Acer Aspire 5742Z, Windows 7 64bit home premium advice please!

J

Joebhoy1016

New member
Local time
2:13 PM
Messages
6
Hi

My girlfriends laptop seems to be acting funny lately. I was wondering would someone mind looking at these and tell me if anything looks wrong!

No Ethernat controller and Printer port in Device manager. DVDRW drive wont work when I go into my Computer and right click and press Eject it does open.

I've service pack 1.

Laptop spec are

Acer Aspire 5742Z
Intel Pentium Processor P6100
15.6 HD LED LCD
Intel HD Garphics
4GB DDR3 Memory
Acer Nplify 802.11b/g/n


I've attached some files of scans I done with Acer Utility. When I go to Acer website it doesn't recognize most of my drivers
 

Attachments

My Computer My Computer

Computer Manufacturer/Model Number
Acer Aspire 5742Z
OS
Windows 7 Home Premium 64bit
CPU
Intel Pentium P6100
Memory
4GB DDR3 memory
Back up her data then restore to factory new state using the recovery partition. From the ACER Generic UG
Restore
The restore feature allows you to restore or recover the system from a factor
default image or from previously created CD and DVD backups. You can also
reinstall applications and drivers for your Acer system.
1 Click on Start, All Programs , Acer, Acer eRecovery Management.
2 Switch to the Restore page by clicking Restore.
3 You can choose to restore the system from a factory default image or
reinstall applications and drivers.
4 Follow the instructions on screen to complete the process.
Click to expand...
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Lenovo IdeaCenter 450
OS
Windows 10 Pro X64
CPU
Intel Quad Core i7-4770 @ 3.4Ghz
Memory
16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
Graphics Card(s)
Intel Integrated HD Graphics
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP 22" LCD
Screen Resolution
1680 x 1050
Hard Drives
250GB Samsung EVO SATA-3 SSD
2TB Seagate ST2000DM001 SATA-2
1.5TB Seagate ST3150041AS SATA
Keyboard
Dell USB
Mouse
Lenovo USB
Internet Speed
Cable via Road Runner 3MB Upload, 30MB Download
Antivirus
Windows Defender, MBAM Pro, MBAE
Browser
Seamonkey
Other Info
UEFI/GPT
PLDS DVD-RW DH16AERSH
I tried complete restore to factory settings but I got an error message saying my harddrive isn't configured to factory defaults!
 

My Computer My Computer

Computer Manufacturer/Model Number
Acer Aspire 5742Z
OS
Windows 7 Home Premium 64bit
CPU
Intel Pentium P6100
Memory
4GB DDR3 memory
Are you talking about your computer or your girlfriends computer?

Really best for her to post her own questions so that nothing is lost via the middle-man.
 

My Computer My Computer

Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
I'm talking about my girlfriend's laptop. I'm trying to get the cd/dvdrw drive to work for her
 

My Computer My Computer

Computer Manufacturer/Model Number
Acer Aspire 5742Z
OS
Windows 7 Home Premium 64bit
CPU
Intel Pentium P6100
Memory
4GB DDR3 memory
ask her to pose her own questions so that we eliminate any misunderstandings and false directions.
thanks,
karl
 

My Computer My Computer

Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
Can I get some help on this please?
 

My Computer My Computer

Computer Manufacturer/Model Number
Acer Aspire 5742Z
OS
Windows 7 Home Premium 64bit
CPU
Intel Pentium P6100
Memory
4GB DDR3 memory
Certainly! Have your girlfriend start a thread stating her problem.
 

My Computer My Computer

Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
Still can't get it.

The download just keeps stopping
 

My Computer My Computer

Computer Manufacturer/Model Number
Acer Aspire 5742Z
OS
Windows 7 Home Premium 64bit
CPU
Intel Pentium P6100
Memory
4GB DDR3 memory
What download? You need to be a lot more specific about your problems, because so far we're getting a lot of disconnected gibberish.
 
What download is it that keeps stopping? You're doing this on your computer, right? If not try it that way.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Lenovo IdeaCenter 450
OS
Windows 10 Pro X64
CPU
Intel Quad Core i7-4770 @ 3.4Ghz
Memory
16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
Graphics Card(s)
Intel Integrated HD Graphics
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP 22" LCD
Screen Resolution
1680 x 1050
Hard Drives
250GB Samsung EVO SATA-3 SSD
2TB Seagate ST2000DM001 SATA-2
1.5TB Seagate ST3150041AS SATA
Keyboard
Dell USB
Mouse
Lenovo USB
Internet Speed
Cable via Road Runner 3MB Upload, 30MB Download
Antivirus
Windows Defender, MBAM Pro, MBAE
Browser
Seamonkey
Other Info
UEFI/GPT
PLDS DVD-RW DH16AERSH
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