BSOD playing Borderlands 1 and 2, CS:GO, and Portal 2. Bugcheck 0x3b

lucaswrite · Sep 20, 2012

So I just got Borderlands 2, and I installed it. Before I go on I'd just like to point out that the error I'm posting about happens also in Borderlands 1, CS:GO, Portal 2, and Darkness II.

When I launch the game through steam, I get the standard DirectX installation that everybody usually gets when they start a steam game for the first time. Now for Borderlands 2 i pass that and I get to the window launcher where it says play, settings, exit, and such. Now whenever I hit play my computer instantly freezes and the sound loops. By loop, I mean that the person I'm talking to in Teamspeak will seem to stop talking and through my headphones I hear EHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH, and I'm forced to hold down my power button, because ctrl + alt + delete, alt+tab, or the windows key don't do anything.

With the other games it's similar to this but it actually shows a black screen. With Borderlands 2 it straight up crashes.

Now, I've tried so... many... things. I've verified the game files, restarted steam, updated all drivers, reinstalled the game, took a dump, and have tried others but AM OPEN TO ANY SUGGESTIONS AT ALL.

My specs are up to date for sure! I can run guild wars 2, killing floor, Trine 2, Garry's Mod, Tf2, CS:Source, SKYRIM, all without any problem.

SPECS:

Nvidia 560GTX
Msi Motherboard x58a-gd45
12 gb of ram
3.2ghz processor

Please please help, if you need any more information I will gladly provide it. Please. Good. God.

(I've attached the zip from SF Diagnostic Tool)

View attachment 232744

Other screenshots that might help:

http://i.imgur.com/2zDfv.png

http://i.imgur.com/Xa3Hj.png

Thanks again.

Arc · Sep 21, 2012

Welcome aboard.

It says that it is caused by RwDrv.sys. Unfortunately I dont have any info on that driver, and google also failed to provide any sound information.

Wherefrom you have got the game? Is the source trustworthy?

I would suggest you to first make it sure that it is not a malware.

Download, install and updats MBAM free. Not boot into safe mode, sann the entire computer with MBAM.

Let us know the result.

lucaswrite · Sep 21, 2012

Well, I know the games are trustworthy, because I purchased them from steam. Should I still do MBAM?

Arc · Sep 21, 2012

MBAM will not do any harm at all.

I dont have any information about RwDrv.sys. So I searched it in google. Havent got any useful info, but some places say it might be a malicious one. :sarc:

I am asking for more help ... if anybody knows about it.

koolkat77 · Sep 21, 2012

Sounds like a virus/malware and similar
Do a full scan with Malware Bytes as suggested
Run WDO as well http://www.sevenforums.com/tutorials/166445-windows-defender-offline.html

Arc · Sep 21, 2012

Moreover, do you use any program like RWEverything?
This info is important.

lucaswrite · Sep 21, 2012

Here is what it my Malware Bytes scan looks like.

http://i.imgur.com/F3WY8.png

I don't have RWEverything, should I delete the rwdrv.sys file? My other friends dont even have it in their /windows/syswow64/drivers folder.

I deleted the rwdrv.sys file and put it on a flash drive, and the problem is still occuring.

Arc · Sep 21, 2012

I have ashed NoelDP for some help in your issue.

lucaswrite · Sep 21, 2012

Thank you, I will await further instruction.

NoelDP · Sep 22, 2012

I note from the MBAM screenshot that you appear to have installed some 'cheat' addon for Steam - and it's this which is causing MBAM to throw a fit. Many such addons are nothing more than vehicles for malware, so need to be applied with extreme care.

That said, I don't see anything which calls for my speciality (problems with WGA) - the Event logs seems normal - but let's check it anyhow....

Please follow this tutorial and post an MGADiag report - then we can see what the problem is.

http://www.sevenforums.com/windows-updates-activation/234159-windows-genuine-activation-issue-posting-instructions.html

Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
http://www.microsoft.com/en-us/howtotell/Hardware.aspx

lucaswrite · Sep 22, 2012

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-Q34HV-V4MGH-QDMGR
Windows Product Key Hash: R6uwC54ec0FA+eYv2mgYV008FIM=
Windows Product ID: 00359-OEM-8802111-42201
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {A2A8862B-7DEE-4D23-A76D-6473858D7292}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{A2A8862B-7DEE-4D23-A76D-6473858D7292}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-QDMGR</PKey><PID>00359-OEM-8802111-42201</PID><PIDType>3</PIDType><SID>S-1-5-21-3573619482-4000005869-347394672</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7522</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V25.2</Version><SMBIOSVersion major="2" minor="5"/><Date>20110819000000.000000+000</Date></BIOS><HWID>2E7C3B07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: 9f83d90f-a151-4665-ae69-30b3f63ec659
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00176-021-142201-02-1033-7601.0000-2452011
Installation ID: 007996386453857453471753017393111026790245184161339464
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: QDMGR
License Status: Licensed
Remaining Windows rearm count: 1
Trusted time: 9/22/2012 8:17:15 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 9:1:2012 06:58
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: PgAAAAIABgABAAEAAwABAAAAAgABAAEACrZ2wcRPFT9iwxJuhDTiZ0a8itWqN5gid/YiRT7busKeo5He6oI=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            7522MS        A7522500
  FACP            7522MS        A7522500
  HPET            7522MS        OEMHPET 
  MCFG            7522MS        OEMMCFG 
  OEMB            7522MS        A7522500
  SSDT            DpgPmm        CpuPm

On my case, on the sticker, it says Windows 7 Home Prem.

Also I don't know if I said it before but everytime my computer crashes there's no blue screen, but on certain games there is a black screen and my computer ultimately freezes and the sound loops. I am forced to hard reset my computer via the power button.

Thanks.

NoelDP · Sep 22, 2012

As far as I can see, there is no cause for concern - as far as Windows licensing/WGA is concerned.

(I'll now bow out,as I have had rather a large quanitity of etOH

)

Arc · Sep 22, 2012

Thanks a huge lot, Noel.

In this situation, I would suggest a clean install .

BSOD playing Borderlands 1 and 2, CS:GO, and Portal 2. Bugcheck 0x3b

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