Solved BSOD, error 0x0000009F

B

BloodTide

New member
- Windows 7 Pro x64
- Fresh system. Installed and updated yesterday.
- BSOD occurred while downloading files from Origin and Adobe Download Assistant

I have never seen this BSOD before the only difference is that now I have new SSD for OS.
Could someone please tell me what caused this error: driver_power_state_failure 0x0000009F?

In zip there is also screen and WinDbg file.

Thanks
 

My Computer

OS
Windows 7 Pro x64
CPU
Intel i7-980x
Motherboard
Asus Rampage III Extreme
Memory
Corsair Dominator GT 2000MHz 7-8-7-20 1T
Graphics Card(s)
2x EVGA GTX590 Classified HC
Sound Card
Creative Sound Blaster Fatality Titanium
Monitor(s) Displays
Asus VG278H
Screen Resolution
1920/1080
Hard Drives
Samsung 830 256
RAID 0 2x515GB
PSU
Enermax Revolution 85+ 1250W
Case
Custom Made
Cooling
Custom Made - Swiftech WC parts
Keyboard
Logitech G19
Mouse
Logitech MX518
Your system stopped at a driver named amm9h5at.sys because of a pending I/O in sptd.sys. Sptd.sys may be a faulty CD ROM emulation driver from Daemon Tools. I couldn't find anything on amm9h5at.sys but I suspect it's a Daemon Tools driver also.

Update or Un-install the Daemon Tools.

Edit: SPTD is used by Daemon Tools and Alcohol 120%. It is also utilized in PowerArchiver Pro 2010 (v11.60+);


Code: 
0: kd> lmvm amm9h5at
start             end                 module name
fffff880`0721d000 fffff880`0726e000   amm9h5at T (no symbols)           
    Loaded symbol image file: amm9h5at.SYS
    Image path: \SystemRoot\System32\Drivers\amm9h5at.SYS
    Image name: amm9h5at.SYS
    Timestamp:        Tue Dec 27 16:30:45 2011 (4EFA4715)
    CheckSum:         00057531
    ImageSize:        00051000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
0: kd> !irp fffffa8005cc7e10
Irp is active with 4 stacks 2 is current (= 0xfffffa8005cc7f28)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    
   Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0  1 fffffa800c7fd050 00000000 00000000-00000000   [B][U]pending[/U][/B]
       *** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded for sptd.sys
 \Driver\amm9h5at
   Args: 00014400 00000000 00000004 00000002
 [ 16, 2]   0 e1 fffffa800c7fb060 00000000 fffff80003acc200-fffffa800ea250a0 [B][U]Success Error Cancel pending[/U][/B]
        \Driver\cdrom nt!PopSystemIrpCompletion
   Args: 00014400 00000000 00000004 00000002
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa800ea250a0    
   Args: 00000000 00000000 00000000 00000000
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Built 2/11/2011
OS
Windows 7 Pro-x64
CPU
i7-2600 3.4GHz - 3.8GHz Turbo
Motherboard
Intel DH67BL-B3
Memory
8Gb - 2x4GB, Muskin 991770 PC3-1333
Graphics Card(s)
Integrated Intel HD 2000
Sound Card
Integrated Intel 10.1 HD, RealTek ALC892
Monitor(s) Displays
Asus LCD VH222H, Haier HL24XSL2a
Screen Resolution
1920x1080, 1920x1080
Hard Drives
Crucial SSD C300-128Gb,
Western Digital WD5002AALX - 500Gb,
Western Digital WD7501AALS - 750Gb
PSU
Seasonic 650W 80+ Gold Modular
Case
Rosewill Defender
Cooling
Stock CPU, Four 120mm case fans, PCH fan added
Keyboard
Logitech EX100 Y-RBH94 Wireless
Mouse
Logitech EX100 M-RCE95 Wireless
Internet Speed
3.0/1.5 Mbs
Antivirus
Microsoft Security Essentials
Browser
Microsoft Internet Explorer 11
Other Info
Antec Veris Premier-Multimedia IR Station,
Cyber Accoustics-3602 Speakers,
AFT XM-5U Card Reader,
Hauppauge TV-HVR-2250,
Sony LX300 USB Turntable

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP pavilion DV6
OS
win7 home premium-64bit-SP1-IE10
CPU
T6600 2.2Ghz
Motherboard
HP Model 3628
Memory
4 Gb
Graphics Card(s)
ATI Mobility Radeon HD 4530
Sound Card
IDT High Definition
Screen Resolution
1366x768 @ 60Hz
Hard Drives
500Gb Western Digital
Antivirus
MSE
Other Info
Malwarebytes Antimalware + Spybot-Search&Destroy
If you remove the software that carwiz suggests, also use the sptd.sys uninstaller to remove sptd.sys from the system. Select uninstall to uninstall the sptd.sys driver.
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
Uninstalled Daemon Tools and sptd.sys and we will see.
Thanks.
 

