Network drive mapping for DNS-320 media server and error 0x80070035

Hi,

I recently brought a Dlink DNS-320 and have searched the relevant forums for that product but all the solutions for resolving a 'map network drive error' have been unsuccessful.

I have tried mapping the drive on this product using the IP address and I can ping the IP address for this device, the device also appears on my network via UPnP but I unfortunately I get a error message when trying to map the network drive the DNs-320 also came with a storage utility to map drives but that doesn't work either.

I have gone through previous posts and tested this without my firewall on or changing the TCP/IP settings. So If anyone can offer any potential help that would be greatly appreciated.

Welcome to Seven Forums,

Within your D-Link NAS's settings under Users, did you create the User Names and Passwords that's identical to all the User Names and Passwords of the all Users from your network? These are the ones that will have to access the shared folders in your NAS. NAS folders will also need to be created and then after you have created the Users credentials you will assign these Users the access permission (Read, Read/Write, None).

Hi,

The only user is me but I have now matched the user name and passwords to what I would use for my actual PC, all the folders on the NAS volumes have read/write function assigned unfortunately I still have the same issue.

From the problematic computer, please click on the Start button and type \\NASIPAddress\SharedFolder or \\NASName\SharedFolder press enter after. Did the same error pop up?

Yes unfortunately I get the same error message.

It also kinda just dawned on me that my PC and NAS drive are connected to the same router, but this router connects to the internet from another one the also works as the broadband internet from Virgin. Is it possible I have to change some settings on the first router as Windows 7 maps my PC and NAS drive as being connected to a switch (my linksys router) which then shows the that being connected to the 'gateway' which is the Virgin media router.

As long as they are on the same subnet (IPs) there's no issue there. The error that you are getting is a common one. Others have luck on disabling a firewall or security software. Also, make sure that Netbios is enabled from your computer.

Have you restarted the NAS and also your computer?

Ok thanks for the clarification for the LAN settings the subnet mask is the same (255.255.255.0) but under basic settings it shows 255.255.252.0 for the WAN subnet, I cannot edit this but assume it doesn't matter?

Yeah they have both been reset multiple times, I checked the Netbios and it is still on as I activated it from a suggestion in another forum for a similar case.

Any Security software (Norton, McAfee, Webroot, etc..) installed from the computer?

From the router setting?

but under basic settings it shows 255.255.252.0 for the WAN subnet,

Click to expand...

I tired it with windows firewall disabled. I Know I have Avira, Spybot, and Malwarebytes installed so I guess I should try it with everything disabled regardless whether it provides a firewall or not?

It shows it on the basic settings for WLAN but on the LAN settings the default is 255.255.255.0, but I have never had a issue with finding other PC's, notebooks, game consoles etc with this set up previously.

I am away for the next few days and not back till Sunday, so I will have to try these then, but thanks for your help so far.

Can you please post an ipconfig /all for review?
Click on Start button then type cmd , see on the top right click on it and choose Run as Administrator. From the black screen, type the word ipconfig /all and press enter. Right click on the black screen or Command prompt then choose Select All and Paste the results on your next post.

Thanks I have done the test, please see the results below:

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Rob-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCI GBE Family Controller
Physical Address. . . . . . . . . : 00-17-3F-D0-63-5C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::841:5544:debc:902%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.100(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 27 May 2012 18:23:41
Lease Expires . . . . . . . . . . : 28 May 2012 18:23:41
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 234886975
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-52-60-0B-00-19-DB-F4-50-57

DNS Servers . . . . . . . . . . . : 208.67.222.222
208.67.220.220
194.168.4.100
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8056 PCI-E Gigabit Ether
net Controller
Physical Address. . . . . . . . . : 00-19-DB-F4-50-57
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{07BD43BC-F4AE-4D70-96A3-222326D3823D}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{FE54873A-5AEB-41AC-B8CD-EF33516CE574}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:24cf:11fa:affb:3dfe(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::24cf:11fa:affb:3dfe%11(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Windows\system32>

Sorry the last one was without the NAS being active, so here is another test with it switched on and recognized by the network map:

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Rob-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCI GBE Family Controller
Physical Address. . . . . . . . . : 00-17-3F-D0-63-5C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::841:5544:debc:902%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.100(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 27 May 2012 18:23:41
Lease Expires . . . . . . . . . . : 28 May 2012 18:23:41
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 234886975
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-52-60-0B-00-19-DB-F4-50-57

DNS Servers . . . . . . . . . . . : 208.67.222.222
208.67.220.220
194.168.4.100
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8056 PCI-E Gigabit Ether
net Controller
Physical Address. . . . . . . . . : 00-19-DB-F4-50-57
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{07BD43BC-F4AE-4D70-96A3-222326D3823D}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{FE54873A-5AEB-41AC-B8CD-EF33516CE574}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:24cf:11fa:affb:3dfe(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::24cf:11fa:affb:3dfe%11(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Windows\system32>

Thanks for the ipconfig /all output from your computer. Can you please compare the IPs of the NAS with your computer?

The LAN information for my NAS is below:

IP Address192.168.1.160
Subnet Mask255.255.255.0
Gateway IP Address192.168.1.1
Mac Address28:10:7B:44:94:B8
DNS1208.67.222.222
DNS2208.67.220.220

Seems to match fine to me.

You are right, but can you change the second DNS on your NAS and replace it with this one 194.168.4.100?

Strangely I used a Windows 7 repair disc as there was a slight issue with another OS I installed causing a conflict on my boot screen. Crazily enough it solved my network issue as I can see the NAS on the network and was able to map the drives successfully.

So all seems to be fine now, thanks for all your help.

Great news. Thanks for the update.

robdude79 said:

Strangely I used a Windows 7 repair disc as there was a slight issue with another OS I installed causing a conflict on my boot screen. Crazily enough it solved my network issue as I can see the NAS on the network and was able to map the drives successfully.

So all seems to be fine now, thanks for all your help.

Click to expand...

You're Welcome.