Solved IE9 will not display HTML5 Videos.

B

Blackbutt3

New member
Hi Folks, I have the latest IE9 and the latest Adobe Flash Player, but I can not get HTML5 Videos to play. If I use Google Chrome they work fine, but I don't really want to use Google Chrome as IE9 is my prefered browser. I searched on the web for solutions to this problem, upto now nothing has worked. The Videos are blacked out with the message "you need the latest IE9 or Flash Player to view this file", I even got the message "You need the correct version of Flash Player to view this" on a news page picture. Every time I get this message I click on the "Get it here" and re download the same one I've downloaded 7 times already. Hope you can shed some light on this. I'm using WIN7 Ultimate 64bit.
 

My Computer

Computer Manufacturer/Model Number
Own Built
OS
Windows 7 Ultimate 64bit
CPU
QuadCore 4200MHz
Motherboard
Asus P8Z68-VLX
Memory
16296MB
Graphics Card(s)
GeForce GTX 550 Ti/PCIe/SSE2
Sound Card
On Board
Monitor(s) Displays
Polyview Chi Mei 19AW and Dell SE198WFP
Hard Drives
WDC WD5000AAKS-00A7BO (465GB) Samsung HD502HI (465GB) Seagate Desktop 1TB)
If this is for YouTube, it does work, just not very well. Try WebM.
 

My Computer

Computer type
PC/Desktop
OS
10 Home x64
CPU
Intel Core i5 4670K
Motherboard
Gigabyte GA-Z87-D3HP
Memory
Corsair XMS3 8GB DDr3 1600MHz
Graphics Card(s)
Sapphire NITRO Radeon R9 Fury
Sound Card
Asus Xonar DX
Monitor(s) Displays
Acer H236HLbmjd
Screen Resolution
1920x1080
Hard Drives
Force GS 128GB - Seagate 320GB - WD Caviar Black 1TB - WD Caviar Blue 500GB
PSU
EVGA SuperNOVA 650 P2
Case
Silverstone Raven 3 RV03B-W
Keyboard
Topre Realforce 104UG-HiPro
Mouse
Mionix Naos 7000
Internet Speed
76/4 On a good day
Antivirus
SmartScreen
Browser
Internet Explorer 11
Thank you for your reply, however I don't understand what you are saying.

What is WebM? Are you telling me not to use IE9? Are you saying that IE9 doesn't work very well? Because if so, I can use Google Chrome but as stated I don't want to. I do not have any trouble with YouTube as a rule.
 

My Computer

Computer Manufacturer/Model Number
Own Built
OS
Windows 7 Ultimate 64bit
CPU
QuadCore 4200MHz
Motherboard
Asus P8Z68-VLX
Memory
16296MB
Graphics Card(s)
GeForce GTX 550 Ti/PCIe/SSE2
Sound Card
On Board
Monitor(s) Displays
Polyview Chi Mei 19AW and Dell SE198WFP
Hard Drives
WDC WD5000AAKS-00A7BO (465GB) Samsung HD502HI (465GB) Seagate Desktop 1TB)
It's a plugin. I hyperlinked it in my last post. It may help.
 

My Computer

Computer type
PC/Desktop
OS
10 Home x64
CPU
Intel Core i5 4670K
Motherboard
Gigabyte GA-Z87-D3HP
Memory
Corsair XMS3 8GB DDr3 1600MHz
Graphics Card(s)
Sapphire NITRO Radeon R9 Fury
Sound Card
Asus Xonar DX
Monitor(s) Displays
Acer H236HLbmjd
Screen Resolution
1920x1080
Hard Drives
Force GS 128GB - Seagate 320GB - WD Caviar Black 1TB - WD Caviar Blue 500GB
PSU
EVGA SuperNOVA 650 P2
Case
Silverstone Raven 3 RV03B-W
Keyboard
Topre Realforce 104UG-HiPro
Mouse
Mionix Naos 7000
Internet Speed
76/4 On a good day
Antivirus
SmartScreen
Browser
Internet Explorer 11
Hi,

Ok I just downloaded WebM it makes no difference.
 

My Computer

Computer Manufacturer/Model Number
Own Built
OS
Windows 7 Ultimate 64bit
CPU
QuadCore 4200MHz
Motherboard
Asus P8Z68-VLX
Memory
16296MB
Graphics Card(s)
GeForce GTX 550 Ti/PCIe/SSE2
Sound Card
On Board
Monitor(s) Displays
Polyview Chi Mei 19AW and Dell SE198WFP
Hard Drives
WDC WD5000AAKS-00A7BO (465GB) Samsung HD502HI (465GB) Seagate Desktop 1TB)
All sites that I go to are listed in Internet tools/Security/Trusted Sites. I do not have any other Add Blocker.
 

My Computer

Computer Manufacturer/Model Number
Own Built
OS
Windows 7 Ultimate 64bit
CPU
QuadCore 4200MHz
Motherboard
Asus P8Z68-VLX
Memory
16296MB
Graphics Card(s)
GeForce GTX 550 Ti/PCIe/SSE2
Sound Card
On Board
Monitor(s) Displays
Polyview Chi Mei 19AW and Dell SE198WFP
Hard Drives
WDC WD5000AAKS-00A7BO (465GB) Samsung HD502HI (465GB) Seagate Desktop 1TB)
Just remembered. I read an article awhile ago that some malware/virus tools are using "Update Adobe Flash" as a way to enter a system. You may want to run a scan. As you may know, best only to download Flash from the Adobe site.

What is your antivirus ? Most in the forum recommend also running Malwarebytes.org in addition to your AV.

With that said, I doubt this is an AV issue. I actually have the same issue with IE9. Does not always display embeded vids on sports sites and some graphs on other sites. I also use Chrome as a backup.
 