My Computer

OS
Windows 7 Pro x64
CPU
Intel i7-980x
Motherboard
Asus Rampage III Extreme
Memory
Corsair Dominator GT 2000MHz 7-8-7-20 1T
Graphics Card(s)
2x EVGA GTX590 Classified HC
Sound Card
Creative Sound Blaster Fatality Titanium
Monitor(s) Displays
Asus VG278H
Screen Resolution
1920/1080
Hard Drives
Samsung 830 256
RAID 0 2x515GB
PSU
Enermax Revolution 85+ 1250W
Case
Custom Made
Cooling
Custom Made - Swiftech WC parts
Keyboard
Logitech G19
Mouse
Logitech MX518
Hanna 1 said:
Welcome to the forum
Try to visit the following site to understand what's the meaning of driver power state failure 0x9f and act accordingly

HELP - DRIVER_POWER_STATE_FAILURE - 0x0000009f - - Microsoft Answers
Good luck
Click to expand...
That's a good start but reflects only one occurrence. I copied the description below because it better relates what is happening when a Driver Power State Failure occurs. As noted, a PC can crash even if not transitioning between power states--A simple driver query about the power state can cause a failure too if the driver doesn't handle it correctly. Which is most likely the cause treated by the MS patch in your example.

I ran across this while looking for something else and can't remember the source but a quoted search would most likely turn it up. I have the process and procedure in a Word Document for reference.

0x0000009F (and 0x1000009F) is a fairly common bug check that occurs when a device driver does not complete processing on an I/O Request Packet (IRP) in a timely fashion (often 10 minutes). This can occur for a variety of reasons, but the main reasons are due to kernel-mode drivers not properly handling changes in power states (commonly to standby/hibernation and back to a full system working state).

The system has 6 main power states that are usable, S0 - S5. S0 is a fully awake processing state and S5 is the shutdown state. S1-S3 are standby states and S4 is the hibernating state. To transition between states, the system must return to state S0 (ex. Standby -> Hibernate is actually Standby - > Awake -> Hibernate). If devices and drivers do not correctly handle state transitions (or even queries about the current power state), it is possible for the system to crash with the DRIVER_POWER_STATE_FAILURE
Click to expand...
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Built 2/11/2011
OS
Windows 7 Pro-x64
CPU
i7-2600 3.4GHz - 3.8GHz Turbo
Motherboard
Intel DH67BL-B3
Memory
8Gb - 2x4GB, Muskin 991770 PC3-1333
Graphics Card(s)
Integrated Intel HD 2000
Sound Card
Integrated Intel 10.1 HD, RealTek ALC892
Monitor(s) Displays
Asus LCD VH222H, Haier HL24XSL2a
Screen Resolution
1920x1080, 1920x1080
Hard Drives
Crucial SSD C300-128Gb,
Western Digital WD5002AALX - 500Gb,
Western Digital WD7501AALS - 750Gb
PSU
Seasonic 650W 80+ Gold Modular
Case
Rosewill Defender
Cooling
Stock CPU, Four 120mm case fans, PCH fan added
Keyboard
Logitech EX100 Y-RBH94 Wireless
Mouse
Logitech EX100 M-RCE95 Wireless
Internet Speed
3.0/1.5 Mbs
Antivirus
Microsoft Security Essentials
Browser
Microsoft Internet Explorer 11
Other Info
Antec Veris Premier-Multimedia IR Station,
Cyber Accoustics-3602 Speakers,
AFT XM-5U Card Reader,
Hauppauge TV-HVR-2250,
Sony LX300 USB Turntable
carwiz
Thank you for the info.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP pavilion DV6
OS
win7 home premium-64bit-SP1-IE10
CPU
T6600 2.2Ghz
Motherboard
HP Model 3628
Memory
4 Gb
Graphics Card(s)
ATI Mobility Radeon HD 4530
Sound Card
IDT High Definition
Screen Resolution
1366x768 @ 60Hz
Hard Drives
500Gb Western Digital
Antivirus
MSE
Other Info
Malwarebytes Antimalware + Spybot-Search&Destroy
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