Solved BSODs when watching streaming full screen videos and closing Civ5

Sythus · May 22, 2012

Hi I seem to be getting frequent BSODs when streaming videos on youtube or when using other streaming video players if I have them fullscreen. In addition, when I close the game Civilization 5 my computer will often crash to a BSOD.

When I checked bluescreenview there was only one minidump summary, however, I have had probably 20 BSODs in the past week. I'm unsure how many summaries are included in the attached minidump files.

I'm running 64 bit 7 with 4GB ram, an Intel Quad core Q9550 cpu running at 2.83 GHz, GPU is a Nvidia Geforce GTS 250 (up to date) and I use Microsoft Security Essentials as an Antivirus. I have a 700 Watt psu, with a single hard drive at about 60% capacity.

I've been getting BSODs frequently for the past few months but much more frequently lately. Thank you for any and all help, and please let me know if more information is required.

-Sythus

usasma · May 22, 2012

Daemon Tools (and Alcohol 120% software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
Please uninstall the programs, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): DuplexSecure - FAQ

Some free alternatives (I don't use them, so I can't comment on them)
http://www.kernsafe.com/product/totalmounter.aspx
MagicISO - Convert BIN to ISO, Create, Edit, Burn, Extract ISO file, ISO/BIN converter/extractor/editor

I'd suggest updating your network drivers from the manufacturer's website also. They date from 2009, so they may be troublesome.

Please post back if this doesn't stop the BSOD's - there's 2 ways that we can go (either running Driver Verifier or hardware diagnostics).

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs

- Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html
- Info on how to troubleshoot BSOD's (DRAFT): http://www.carrona.org/userbsod.html
- How I do it: http://www.carrona.org/howidoit.html

3RD PARTY DRIVERS PRESENT IN THE DUMP FILES

Code:

[FONT=lucida console]
amdxata.sys     Fri Mar 19 12:18:18 2010 (4BA3A3CA)
sptd.sys        Sat Aug 20 00:34:53 2011 (4E4F396D)
tap0901t.sys    Wed Sep 16 02:02:43 2009 (4AB07F83)
MpFilter.sys    Fri Mar 09 06:05:26 2012 (4F59E3F6)
dtsoftbus01.sys Mon Oct 17 08:12:30 2011 (4E9C1BAE)
aaywadx3.SYS    Tue Nov 16 13:51:16 2010 (4CE2D2A4)
aelejix3.SYS    Mon Oct 17 11:34:18 2011 (4E9C4AFA)
cpuz135_x64.sys Tue Nov 09 08:33:36 2010 (4CD94DB0)
nvlddmkm.sys    Wed Feb 29 13:04:52 2012 (4F4E68C4)
Rt64win7.sys    Thu Feb 26 04:04:13 2009 (49A65B0D)
[/FONT]

http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=sptd.sys
http://www.carrona.org/drivers/driver.php?id=tap0901t.sys
http://www.carrona.org/drivers/driver.php?id=MpFilter.sys
http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
http://www.carrona.org/drivers/driver.php?id=cpuz135_x64.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys

BSOD BUGCHECK SUMMARY

Code:

[FONT=lucida console]
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\051512-20685-01.dmp]
Built by: 7601.17803.amd64fre.win7sp1_gdr.120330-1504
Debug session time: Tue May 15 14:15:22.317 2012 (UTC - 4:00)
System Uptime: 0 days 22:04:06.557
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : ntkrnlmp.exe ( nt!SepMandatoryIntegrityCheck+2ae )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  MsMpEng.exe
FAILURE_BUCKET_ID:  X64_0x50_nt!SepMandatoryIntegrityCheck+2ae
Bugcheck code 00000050
Arguments fffff8a0`31d379a4 00000000`00000000 fffff800`02ab228e 00000000`00000002
BiosVersion = FB
BiosReleaseDate = 05/20/2009
CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q9550  @ 2.83GHz"
MaxSpeed:     2830
CurrentSpeed: 2833
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
  [/FONT]

Sythus · May 22, 2012

I can't seem to find the correct drivers for RTL8168C even at the manufacturer's website.

