I just did a clean install of windows seven using my OEM disk purchased a few years ago for this laptop. The sticker with the product key, has been damaged and I cannot read 6 characters. The laptop came from HP with vista, win7 was installed on a new hard drive using the same OEM disk. I am unable to activate windows 7. Is there any way to retrieve the activation code? or possibly a replacement? Any help would be appreciated.
UPDATE: Solved
I called Microsoft at 1800-642-7676 and explained the situation. They kindly generated a new key free of charge after approval from their supervisor.
I called Microsoft at 1800-642-7676 and explained the situation. They kindly generated a new key free of charge after approval from their supervisor.
Last edited:
My Computer
- Computer Manufacturer/Model Number
- HP HDX16
- OS
- Windows 7 Home x64
- CPU
- Centrino 2 duo P8400 2.26Ghz
- Memory
- 4 GB
- Hard Drives
- Vertex SSD