henryeight
New member
- Local time
- 11:30 PM
- Messages
- 15
having problems with a DVD authoring program DVD Architect Studio v5.0 - it's been running OK under Win7 32-bit and have not changed anything recently.
The program ask to close (but there is no other option, other than send fault report which gets nowhere,,,). The first instance was about 6 weeks ago and it does more-or-less the same thing 9 out of 10 times... ( as each Prepeartion is well over 1hour it is very time-consuming Hoping it will be OK )
Oddly the Win7 PC continues to work OK, so it seems to be restricted to this particular prog.
Win7(32), 4Gb RAM, C has 32G HDD unused, Files are stored on SATA drive ~500G spare.
I get a Fault Msg... Fault Report: 6April2010 ( looks like Original progam date?)
Unmanaged Exception(0xccccfffe)
14Jy2012
0x75D5D36F
ox0000D36F
C:\windows\system32\KERNALBASE.dll
0x750AD36F
0x0000D36F
First Report was Mid-May2012
The box shows the Msg. I got today, you can see it's similar to the First one.
Firstly can someone explain what this msg means? (it is complete and accurate description, for example)
Secondly what might have caused it - today I was just reading about the Playlist feature, there was almost zero Processor activity.
Lastly, what can be done to prevent it in future?
I thought this was caused by an MS Win7 "Update" which come irregularly (when I shut down). There had been quite a while then a long-one arrived.....it was after this the program would shut-down, but it could be co-incidence, etc. I've had a few more "MS updates" always hoping one might fix it......
Previously the Prog would shut about 2/3rds the way through (just before the DVD-files were fully prepared and prior to Burning.....but today it wasn't really doing much at all.
The program ask to close (but there is no other option, other than send fault report which gets nowhere,,,). The first instance was about 6 weeks ago and it does more-or-less the same thing 9 out of 10 times... ( as each Prepeartion is well over 1hour it is very time-consuming Hoping it will be OK )
Oddly the Win7 PC continues to work OK, so it seems to be restricted to this particular prog.
Win7(32), 4Gb RAM, C has 32G HDD unused, Files are stored on SATA drive ~500G spare.
I get a Fault Msg... Fault Report: 6April2010 ( looks like Original progam date?)
Unmanaged Exception(0xccccfffe)
14Jy2012
0x75D5D36F
ox0000D36F
C:\windows\system32\KERNALBASE.dll
0x750AD36F
0x0000D36F
First Report was Mid-May2012
The box shows the Msg. I got today, you can see it's similar to the First one.
Firstly can someone explain what this msg means? (it is complete and accurate description, for example)
Secondly what might have caused it - today I was just reading about the Playlist feature, there was almost zero Processor activity.
Lastly, what can be done to prevent it in future?
I thought this was caused by an MS Win7 "Update" which come irregularly (when I shut down). There had been quite a while then a long-one arrived.....it was after this the program would shut-down, but it could be co-incidence, etc. I've had a few more "MS updates" always hoping one might fix it......
Previously the Prog would shut about 2/3rds the way through (just before the DVD-files were fully prepared and prior to Burning.....but today it wasn't really doing much at all.
My Computer
At a glance
Windows7 home premium 32-bitAMD Althonx2-240, dual-core 2.8GHz4G (2x 2Gb)500Mb, three o/p VGA and 2xdigital
- Computer Manufacturer/Model Number
- Dealer made PC
- OS
- Windows7 home premium 32-bit
- CPU
- AMD Althonx2-240, dual-core 2.8GHz
- Motherboard
- ASUS M4N78
- Memory
- 4G (2x 2Gb)
- Graphics Card(s)
- 500Mb, three o/p VGA and 2xdigital
- Sound Card
- on MBO
- Monitor(s) Displays
- 19" LCD Widescreen format
- Screen Resolution
- 1440 x 900
- Hard Drives
- All SATA: C;(and small restoration as D) 500G total with about 32G unused , 1x 500G (about 30Gb unused this holds old video/photo/audio files)
and 1x 2Tb holds new Program files, but NOT faulty program.... which was installed on C:
- PSU
- I think 600 W, it's over spec'd for the demand, IMHO
- Case
- Desktop -one of thiose highly-punched case to keep cool
- Cooling
- 8" slow fan, internal drive fans, PSU and CPU, low room temp
- Keyboard
- UK layout wired. mini-DIN PS2 connector on MBO
- Mouse
- USB-wired,
- Internet Speed
- cable, 2Mb
- Other Info
- This prog has been OK for nearly 1yr . . . . DVD Architect Studio v5.0 will give very similar Fault-Code( See postings). nearly 1 month later, without any video-processing, if I fiddle with the "Playlist" - this is part of the User-design and not anything "rogue" - but it suggests (to me?) that it's not any video-content (IE screen play action, or audio files) that are to blame.