C5180 printer not printing after moving from windows XP to 7

lisashim

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We had our HP c5180 printer installed on a windows XP machine. I recently moved it from there to our Windows 7 machine. Since moving it, i've tried everything i can think of to get the printer working (first on the network, then directly attached to the computer).
Most recently: i can print a test page from the HP solution center software. Still can't print from any application. The printer status does briefing show the document showing up, then it goes away (like it printed successfully) but nothing prints.

I have: checked cables, reinstalled the drivers and walked through the the solution center and windows printer helps. Everything indicates the printer is in working status.

Ports: the printer is connected on USB001 (in the port window it shows LPT1 and USB1 as "virtualization").

Any thoughts?
 

My Computer My Computer

At a glance

64 bit windows 7 home premium
Computer Manufacturer/Model Number
HP
OS
64 bit windows 7 home premium
Did you download the drivers from HP?
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64 SP1Core i7-2670QM8GB DDR3 PC3-10600Intel HD Graphics 3000 + GeForce GT 540M
Computer Manufacturer/Model Number
Dell XPS 15 L502x
OS
Windows 7 Ultimate x64 SP1
CPU
Core i7-2670QM
Memory
8GB DDR3 PC3-10600
Graphics Card(s)
Intel HD Graphics 3000 + GeForce GT 540M
Screen Resolution
1920x1080
Hard Drives
1TB 5400RPM Seagate
Yes, i downloaded from HP.
I also have noticed that a copy of the printer shows up in Printers and Devices. I "remove printer" and it comes back. Maybe this is a clue? (it comes with the yellow exclamation point). I am printing to the i set as default.
 

My Computer My Computer

At a glance

64 bit windows 7 home premium
Computer Manufacturer/Model Number
HP
OS
64 bit windows 7 home premium
Looks like you got a driver problem.
 

My Computer My Computer

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Vista, Windows7, Mint Mate, Zorin, Windows 8from 1.6GHz Duo to i7
Computer Manufacturer/Model Number
HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
OS
Vista, Windows7, Mint Mate, Zorin, Windows 8
CPU
from 1.6GHz Duo to i7
Monitor(s) Displays
2x HP w2207
Hard Drives
5x HDD, 7x SSD, 12x Externals
Keyboard
with trackball - no mices
Mouse
Trackball mice
Internet Speed
DSL 6000
If the driver was the problem, would i be able to print from the HP Solution Center Software?
 

My Computer My Computer

At a glance

64 bit windows 7 home premium
Computer Manufacturer/Model Number
HP
OS
64 bit windows 7 home premium

My Computer My Computer

At a glance

Windows 7 Ultimate x64 SP1Core i7-2670QM8GB DDR3 PC3-10600Intel HD Graphics 3000 + GeForce GT 540M
Computer Manufacturer/Model Number
Dell XPS 15 L502x
OS
Windows 7 Ultimate x64 SP1
CPU
Core i7-2670QM
Memory
8GB DDR3 PC3-10600
Graphics Card(s)
Intel HD Graphics 3000 + GeForce GT 540M
Screen Resolution
1920x1080
Hard Drives
1TB 5400RPM Seagate

My Computer My Computer

At a glance

Vista, Windows7, Mint Mate, Zorin, Windows 8from 1.6GHz Duo to i7
Computer Manufacturer/Model Number
HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
OS
Vista, Windows7, Mint Mate, Zorin, Windows 8
CPU
from 1.6GHz Duo to i7
Monitor(s) Displays
2x HP w2207
Hard Drives
5x HDD, 7x SSD, 12x Externals
Keyboard
with trackball - no mices
Mouse
Trackball mice
Internet Speed
DSL 6000
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