Alienware m14x laptop, Unidentified network & no internet access

Hello all,

I'm not exactly the most tech-savvy individual, so I will try to convey the problem I'm having here. I'm at my girlfriend's house, and have two laptops with me. One is a Sony VAIO (which I am currently using), the other is an Alienware m14x (sitting right next to me). I use the Alienware to play Diablo 3, and have had no issues connecting to any wireless access points prior to this.

My sony connects to her home network just fine (linksys), but the alienware will not. I enter in the network password, and when I try to connect, it gives me the yellow exclamation mark over the white connection bars. When I click on it, it says "connected" in bold letters next to the network name. However, above, it says "Unidentified network," and underneath, "No Internet access."

I have tried disabling firewalls and anti-virus software, I have reset the router, the computer, the wireless adapter, all to no avail. I'm not sure what to do. I'm pretty sure it's not the router's issue since all other wireless devices in the house connect to it just fine. Can anyone help me? I would greatly appreciate any advice/assistance.

Thanks in advance!

Also, I ran windows network diagnostics, and it said "'Wireless Network Connection' doesn't have a valid IP configuration."

BenH11 said:

Also, I ran windows network diagnostics, and it said "'Wireless Network Connection' doesn't have a valid IP configuration."

Click to expand...

If you can post a screen shot of the ipconfig/all from this machine I may be able to help.

BenH11

I had the same problem. We decided to restore the system and it worked perfectly fine. The computer reverted to previous settings and problem solved, the icon was gone, and Internet access resumed! Go to start, then click on system restore. Best of luck