I removed Alcohol 120 and Daemon tools and have removed the sptd.sys, and will keep the post updated.

Thanks a lot for the feedback!

usasma · May 22, 2012

RTL8168C drivers: Realtek - RTL8168C Driver Downloads

Sythus · May 22, 2012

The link you posted shows me drivers for 8168D, is the difference negligible? I'll give them a try. Thanks again.

Sythus · May 22, 2012

Hmm...when I click on the link to download the file it brings me to another window which leads nowhere...am I missing something? It takes me to a 'hot downloads' page with three links, with nothing related to the driver.

usasma · May 23, 2012

Go here: Realtek
Then click on "Downloads" at the top middle of the page.
Then click on Communications Network ICs (on the left sidebar)
Then on Network Interface Controllers
Then on 10/100/1000M Gigabit Ethernet
Then on PCI Express
Then on Software

Sythus · May 23, 2012

Finally got the file to start downloading, thanks! Not sure why it didnt work the first time I was at the same spot...anyway, ever since I removed Daemon tools I haven't had a single BSOD. Hoping it stays that way!

Thanks again!

usasma · May 23, 2012

Here's the title block of the download page:

Code:

RTL8111B/RTL8168B/RTL8111/RTL8168
RTL8111C/RTL8111CP/RTL8111D(L)
[COLOR=Red]RTL8168C[/COLOR]/RTL8111DP/RTL8111E
RTL8168E/RTL8111F/RTL8411

I've highlighted the RTL8168C in RED

Sythus · May 31, 2012

BSODs back

My computer was running good up until a couple days ago - I've had a few more BSODs. I've addressed everything that was brought up previously in this thread, so I'm not sure what to do at this point. I've attached a new Health Report and a new Minidump.

Nothing new on my computer to note. The Health Report claims that there is no antivirus, however, it seems to neglect my Microsoft Security Essentials for some reason (should I be concerned?). Thanks in advance!

-Sythus

usasma · May 31, 2012

Don't worry about perfmon finding your antivirus - I see this a lot and it really doesn't matter (as long as there's no other issues with your antivirus).

Lot's of Daemon Tools stuff in the memory dump. You must uninstall it, then run the sptd.sys removal tool.

The Tunngle network adapter can cause problems - especially with outdated drivers (yours date from 2009). Please either update it or remove it from your system (and uninstall it's software)

Your network driver dates from 2009 also. Please update it to the most recent, Win7 compatible version.

If the above things don't fix the BSOD's, then run Driver Verifier according to these directions: Driver Verifier Settings

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs

- Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html
- Info on how to troubleshoot BSOD's (DRAFT): http://www.carrona.org/userbsod.html
- How I do it: http://www.carrona.org/howidoit.html

3RD PARTY DRIVERS PRESENT IN THE DUMP FILES

Code:

[font=lucida console]
amdxata.sys     Fri Mar 19 12:18:18 2010 (4BA3A3CA)
sptd.sys        Sat Aug 20 00:34:53 2011 (4E4F396D)
tap0901t.sys    Wed Sep 16 02:02:43 2009 (4AB07F83)
MpFilter.sys    Fri Mar 09 06:05:26 2012 (4F59E3F6)
dtsoftbus01.sys Mon Oct 17 08:12:30 2011 (4E9C1BAE)
aaywadx3.SYS    Tue Nov 16 13:51:16 2010 (4CE2D2A4)
aelejix3.SYS    Mon Oct 17 11:34:18 2011 (4E9C4AFA)
cpuz135_x64.sys Tue Nov 09 08:33:36 2010 (4CD94DB0)
nvlddmkm.sys    Wed Feb 29 13:04:52 2012 (4F4E68C4)
Rt64win7.sys    Thu Feb 26 04:04:13 2009 (49A65B0D)
[/font]

http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=sptd.sys
http://www.carrona.org/drivers/driver.php?id=tap0901t.sys
http://www.carrona.org/drivers/driver.php?id=MpFilter.sys
http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
http://www.carrona.org/drivers/driver.php?id=cpuz135_x64.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys

BSOD BUGCHECK SUMMARY

Code:

[font=lucida console]
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\051512-20685-01.dmp]
Built by: 7601.17803.amd64fre.win7sp1_gdr.120330-1504
Debug session time: Tue May 15 14:15:22.317 2012 (UTC - 4:00)
System Uptime: 0 days 22:04:06.557
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : ntkrnlmp.exe ( nt!SepMandatoryIntegrityCheck+2ae )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  MsMpEng.exe
FAILURE_BUCKET_ID:  X64_0x50_nt!SepMandatoryIntegrityCheck+2ae
Bugcheck code 00000050
Arguments fffff8a0`31d379a4 00000000`00000000 fffff800`02ab228e 00000000`00000002
BiosVersion = FB
BiosReleaseDate = 05/20/2009
CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q9550  @ 2.83GHz"
MaxSpeed:     2830
CurrentSpeed: 2833
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
  [/font]

Sythus · May 31, 2012

So I uninstalled Daemon tools over a week ago - how do I get rid of the remaining bits? Also, I've run the sptd.sys removal tool and removed the problem file a week ago. When I run the exe now it just says there is no sptd file detected.

I also already updated the network adapter drivers...are you sure you looked at the most recent attachments? It seems like perhaps you looked at the old attachments in this thread.

I removed tunngle just now.

Thanks

-Sythus

usasma · May 31, 2012

Doh!!! Look at the date of the memory dump in the last summary that I posted:

Code:

[FONT=lucida console]Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\[B][COLOR=Red]051512[/COLOR][/B]-20685-01.dmp] [/FONT]

Looks like I was looking back in time - sorry about that!!! I just took it out of the latest upload without looking at the date (that's what I get for rushing!)

MSINFO32 related other memory dumps - so we have to wonder why they weren't captured!
1 on 22 May
2 on 20 May
3 on 19 May
1 on 17 May
2 on 15 May

Then it relates these codes (note that they don't agree with the numbers above):
0x3B, 0x50, 0x7E, 0xD1, 0xA, and IP misaligned on 22 May
0xA on 19 April
IP misaligned on 17 March
0x7E on 09 February
0x3B on 11 September 2011
0xD1 on 08 September 2011

Since we're not getting memory dumps, please check your settings: Set MiniDump
Beyond that, you have enough free space on your hard drive and your pagefile is on the OS drive - so there shouldn't be an issue.

Please start with these free hardware diagnostics: Hardware Diagnostics

I'd suggest running Driver Verifier according to these directions ( http://www.carrona.org/verifier.html ), but you'll need to ensure that the system stops at the BSOD and that you gather all the info from the BSOD

Here's the instructions: Driver Verifier Settings

Sythus · May 31, 2012

Alright I'll look into these things and return when I've found something - thank you very much! I really appreciate it.

-Sythus

Sythus · May 31, 2012

Oh I also wrote down the file names cited at the past two BSODs: dxgmms1.sys and NTFS.sys. Not sure if that means anything at this point.

usasma · Jun 1, 2012

We've got to figure out if this is a new problem - or a continuation of the problem that you were having.

If you're getting different errors, then it's most likely a hardware problem. These type of problems include:
- borked (broken) hardware
- overclocking
- compatibility issues
- low-level driver issues
- malware

Because of the last 2 errors having 2 different causes, I'd also start with these free hardware diagnostics: Hardware Diagnostics

Sythus · Jun 3, 2012

I've had a few more BSODs and have (hopefully) fixed the memory dump problem so that it will record the crash info. I've included a new memdump and pc health report.

I ran some online scanners for malware and haven't found anything. I haven't gotten to driver verifier things yet, but I had run Furmark and memtest in the recent past (few months ago) and hadn't found any problems.

usasma · Jun 3, 2012

This is most likely a hardware problem.
It seems that we've ruled out:
- overclocking
- compatibility
- low-level drivers
- malware

That only leaves (IMO) broken hardware.

Run all of the tests at this link: Hardware Diagnostics
Let us know the results and we'll move on from there.

