Solved I've had many different BSODs randomly, and I'm at wit's end.

I got my new IBUYPOWER machine back towards the end of March (after ordering it at the end of Feburary). Since about Mid-April, it has randomly BSOD anywhere from one every other day, to five times a day. I've spent the last three months trying to troubleshoot it down to a specific part or drivers, with little success (up to and including formatting and using a new HDD, which meant I lost the Office stuff I paid extra for). I have also noticed that it tends get rather hot (like, the side of the actual machine gets VERY hot to the touch - I could fry an egg on the side if I were so bold), even though it's in a well-ventilated area (which leads me to believe that at least part of it is shutting down to prevent overheating). I have attached my .dmp files as well as a log of the error window that pops up. I don't want to send it in because last time I had to wait an entire month for it, but on the other hand, I'm tired of having problems with something for almost the entire time I've owned it.

I've tested with MemTest86 and got no errors. I've turned off Driver Verifier and turned it back on, and I've even used "BlueScreenView", and it shows issues with "NT Kernel & System" on 8/11 of the minidumps, but again, nothing overly concrete.

In terms of heat, I think I am just going to get an extra fan, since I currently have a desk fan on, and it's helping keep cool.

Unfortunately, the short-lived support hours perfectly coincide with my work hours, so I can not call in and request a claim. I posted a request for an RMA on the Customer Support board, and it was suggested that I post here, so I'll jump through one more hoop for this thing.

...sorry, I'm a little bitter. Any help would be greatly appreciated.

Edit - Added the SF Diag Tool results as well. Currently installing virus scan again.

Hi Darkon

Could you follow this Blue Screen of Death (BSOD) Posting Instructions to post in the complete set of files..

this would help

Try disabling hibernation for now.
http://www.sevenforums.com/tutorials/819-hibernate-enable-disable.html
The errors are all over the place. However, it seems the system hibernation function is in play I'd like to get it out of the way for now.
It wouldn't hurt to do a full scan with a antivirus tool either. As malware can sometimes cause stuff like this.
You can use the free version of this tool if you don't have anything available.
Malwarebytes : Malwarebytes Anti-Malware PRO removes malware including viruses, spyware, worms and trojans, plus it protects your computer

Hybernate - Disabled

Reinstalling Malware Bites, but in all honesty, I'm not too sure it will do any good, as I've had it in the last two installs (no offense to anyone).

SF Diag Tool files attached to original post.

Hi Darkon

Disable the AMD Fuel service ... part of the AMD display driver software installation..... try disabling this and see if BSOD occurs... Most of BSOD and Bugcheck errors were due to this....

Disable the below startup items as welll

StartCCC REG_SZ "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
AMD AVT REG_SZ Cmd.exe /c start "AMD Accelerated Video Transcoding device initialization" /min "C:\Program Files (x86)\AMD AVT\bin\kdbsync.exe" aml

Click to expand...

Fuel service disabled. Testing now. I will post updates as it goes.

Have you had any BSOD's ???

As for heat .... Use either Speccy or Speedfan..to check your temps and let us know.

So far, no, I have not. But I've been at work since posting that message, and I won't be home for another few hours. Hopefully, nothing so far, but we'll see as it goes, since the BSODs have been very sporadic, triggering from YouTube videos to refreshing my Steam friends list, to playing Diablo 3.

At this point, I think I will need to just cut through and get the RMA set up, as now I'm dealing with yet another type of lockdown - now it just freezes. I left the PC on when I went to work at 12pm, and I come home after some fun after work at ~2am, only to see that the PC has been frozen and hasn't done anything since 1:24pm. Didn't reboot, didn't BSOD, just locked.

I'm tired, I give up, and I admit defeat.

Never give up me hearties !!!

Post the eventviewer logs for system and application

Will cook up some solution for you

centaur78 said:

Never give up me hearties !!!

Post the eventviewer logs for system and application

Will cook up some solution for you

Click to expand...

Event viewer logs are in the Seven Forums.zip file. Named: EventSys.txt

-Justin

HonorGamer said:

centaur78 said:

Never give up me hearties !!!

Post the eventviewer logs for system and application

Will cook up some solution for you

Click to expand...

Event viewer logs are in the Seven Forums.zip file. Named: EventSys.txt

-Justin

Click to expand...

