I have a Dell Zino HD. After some Windows updates (may or may not be relevant) the mouse and keyboard have stopped working completely. They work for the BIOS and for F8 options but once Windows has started to boot properly, they stop. I therefore cannot log on.
I have tried:
- Several different KBs and mice
- System restore (only a few points exist, none work to completion)
- Last Known Good Config
- Safe Mode
- SFC /scannow (found and fixed a few files)
- chkdsk and disk surface checks - no problems
- The USB filters in the registry - tried to find the key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{36FC9E60-C465-11CF-8056-444553540000} but it does not exist. I can find the key in the 3 numbered control sets but deleting the filters from these made no difference.
- Registry Restore Wizard on UBCD4Win - no restore points found.
None have worked. I'm at a loss at this point.
I have tried:
- Several different KBs and mice
- System restore (only a few points exist, none work to completion)
- Last Known Good Config
- Safe Mode
- SFC /scannow (found and fixed a few files)
- chkdsk and disk surface checks - no problems
- The USB filters in the registry - tried to find the key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{36FC9E60-C465-11CF-8056-444553540000} but it does not exist. I can find the key in the 3 numbered control sets but deleting the filters from these made no difference.
- Registry Restore Wizard on UBCD4Win - no restore points found.
None have worked. I'm at a loss at this point.
My Computer
- Computer Manufacturer/Model Number
- Homemade
- OS
- Windows 7, Vista, XP
- CPU
- Intel E2160
- Motherboard
- GB DS3L
- Memory
- 4GB DDR2
- Graphics Card(s)
- Some Nvidia thng
- Sound Card
- Audiophile 2496
- Monitor(s) Displays
- Dunno
- Hard Drives
- WD 320GB and Spinpoint 1TB