Solved BSOD 9f while idling

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rviscuso

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The dreaded BSOD 9F driver power state failure has been a problem for the last few months. HP dv7 laptop is about 1 1/2 yrs old. BSOD is random; sometimes a week can go by and at others multiple times in a day. I updated the BIOS to F.1B, the radeon graphics hd6770m driver is 8.830.6.2000 4/12/2011 with no improvement. sevenforums.zip is attached. What else do you need to know?
 

My Computer My Computer

At a glance

windows 7 home premiumintel i78gb sodimm 1333mhzradeon hd 6770m
Computer Manufacturer/Model Number
hp pavilion dv7-6143cl
OS
windows 7 home premium
CPU
intel i7
Memory
8gb sodimm 1333mhz
Graphics Card(s)
radeon hd 6770m
Broadcom blue tooth driver. Try uninstalling the device and seeing if the crashes stop.
 

My Computer My Computer

At a glance

MS Windows 7 Professional 64-bit SP1AMD FX(tm)-6100 Six-Core Processor Socket AM3...8.00 GB Dual-Channel DDR3 @ 802MHz (11-11-11-...NVIDIA GeForce GTX 560 Ti
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Build
OS
MS Windows 7 Professional 64-bit SP1
CPU
AMD FX(tm)-6100 Six-Core Processor Socket AM3+ (942)
Motherboard
ASUSTeK COMPUTER INC. SABERTOOTH 990FX (AM3r2)
Memory
8.00 GB Dual-Channel DDR3 @ 802MHz (11-11-11-36) 1.5Volts
Graphics Card(s)
NVIDIA GeForce GTX 560 Ti
Sound Card
Onboard Realtek HD
Monitor(s) Displays
shimian (1920x1080@60Hz)
Screen Resolution
1920*1080
Hard Drives
OCZ-AGIL ITY3 SATA Disk Device 120GB
PSU
Corsair TX 750
Case
Corsair
Cooling
WaterCooled
Keyboard
Microsoft Wired
Mouse
Logitech USB Optical TiltWheel Mouse
Internet Speed
Realtek PCIe GBE Family Controller 20MB*1MB
Antivirus
Avast
Browser
Firefox
Other Info
150GB Internal Hard Drive for Backing Up Important Files -
Hauppauge Nova-DT Dual DVB-T Tuner Device (+IR) -
USB PC Camera with Mic (SN9C105)
Thanks for the quick response. A quick eduction if you don't mind; what led you to this conclusion? Is there something in the dump I can search?
 

My Computer My Computer

At a glance

windows 7 home premiumintel i78gb sodimm 1333mhzradeon hd 6770m
Computer Manufacturer/Model Number
hp pavilion dv7-6143cl
OS
windows 7 home premium
CPU
intel i7
Memory
8gb sodimm 1333mhz
Graphics Card(s)
radeon hd 6770m
Since I do not use bluetooth I went ahead and disabled it. Only time will tell if it works.

I tried locating in the sevenforums file created as well as the mini dump files, event viewer and bluescreen viewer but could not see how any of that ties to the bluetooth.
What should I be looking for?
 

My Computer My Computer

At a glance

windows 7 home premiumintel i78gb sodimm 1333mhzradeon hd 6770m
Computer Manufacturer/Model Number
hp pavilion dv7-6143cl
OS
windows 7 home premium
CPU
intel i7
Memory
8gb sodimm 1333mhz
Graphics Card(s)
radeon hd 6770m
I wish I could say disabling the bluetooth worked but unfortunately it did not. I ran sfc scannow and chkdsk but did not find any errors.

What else should I be checking?
 

My Computer My Computer

At a glance

windows 7 home premiumintel i78gb sodimm 1333mhzradeon hd 6770m
Computer Manufacturer/Model Number
hp pavilion dv7-6143cl
OS
windows 7 home premium
CPU
intel i7
Memory
8gb sodimm 1333mhz
Graphics Card(s)
radeon hd 6770m
Did it blue screen? I need the dump file if it did.

Thanks
 

My Computer My Computer

At a glance

MS Windows 7 Professional 64-bit SP1AMD FX(tm)-6100 Six-Core Processor Socket AM3...8.00 GB Dual-Channel DDR3 @ 802MHz (11-11-11-...NVIDIA GeForce GTX 560 Ti
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Build
OS
MS Windows 7 Professional 64-bit SP1
CPU
AMD FX(tm)-6100 Six-Core Processor Socket AM3+ (942)
Motherboard
ASUSTeK COMPUTER INC. SABERTOOTH 990FX (AM3r2)
Memory
8.00 GB Dual-Channel DDR3 @ 802MHz (11-11-11-36) 1.5Volts
Graphics Card(s)
NVIDIA GeForce GTX 560 Ti
Sound Card
Onboard Realtek HD
Monitor(s) Displays
shimian (1920x1080@60Hz)
Screen Resolution
1920*1080
Hard Drives
OCZ-AGIL ITY3 SATA Disk Device 120GB
PSU
Corsair TX 750
Case
Corsair
Cooling
WaterCooled
Keyboard
Microsoft Wired
Mouse
Logitech USB Optical TiltWheel Mouse
Internet Speed
Realtek PCIe GBE Family Controller 20MB*1MB
Antivirus
Avast
Browser
Firefox
Other Info
150GB Internal Hard Drive for Backing Up Important Files -
Hauppauge Nova-DT Dual DVB-T Tuner Device (+IR) -
USB PC Camera with Mic (SN9C105)
I looked in the sevenforums file (zip attached) but do not see a DMP file dated 8/17.
It looks as if only older DMP's were included. What gives?
 

My Computer My Computer

At a glance

windows 7 home premiumintel i78gb sodimm 1333mhzradeon hd 6770m
Computer Manufacturer/Model Number
hp pavilion dv7-6143cl
OS
windows 7 home premium
CPU
intel i7
Memory
8gb sodimm 1333mhz
Graphics Card(s)
radeon hd 6770m
It's been a few weeks since I disabled the Broadcom bluetooth. I think that second 9F dump which occured following the disable was because I did not boot the laptop. Since then the problem has not recurred.

Thanks to Anthony. I wish I knew how you figured it out. If you have the time let me know. Thanks again!!
 

My Computer My Computer

At a glance

windows 7 home premiumintel i78gb sodimm 1333mhzradeon hd 6770m
Computer Manufacturer/Model Number
hp pavilion dv7-6143cl
OS
windows 7 home premium
CPU
intel i7
Memory
8gb sodimm 1333mhz
Graphics Card(s)
radeon hd 6770m
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