Thanks Honor... those are the old ones... he just had a BSOD and i need to the latest list...

centaur78 said:

HonorGamer said:

centaur78 said:

Never give up me hearties !!!

Post the eventviewer logs for system and application

Will cook up some solution for you

Click to expand...

Event viewer logs are in the Seven Forums.zip file. Named: EventSys.txt

-Justin

Click to expand...

Thanks Honor... those are the old ones... he just had a BSOD and i need to the latest list...

Click to expand...

I seen that now. I apologize. But yes the latest will help determine the problem so much easier.

-Justin

Enjoy, Centaur.

hmm you did mention that the AMD Fuel service was disabled.... but for some reason .... during the time of the freeze .... This service had started...

Darkon could you use Autoruns and look into specifically the logon and service sections..., see if the service is till on

Better still ..... uninstalll all the ATI related Softwares from Add remove Programs... As the latest ATI display drivers are at version 12.6... and one that you are using is 8.9. Go here to get the latest . Install these... and let me know if it freezes..

So far, so good. Also seems to be helping the overheating. But it's only been a few hours. Let's see how it handles further on down the line. I'll keep you updated.

Weeeeeeeeeeeeeeeeeeellllllllllllllllllllllllpppppppppppppppppppp, not so much the overheating.

Before installing Speedfan, I had already installed CoreTemp to measure the temperature there. And look what I found.



Before I got to shut it down, it apparently spiked to 201 at one point. And again, I could feel the heat radiating from the machine itself.

And in case this helps any...

Holy smokes !!!!!

The Tjmax is the junction Temperature ...meaning ,,, thats the maximum temperature the hottest part of the processor core should not exceed.... Temps like 210 !!!!! would reduce the life of your processor in the long run.

You can use Speccy or speedfan to see the temps for other peripherals like harddrive, graphics card and the processor. This should give an idea of which zone of your computer show high temp..... most probable would be dust build op in those area

anyways if you can remove the side cover... use a vaccum to blow the dust out.....

Get extra fans put in if possible

Yeah, I know - crazy right? Please keep in mind that I'm not trying to run it that hot for obvious reasons, nor am I overclocking in any way. I've been keeping the machine dust free (and me nor the wife smoke, so that's not adding anything either). The side furthest from the motherboard is made of mesh, so it's pretty well ventilated in that regard, however I still have a fan blowing on it on a regular basis. The side closes to the motherboard (especially in relation to the processor, obviously) is where it gets really hot to the touch, even though there is ventilation on the top and on the bottom, as well as the entire mesh side.

Funny story - I've installed both of those (I used Speedfan for years on my XP machine), and when I tried to run Speedfan, it would not load for me at all. It would go to "not responding" and then just sit there. Speccy just crashed my PC (ironically enough, while I was typing this same error message to point out that my PC had crashed just minutes before).

One thing of note, however is that this machine, if you purchase the default LAN WARRIOR II on iBuyPower, it comes "default" with Liquid CPU Cooling System w/ 92mm Radiator [AMD] as the cooling system. Since I've heard horror stories before, and I have no desire to gamble, I went with the Certified CPU Fan and Heatsink, which, in all honestly, if I can get this thing to stay on a decent amount of time, I would be more than happy to drop for an after-market piece, and some extra fans (instead of my brand new bedside fan cooling my PC instead of me).

With the temperature spiking that high almost out of nowhere, this is why I still want to RMA the machine - last thing I want or need is a $1000 paperweight because the place I bought it from tries to say I screwed something up myself. Not that I don't appreciate your help, because I honestly do.


EDIT - Forgot the update with the new Event Viewer.

hmm

Well if it is under warranty... get it fixed by them....

But its beats me... since you say ... the inner's of the PC is clean or dustfree... and if the processor and heat sink's are installed properly.... you would rarely see... this kind of spike in temps even for a gaming machine.... and you didn't even overclock....or did they ???

Could you use CPUZ and tell me how may core does it show ??? Since your processor is 8 core... it should show 8 .

Your motherboard is an ASUS M5A88-M which has a feature Core Unlocker meaning 4 core CPU can be 6 Core if this is enabled. Let me know..

Since this is marketed as a gaming desktop... i am sure... there is some kind of overclocking thats done .....

Asus site does have certain utilities for overclocking the system.... check them out and let me know what you see there... post the screen shot