (KB947821) [February 2012] - Microsoft Download Center - Download Details

64 Bit

Download: System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [February 2012] - Microsoft Download Center - Download Details

Now update to SP-1

Learn how to install Windows 7 Service Pack 1 (SP1)

Kirashiro25 · Mar 16, 2012

How do i get rid of the linpack_xeon64 files? I don't know why i have them or why it's running..

zigzag3143 · Mar 16, 2012

Kirashiro25 said:
How do i get rid of the linpack_xeon64 files? I don't know why i have them or why it's running..

No idea. Search for it. Perhaps it is something run by a game? Google the term, there might be a clue there.

Kirashiro25 · Mar 17, 2012

I got rid of linpack_xeon64 and AIcharger and I updated to SP1. Haven't had a blue screen yet, but i'm getting massive system hangs and my CPU keeps peaking at 160F. I made sure to reset all bios setting to ensure that it's not OCed. The CPU fan isn't increasing speed with core temp and i'm getting voltage warnings.. I had to manually set my cpu fan to avoid my computer becoming a toaster.

Kirashiro25 · Mar 17, 2012

UPDATE! It's stopped recognizing my keyboard or mouse after a random bsod.. I figured is wipe my hdd and reinstall Windows booting from the cd, but I was greeted with yet another blue screen as soon as it tried to launch setup. I can get my desktop to load normally but can't do anything.

writhziden · Mar 18, 2012

May help to clear the CMOS: How To Clear CMOS (Reset BIOS)

Also, try a hard reset to resolve hardware and software issues (works for all computers, not just HP Pavilions, minus the HP driver updates step).

Zarosath · Mar 20, 2012

Kirashiro25 i'm sorry to hear about your issues, i have the same problems with the same cpu and have had limited success.

i think it is a software problem because it runs more stable in safe mode and wont crash in bios, i got it more stable on normal windows 7 64bit by underclocking the cpu, manually setting the voltage settings and turning off turbo mode.

of course this is not the right way to fix the problem but its what i've been doing for a while and i only get bsod's if i leave the computer on for longer then about 2 days for the most part.

i've also had success on windows 8, i decided to try it out because i hear microsoft plans to fix amd-fx issues in it. (although the new interface is COMPLETELY unusable for a power user like you or myself unless you like working on a small ass screen like a tablet or phone)

i was able to run default bios settings no problem although my computer wasnt loading bios awhile after that from what i believe to be a unrelated issue.

you should also take a look here for a patch for the amd-fx series.. it seems they admit it has some issues? the interesting part is it talks about power problems (i get bsod as soon as windows boots) and i underclocked/manually set power to fix the issue, i havent tried this patch out yet.

goodluck mate, i'll keep checking up on this thread.. hopefully we can fix it, i thought i was alone =P

Zarosath · Mar 21, 2012

update: i'm running windows 8 developer preview (not the consumer preview)

with default bios settings without turbo on.. so far so good, i'm going to try overclocking a little and i'll update this post in 2-4 days with my progress with its stability.

the question is.. why is it more stable on windows 8?

about the windows 8 ui: i've reset it back to its normal state and its very useable.. sadly you cant do it in the consumer version.

Zarosath · Mar 26, 2012

ok i've noticed windows 8 developer version still has a few kinks but is still more stable, i believe the more updated consumer version solves all problems but i'm not sure.

after reading about microsofts plans i dont believe they will remove the new interface and force it upon people (which is ridiculous) unless enough people complain about it, since windows 7 doesnt support my cpu like it should i've switched over to linux.. i'm fed up with windows bullshit, so far i'm enjoying it very much.. it has Very noticeable performance improvements, AND i can still run windows games with wine.

writhziden · Mar 26, 2012

Fair enough. Let us know if you end up needing anything in the future.

blaxen · Oct 1, 2012

Having BSOD's randomly and with some games

Hi lately I've been having the same problems on my PC. Its a custom built computer using various different parts. I've been having problems playing games and random BSOD's here and there. So I started looking around on the web to see if anyone else was having these problems as well. I found this forum and read it and went through the steps still nothing has fixed my issues. I did however run the memtest and found that one of my 4GB RAM had a bunch of errors. I tested the other slots with 3 other 4GB sticks that I have as well as the bad one, turns out one of them was bad. So I thought that would be the resolution to my problems. The game Portal 2 among a number of other Steam games will crash my PC. I downloaded windows debugging tools and looked at my mindump files and really can't understand what it means. If anyone has any other suggestions or anything to help with this problem it would be great. I haven't tried the driver verifier yet I'm kinda iffy on trying it and not being able to log back onto my PC without proper knowledge of how to fix it if anything happens. If you would like me to upload my dump files I can do so. Thank you.

BSOD and app crashes with AMD FX-8120

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