Solved Issue with CD drive

jonesnewton

New member
Hi,

I am having an issue with copying CDs as a back up for use in the car, but for some reason the blank CDs will not load in my laptop drive? You can hear the head constantly keep moving!! I have managed to use a DVD to copy stuff and that works ok?
The blank CDs I am using are from the same pack of 25, used 15 already, tho it was a few months ago.. So could it just be the CDs or can I repair - adjust something in the laptop?

I have tried to load original CDs but its the same with them, the head keeps moving and then ejects CD?

Any advice?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer 7738G
OS
Acer Aspire 7738G Win 7 X64 bit Home Premium
It sounds like a hardware problem to me, but I could be wrong..
 

My Computer

Computer Manufacturer/Model Number
Advent Roma Laptop
OS
Windows 7 Enterprise SP1 x64 Windows 8 Enterprise RTM x64
CPU
Mobile DualCore Intel Pentium T4400, 2200 MHz (11 x 200)
Motherboard
Advent Roma (Intel Cantiga GL40)
Memory
4028 MB (DDR2-667 DDR2 SDRAM)
Graphics Card(s)
Mobile Intel(R) GMA 4500M
Sound Card
Realtek ALC662 @ Intel 82801IB ICH9 - High Definition Audio
Monitor(s) Displays
Generic PnP Monitor [NoDB]
Screen Resolution
1366x768
Hard Drives
TOSHIBA MK5065GSX ATA Device (500 GB, 5400 RPM, SATA-II)
Mouse
Mikomi 7 Button Laser Mouse w/DPi Switch
Internet Speed
Slow!!
It sounds like a hardware problem to me, but I could be wrong..

Hi,
Thanks for info, can you recommend a way to test this?
I have ran troubleshooting, it did some update, restarted but still the same??
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer 7738G
OS
Acer Aspire 7738G Win 7 X64 bit Home Premium
Really wierd, I opened the cd draw gave it a gentle blow of air and now its working!!:D
Thanks :-)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer 7738G
OS
Acer Aspire 7738G Win 7 X64 bit Home Premium
Pointer to the fact that the lense was dirty. Clean the lense periodically with a lense cleaner CD or atleast before using the optical drive. :)
 

My Computer

OS
Windows 7 Home Premium 32 bit
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