Mizerable Caddy
New member
Hi, I would like to get some help please. I got my Sony E series laptop with windows 7 on December 23 2010 I sent it back to the person I bought it from in February 2011 because it was not starting I got it back in March 2011 and it worked great. However, when I got ti back he changed a couple things on it, he installed a new cam program (nero) deleted the old one along with the bluetooth software that came with the laptop.
This week I put it to hibernate twice and when I came back to use it I found it had cut off. Upon restarting it I saw it was not shut down properly. Then I decided not to put it to hibernate but to put it to sleep, the same thing happened. A box came up saying to check for solutions I did and I also checked to see what was the problem (see below). Attached also is the result of a program a friend sent to diagnose what went wrong (i think). Thank you in advance.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 11273
Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8004BB75D0
BCP3: FFFFF8000480A748
BCP4: FFFFFA80064269F0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\071312-20560-01.dmp
C:\Users\Malvese\AppData\Local\Temp\WER-80184-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
This week I put it to hibernate twice and when I came back to use it I found it had cut off. Upon restarting it I saw it was not shut down properly. Then I decided not to put it to hibernate but to put it to sleep, the same thing happened. A box came up saying to check for solutions I did and I also checked to see what was the problem (see below). Attached also is the result of a program a friend sent to diagnose what went wrong (i think). Thank you in advance.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 11273
Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8004BB75D0
BCP3: FFFFF8000480A748
BCP4: FFFFFA80064269F0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\071312-20560-01.dmp
C:\Users\Malvese\AppData\Local\Temp\WER-80184-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Last edited:
My Computer
- Computer Manufacturer/Model Number
- PCG-61611L
- OS
- Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
- CPU
- AMD Athlon(tm) II P340 Dual-Core Processor
- Motherboard
- Sony Corporation VAIO
- Memory
- 4.00 GB
- Graphics Card(s)
- ATI Mobility Radeon HD 4200
- Sound Card
- (1) High Definition Audio Device (2) Realtek High Definiti
- Monitor(s) Displays
- 1. Mobile PC D isplay
- Screen Resolution
- 1366 x 768
- Hard Drives
- Hitachi HTS545032B9SA00 ATA Device
Generic 2.0 Reader -MS USB Device
Generic 2.0 Reader -SD USB Device
- Keyboard
- Standard PS/2 Keyboard
- Mouse
- PS/2 Compatible Mouse
- Internet Speed
- 54.0Mbps