Solved Power Options Not Working

priuscat · Mar 28, 2012

I have Windows 7 Ultimate x64 on my laptop and my desktop. My monitor no longer turns off after 20 minutes (what I have set in "when to turn Monitor Off") So I set when to turn monitor of after 1 minute, Results: monitors stay on all the time, never turning off on both my Laptop and my Desktop.

Ztruker · Mar 28, 2012

Try going to Control Panel\All Control Panel Items\Power Options\Edit Plan Settings then click on Restore Default Setting For This Plan. Save changes, see what happens.

priuscat · Mar 28, 2012

did that, same results. monitor stays on always, never shuts off

Ztruker · Mar 28, 2012

Does it show the same in both places?

priuscat · Mar 28, 2012

Ztruker said:
Does it show the same in both places?

View attachment 204787

View attachment 204788

well one's a laptop and the other a desktop, so, no they're not the same, the laptop has battery settings, the desktop doesn't. but both monitors are staying on well past 20 minutes

priuscat · Mar 28, 2012

priuscat · Mar 28, 2012

priuscat · Mar 29, 2012

Thank you for your submittal to the NVIDIA Product Feedback Page.
We will carefully review your submission and may contact you for further information if needed as we attempt to reproduce your issue.
Sincerely,
NVIDIA Customer Care

To access your issue from our support site, click here.

Issue Reference #120329-000130
Summary: Monitors on both my laptop and desktop don't shut off after the prescribed 20 mi...
Product Level 1: GeForce graphics
Date Created: 03/29/2012 12:20 PM
Last Updated: 03/29/2012 12:20 PM
Status: New
Choose OS: Microsoft Windows 7 64bit
Product Name: GTX 580 GT9600M
Driver Version: 296.10

Discussion Thread
Customer By Web Form (RICHARD ZIMMERMAN) 03/29/2012 12:20 PM
Monitors on both my laptop and desktop don't shut off after the prescribed 20 minutes set in power options. Reverting back to driver 280.36 resolves this issue.

Update: After my monitor turned of after 30 minutes two different times, Now the monitor stays on all the time.

Ztruker · Mar 29, 2012

Sure sounds like a driver issue. Have you tried updating your Nvidia driver to the latest available version?

Also, with all the images you posted you didn't show what Display was set to under Advanced Options (my 2nd image and what I meant by the same in both places).

priuscat · Mar 29, 2012

Ztruker said:
Sure sounds like a driver issue. Have you tried updating your Nvidia driver to the latest available version?

Also, with all the images you posted you didn't show what Display was set to under Advanced Options (my 2nd image and what I meant by the same in both places).

296.10 is the latest as I stated in my post I went to Microsoft's FIXIT program, which is the idiots fixit program because it just went to power options and reset the options to default which I already did by myself, it didn't "fix" anything

Ztruker · Mar 29, 2012

Some possibilities here: http://www.sevenforums.com/general-discussion/13576-monitor-wont-shut-off.html#post379534

priuscat · Mar 29, 2012

Ztruker said:
Some possibilities here: http://www.sevenforums.com/general-discussion/13576-monitor-wont-shut-off.html#post379534

An optical mouse will cause a signal to be sent and prevent the monitor from shutting off. Set it and unplug the mouse. See what happens. If it shuts off, that was it.

Also, Windows Live Photo gallery screensaver will cause the monitor to stay on (just in case you're using that)

not using screen saver, unplugged mouse: same results

priuscat · Mar 30, 2012

I signed up for Comcast Signature Support. they scanned both my laptop and desktop for malware, spyware and ad ware found ad ware on both computers, removed it. Results: both monitors are shutting off after 15 minutes, we'll see if the problem comes back.

Ztruker · Mar 30, 2012

That's good news. I really didn't think this would be malware but I'll remember for the future.

priuscat · Mar 30, 2012

Update: takes a licking and keeps on kicking ( still working)

priuscat · Mar 30, 2012

I give up. Monitor on laptop is staying on. but desktop monitor still shutting off as scheduled

priuscat · Mar 31, 2012

Now my laptop is screwing with me. Turned on my laptop when I got home from work. Monitor dims as scheduled and shuts off too!

Update: moved mouse to turn on display, it's back to the display staying on all the time, touchpad on laptop is disabled, unplugged usb mouse for 2 hours, monitor still stays on.

priuscat · Apr 13, 2012

Update: NVIDIA told me it's NORTON SECURITY. uninstalled NORTON. results: both monitors shut off as set in power options on my laptop and desktop. Re installed NORTON: results: issue returns. Currently working with NORTON. stay tuned.

Ztruker · Apr 13, 2012

Dump Norton, install Microsoft Security Essentials and never look back.

priuscat · Apr 13, 2012

Ztruker said:
Dump Norton, install Microsoft Security Essentials and never look back.

thanks for the suggestion, I uninstalled NORTON problem still there so I uninstalled Comcast Constant Guard, that fixed it, power options working now

Solved Power Options Not Working

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