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs

- Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html
- Info on how to troubleshoot BSOD's (DRAFT): http://www.carrona.org/userbsod.html
- How I do it: http://www.carrona.org/howidoit.html

3RD PARTY DRIVERS PRESENT IN THE DUMP FILES

Code:

[font=lucida console]
amdxata.sys     Fri Mar 19 12:18:18 2010 (4BA3A3CA)
MpFilter.sys    Fri Mar 09 06:05:26 2012 (4F59E3F6)
Rt64win7.sys    Wed Apr 11 12:29:16 2012 (4F85B15C)
cpuz135_x64.sys Tue Nov 09 08:33:36 2010 (4CD94DB0)
nvlddmkm.sys    Tue May 15 03:35:36 2012 (4FB20748)
[/font]

http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=MpFilter.sys
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
http://www.carrona.org/drivers/driver.php?id=cpuz135_x64.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys

BSOD BUGCHECK SUMMARY

Code:

[font=lucida console]
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\060212-18610-01.dmp]
Built by: 7601.17803.amd64fre.win7sp1_gdr.120330-1504
Debug session time: Sun Jun  3 00:05:36.122 2012 (UTC - 4:00)
System Uptime: 0 days 8:32:17.480
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_SEGMENT::MarkResourcesForEviction+29 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_dxgmms1!VIDMM_SEGMENT::MarkResourcesForEviction+29
Bugcheck code 1000007E
Arguments ffffffff`c0000005 fffff880`04343ca1 fffff880`0a6f74c8 fffff880`0a6f6d20
BiosVersion = FB
BiosReleaseDate = 05/20/2009
CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q9550  @ 2.83GHz"
MaxSpeed:     2830
CurrentSpeed: 2833
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\060212-22744-01.dmp]
Built by: 7601.17803.amd64fre.win7sp1_gdr.120330-1504
Debug session time: Sat Jun  2 15:12:52.410 2012 (UTC - 4:00)
System Uptime: 0 days 10:21:09.142
Probably caused by : Ntfs.sys ( Ntfs!NtfsPreparePinWriteStream+5c )
PROCESS_NAME:  svchost.exe
BUGCHECK_STR:  0x24
DEFAULT_BUCKET_ID:  NULL_CLASS_PTR_DEREFERENCE
FAILURE_BUCKET_ID:  X64_0x24_Ntfs!NtfsPreparePinWriteStream+5c
Bugcheck code 00000024
Arguments 00000000`001904fb fffff880`083dc698 fffff880`083dbef0 fffff800`02af621b
BiosVersion = FB
BiosReleaseDate = 05/20/2009
CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q9550  @ 2.83GHz"
MaxSpeed:     2830
CurrentSpeed: 2833
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\060212-22869-01.dmp]
Built by: 7601.17803.amd64fre.win7sp1_gdr.120330-1504
Debug session time: Sat Jun  2 04:49:36.401 2012 (UTC - 4:00)
System Uptime: 1 days 7:49:24.133
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_MEMORY_SEGMENT::EvictResource+fec )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  CivilizationV_
FAILURE_BUCKET_ID:  X64_0x3B_dxgmms1!VIDMM_MEMORY_SEGMENT::EvictResource+fec
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff880`02c307ac fffff880`0aa5a590 00000000`00000000
BiosVersion = FB
BiosReleaseDate = 05/20/2009
CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q9550  @ 2.83GHz"
MaxSpeed:     2830
CurrentSpeed: 2833
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
  [/font]

Sythus · Jun 18, 2012

I've run memtest and hard disk diagnostics and have had no issues come up. I ran the memtest for 4 passes using Memtest 86+ (it was recommended to do a minimum of 3 and up to 7). I ran the extended hard disk diagnostics for my Western Digital hard drive for 16 hours and had no issues.

My next step is to use furmark/prime95 etc. to test my GPU and cpu.

I've attached another memdump and health report.

Thanks again for your continued help with me!

usasma · Jun 18, 2012

Still looks like hardware to me.
On the off chance that it's a corrupted driver, please replace your network drivers, your video drivers, and your audio drivers (uninstall the old one's and then install fresh downloaded one's).

