Solved Sound Card not detected in Windows 7 x64

MrWhaleTrain

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Hi there just wanted some help regarding my sound is all. Last night I was happily on my computer searching the web, I then shut my computer down for the night and, as always, I tunred the power off at the socket after a safe shut-down. The morning after I wake up and notice that my sound has suddenly stopped working. The sound card isn't detected, nothing. I've tried switching OS, reinstalling Windows and also clearing the CMOS using a jumper. I've tried everything but I think my onboard sound card is kaput. When I install Windows for the first time on a clean install it has the drivers pre-installed so I dont need to worry about installing them (I have tried installing the drivers from Gigabyte too) but nothing, it's like my sound card isn't even there. What do you think guys am I better going to Scan to get a replacement or buying a cheapo sound card?

Any help is appriciated :)

Thanks,
MrWhaleTrain
 

My Computer My Computer

At a glance

Windows 7 64bitAMD FX 61008GB (4GB x 2) Corsair XMS 3XFX HD Radeon 6850 XXX Edition
Computer Manufacturer/Model Number
Gigabyte
OS
Windows 7 64bit
CPU
AMD FX 6100
Motherboard
Gigabyte GA-970A-DS3
Memory
8GB (4GB x 2) Corsair XMS 3
Graphics Card(s)
XFX HD Radeon 6850 XXX Edition
Sound Card
Onboard
Monitor(s) Displays
LG D2342P - Passive 3D Display
Hard Drives
120GB SATA-III SanDisk Extreme SSD,
500GB SATA-II Hitachi 7200RPM
250GB PATA Seagate
PSU
Powercool 650w Modular PSU
Case
N/A
Cooling
Stock AMD FX Cooler
Generally, Windows 7 will install a lot of device drivers, but not all drivers and the generic sound driver that Windows installs may or may not work (or work properly). After installing Windows the best option is to reinstall all the drivers from the motherboard manufacturer's install disc.

As you have a gigabyte (what I also have) install all the drivers, but you don't need all the extra software, which can cause problems in some cases. Case in point the Gigabyte "easy tune" that came with my motherboard caused sound glitches due to CPU interruptions.
 

My Computer My Computer

At a glance

Windows 10 64 bitIntel i7 6700K16GB Corsair DominatorIntel CPU Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
Thanks for the reply. When I do reinstall Windows, sound works out of the box so I defiantly know something is up. I tried using the drivers from Gigabyte to no avail. I contacted Scan support today and they said to bring in the board and get a replacement, if they don't have my board in stock I can have one that is equivalent to the price tag and also specs too. Thanks for the advice anywho...
 

My Computer My Computer

At a glance

Windows 7 64bitAMD FX 61008GB (4GB x 2) Corsair XMS 3XFX HD Radeon 6850 XXX Edition
Computer Manufacturer/Model Number
Gigabyte
OS
Windows 7 64bit
CPU
AMD FX 6100
Motherboard
Gigabyte GA-970A-DS3
Memory
8GB (4GB x 2) Corsair XMS 3
Graphics Card(s)
XFX HD Radeon 6850 XXX Edition
Sound Card
Onboard
Monitor(s) Displays
LG D2342P - Passive 3D Display
Hard Drives
120GB SATA-III SanDisk Extreme SSD,
500GB SATA-II Hitachi 7200RPM
250GB PATA Seagate
PSU
Powercool 650w Modular PSU
Case
N/A
Cooling
Stock AMD FX Cooler
Sounds like they are acknowledging a problem.

I just built a new system, see my specs, using a gigabyte Z77 motherboard. Its working great.
 

My Computer My Computer

At a glance

Windows 10 64 bitIntel i7 6700K16GB Corsair DominatorIntel CPU Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
Not bad pal, been to Scan today. Took the board in boxed up and they gave me an Asus M5A97 instead, had to pay £12 to cover for extra cost. All working find so am happy :)

Thanks for the help and this thread can be locked...
 

My Computer My Computer

At a glance

Windows 7 64bitAMD FX 61008GB (4GB x 2) Corsair XMS 3XFX HD Radeon 6850 XXX Edition
Computer Manufacturer/Model Number
Gigabyte
OS
Windows 7 64bit
CPU
AMD FX 6100
Motherboard
Gigabyte GA-970A-DS3
Memory
8GB (4GB x 2) Corsair XMS 3
Graphics Card(s)
XFX HD Radeon 6850 XXX Edition
Sound Card
Onboard
Monitor(s) Displays
LG D2342P - Passive 3D Display
Hard Drives
120GB SATA-III SanDisk Extreme SSD,
500GB SATA-II Hitachi 7200RPM
250GB PATA Seagate
PSU
Powercool 650w Modular PSU
Case
N/A
Cooling
Stock AMD FX Cooler
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