HP Deskjet D2400 Series Printer Compatibility

My printer's power button always blinks and everytime i start printing, it always says that the printer is offline and the active printing documents are all paused whereas when i check it in Devices and printers, it can read the printer and when i troubleshoot it, it states that the printer is off. i don't know what's the problem because it only started when i upgrade my o.s to windows 7 but when i bought that printer i was using windows xp.... it turned out that i encounter this kind of problem when i'm using windows 7 but i also encounter this when i used windows xp but not that serious to the extent that it's not printing at all.
By the way, i've been using this printer for more than 3 years. Thanks and hope you can help to solve this problem. ^^

Checking out HP's support/driver download site for that printer there seems to a few models of that printer. Have you uninstalled the printer driver and software and reinstalled it using, if available, windows 7 software and drivers.

Looking further, it seems all the listed printer models all have windows 7 versions. Do you have the right bit version installed?

http://h20000.www2.hp.com/bizsuppor...kId=135&prodTypeId=18972&prodSeriesId=2510721

Go to Start/Devices and Printers. Make sure you have a check mark on your printer of choice. If not right click on it and select as default.

i did... i find a driver for the windows 7 and installed it,,... but unfortunately same problem occurs,,... too bad it can't read my colored ink cartridge and also states that my black ink cartridge is in low level, but i just re-filled it last month... ????

it has a check on it.... but everytime i troubleshoot it, it always says that my printer is off and i need to turn it on,.. but my printer is really on... ????

If both ink cartage's don't have the proper amount of ink you printer will not work. Sometimes DIY filling of ink cartage's and not replacing them will cause this problem also.

Layback Bear said:

If both ink cartage's don't have the proper amount of ink you printer will not work. Sometimes DIY filling of ink cartage's and not replacing them will cause this problem also.

Click to expand...

Very true...ran into that problem myself a few years back. I would only refill 3 times then buy a new cartridge.

oh... okay i see now.. thank you guys for the info and will try it out if it works ^^ XD