Please remove CPU-Z "just in case". You can feel free to reinstall it after the system is stabilized.

Continue with the hardware diagnostics.

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs

- Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html
- Info on how to troubleshoot BSOD's (DRAFT): http://www.carrona.org/userbsod.html
- How I do it: http://www.carrona.org/howidoit.html

3RD PARTY DRIVERS PRESENT IN THE DUMP FILES

Code:

[FONT=lucida console]
MpFilter.sys    Fri Mar 09 06:05:26 2012 (4F59E3F6)
Rt64win7.sys    Wed Apr 11 12:29:16 2012 (4F85B15C)
SCDEmu.SYS      Wed May 30 21:33:23 2012 (4FC6CA63)
amdxata.sys     Fri Mar 19 12:18:18 2010 (4BA3A3CA)
cpuz135_x64.sys Tue Nov 09 08:33:36 2010 (4CD94DB0)
nvlddmkm.sys    Tue May 15 03:35:36 2012 (4FB20748)
[/FONT]

http://www.carrona.org/drivers/driver.php?id=MpFilter.sys
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
http://www.carrona.org/drivers/driver.php?id=SCDEmu.SYS
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=cpuz135_x64.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys

BSOD BUGCHECK SUMMARY

Code:

[FONT=lucida console]
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\061512-26754-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Fri Jun 15 16:39:39.724 2012 (UTC - 4:00)
System Uptime: 0 days 23:42:15.097
BugCheck 3B, {c0000005, fffff80002dd62ef, fffff8800705e390, 0}
Probably caused by : fileinfo.sys ( fileinfo!FIPfFileGetFileObjectFromPath+af )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  FlashPlayerPlu
FAILURE_BUCKET_ID:  X64_0x3B_fileinfo!FIPfFileGetFileObjectFromPath+af
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff800`02dd62ef fffff880`0705e390 00000000`00000000
BiosVersion = FB
BiosReleaseDate = 05/20/2009
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = EP45-UD3P
MaxSpeed:     2830
CurrentSpeed: 2833
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\061612-19406-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Sat Jun 16 02:23:40.532 2012 (UTC - 4:00)
System Uptime: 0 days 5:08:33.280
BugCheck 1E, {ffffffffc0000005, fffff80002d4c764, 0, ffffffffffffffff}
Probably caused by : ntkrnlmp.exe ( nt!CmpParseKey+ca4 )
BUGCHECK_STR:  0x1E_c0000005_R
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x1E_c0000005_R_nt!CmpParseKey+ca4
Bugcheck code 0000001E
Arguments ffffffff`c0000005 fffff800`02d4c764 00000000`00000000 ffffffff`ffffffff
BiosVersion = FB
BiosReleaseDate = 05/20/2009
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = EP45-UD3P
MaxSpeed:     2830
CurrentSpeed: 2833
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\061812-26676-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Mon Jun 18 04:32:07.715 2012 (UTC - 4:00)
System Uptime: 0 days 7:40:45.531
BugCheck 3B, {c0000005, fffff88003e307ac, fffff88006345590, 0}
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_MEMORY_SEGMENT::EvictResource+fec )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  CivilizationV_
FAILURE_BUCKET_ID:  X64_0x3B_dxgmms1!VIDMM_MEMORY_SEGMENT::EvictResource+fec
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff880`03e307ac fffff880`06345590 00000000`00000000
BiosVersion = FB
BiosReleaseDate = 05/20/2009
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = EP45-UD3P
MaxSpeed:     2830
CurrentSpeed: 2833
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

[/FONT]

Solved BSODs when watching streaming full screen videos and closing Civ5

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My Computer

Mr. Cranky Pants

My Computer

New member

My Computer

Mr. Cranky Pants

My Computer

New member

My Computer

New member

My Computer

Mr. Cranky Pants

My Computer

New member

My Computer

Mr. Cranky Pants

My Computer

New member

My Computer

Mr. Cranky Pants

My Computer