My Computer

OS
Win 7, 32bit, Premium
I think IE9 only supports H.264 video format under HTML5. It should roll-back to Flash though. Click on Tools > Manage Add-ons > Tool Bars and Extension (in left pane) and see if the Active-X control for Flash is enabled.

Also, a site requesting use of Flash that you have not blocked or otherwise restricted should cause the yellow bar to appear. This bar gives you the chance to allow or deny the use of Flash for the site or all sites (bad choice). Choose "Run Add-on" if you trust the site.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Built 2/11/2011
OS
Windows 7 Pro-x64
CPU
i7-2600 3.4GHz - 3.8GHz Turbo
Motherboard
Intel DH67BL-B3
Memory
8Gb - 2x4GB, Muskin 991770 PC3-1333
Graphics Card(s)
Integrated Intel HD 2000
Sound Card
Integrated Intel 10.1 HD, RealTek ALC892
Monitor(s) Displays
Asus LCD VH222H, Haier HL24XSL2a
Screen Resolution
1920x1080, 1920x1080
Hard Drives
Crucial SSD C300-128Gb,
Western Digital WD5002AALX - 500Gb,
Western Digital WD7501AALS - 750Gb
PSU
Seasonic 650W 80+ Gold Modular
Case
Rosewill Defender
Cooling
Stock CPU, Four 120mm case fans, PCH fan added
Keyboard
Logitech EX100 Y-RBH94 Wireless
Mouse
Logitech EX100 M-RCE95 Wireless
Internet Speed
3.0/1.5 Mbs
Antivirus
Microsoft Security Essentials
Browser
Microsoft Internet Explorer 11
Other Info
Antec Veris Premier-Multimedia IR Station,
Cyber Accoustics-3602 Speakers,
AFT XM-5U Card Reader,
Hauppauge TV-HVR-2250,
Sony LX300 USB Turntable
Hi carwiz,

Thank you so much. problem solved. Good old Texas know how. Thanks again.
 

My Computer

Computer Manufacturer/Model Number
Own Built
OS
Windows 7 Ultimate 64bit
CPU
QuadCore 4200MHz
Motherboard
Asus P8Z68-VLX
Memory
16296MB
Graphics Card(s)
GeForce GTX 550 Ti/PCIe/SSE2
Sound Card
On Board
Monitor(s) Displays
Polyview Chi Mei 19AW and Dell SE198WFP
Hard Drives
WDC WD5000AAKS-00A7BO (465GB) Samsung HD502HI (465GB) Seagate Desktop 1TB)
Apparently not all browsers are supporting HTML5 videos, you can read about it and even test your browsers if it supports here.

I have tested with 3 browsers and only Chrome and Apple's Safari are supporting these video types, the reason is that MS and Mozilla have to pay an extra in order to be able to have these codes in their browser.
Youtube HTML5 does not work in Firefox | Troubleshooting | Firefox Help
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer Aspire 5750G
OS
Windows 7 Home Premium x64, Windows 8 Pro
CPU
i5-2430M
Motherboard
Acer JE50_HR
Memory
8 Gb
Graphics Card(s)
nVidia GeForce 610M
Sound Card
Realtek High Definition Audio
Antivirus
Avast
Browser
Chrome
Great! Glad you solved it! :party:
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Built 2/11/2011
OS
Windows 7 Pro-x64
CPU
i7-2600 3.4GHz - 3.8GHz Turbo
Motherboard
Intel DH67BL-B3
Memory
8Gb - 2x4GB, Muskin 991770 PC3-1333
Graphics Card(s)
Integrated Intel HD 2000
Sound Card
Integrated Intel 10.1 HD, RealTek ALC892
Monitor(s) Displays
Asus LCD VH222H, Haier HL24XSL2a
Screen Resolution
1920x1080, 1920x1080
Hard Drives
Crucial SSD C300-128Gb,
Western Digital WD5002AALX - 500Gb,
Western Digital WD7501AALS - 750Gb
PSU
Seasonic 650W 80+ Gold Modular
Case
Rosewill Defender
Cooling
Stock CPU, Four 120mm case fans, PCH fan added
Keyboard
Logitech EX100 Y-RBH94 Wireless
Mouse
Logitech EX100 M-RCE95 Wireless
Internet Speed
3.0/1.5 Mbs
Antivirus
Microsoft Security Essentials
Browser
Microsoft Internet Explorer 11
Other Info
Antec Veris Premier-Multimedia IR Station,
Cyber Accoustics-3602 Speakers,
AFT XM-5U Card Reader,
Hauppauge TV-HVR-2250,
Sony LX300 USB Turntable
mach04 said:
Apparently not all browsers are supporting HTML5 videos, you can read about it and even test your browsers if it supports here.

I have tested with 3 browsers and only Chrome and Apple's Safari are supporting these video types, the reason is that MS and Mozilla have to pay an extra in order to be able to have these codes in their browser.
Youtube HTML5 does not work in Firefox | Troubleshooting | Firefox Help
Click to expand...

Apparently IE9 h264 (I think thats the number) does support it. Anyway, as per my last post, in my case it was just that Flash Player was not enabled in ADD-ONs. It now works fine. Thanks for your input.
 

My Computer

Computer Manufacturer/Model Number
Own Built
OS
Windows 7 Ultimate 64bit
CPU
QuadCore 4200MHz
Motherboard
Asus P8Z68-VLX
Memory
16296MB
Graphics Card(s)
GeForce GTX 550 Ti/PCIe/SSE2
Sound Card
On Board
Monitor(s) Displays
Polyview Chi Mei 19AW and Dell SE198WFP
Hard Drives
WDC WD5000AAKS-00A7BO (465GB) Samsung HD502HI (465GB) Seagate Desktop 1TB)
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