Solved Windows Not Genuines error 0x8004fe21, Please Help.

L

Luke1138

New member
Local time
4:25 PM
Messages
6
I recently reinstalled my windows a few days ago onto a new SSD, went fine, updated everything etc... Now it's giving me this error, although I've activated my windows at least 3 times to rid this popup by "change product key" in the system window and also went through tech support on the phone. It is validated as genuine each time. (Not much help from tech support). If I could just suppress the popup as my computer is still saying it's genuine everywhere else. (going to upgrade to Windows 8 when it's released for the windows upgrade program so if I don't NEED to fix the core problem, suppressing would be alright)

Any and all help would be appreciated. Thanks in advance!
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bit SP1AMD Quad-Core A6-3420M 1.5GHz (OC 2.4GHz)Samsung DDR3-1333 SODIMM 8GB(4GBx2)AMD Radeon HD 6520G + 7670M Dual GPU
Computer Manufacturer/Model Number
Acer AS5560G-7809
OS
Windows 7 Home Premium 64-bit SP1
CPU
AMD Quad-Core A6-3420M 1.5GHz (OC 2.4GHz)
Motherboard
Aspire 5560 (Socket FS1)
Memory
Samsung DDR3-1333 SODIMM 8GB(4GBx2)
Graphics Card(s)
AMD Radeon HD 6520G + 7670M Dual GPU
Sound Card
AMD HD Audio | Realtek HD Audio
Monitor(s) Displays
HD Widescreen CineCrystal LED-backlit Display
Screen Resolution
1366x768 16:9 HD
Hard Drives
OCZ-VERT EX3 SATA 120GB SSD | WDC WD32 00BPVT-22JJ5T0 320GB USB HDD
Mouse
Logitech M510 Wireless Laser Mouse
Internet Speed
Broadcom 2x2 11b/g/n W LAN PCIe Half Mini Card Adapter

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Code: 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-B72HF-PK3H3-YPVMD
Windows Product Key Hash: 2836vEzqRdMtsa2WVByUn9KRRVU=
Windows Product ID: 00359-OEM-9822894-62003
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {D5DB648F-E212-4E02-8491-C5BCA0E6326C}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Waterfox\waterfox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\slc.dll[Hr = 0x800b0100]
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{D5DB648F-E212-4E02-8491-C5BCA0E6326C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-YPVMD</PKey><PID>00359-OEM-9822894-62003</PID><PIDType>8</PIDType><SID>S-1-5-21-825098737-1405812800-125846853</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire 5560</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies Ltd.</Manufacturer><Version>V1.17</Version><SMBIOSVersion major="2" minor="6"/><Date>20120409000000.000000+000</Date></BIOS><HWID>8ACC3607018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00196-228-962003-02-1033-7601.0000-2672012
Installation ID: 019602823045480123087980325950533813668625914745376772
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: YPVMD
License Status: Licensed
Remaining Windows rearm count: 0
Trusted time: 9/23/2012 5:12:08 PM

Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x0000000000000100
Event Time Stamp: 9:22:2012 16:20
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui


HWID Data-->
HWID Hash Current: MgAAAAEAAQABAAIAAQACAAAAAgABAAEAln2EVz5I8vvaIERxCDNyvGI9kPdSTJR+AGo=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            ACRSYS        ACRPRDCT
  FACP            ACRSYS        ACRPRDCT
  HPET            ACRSYS        ACRPRDCT
  MCFG            ACRSYS        ACRPRDCT
  SLIC            ACRSYS        ACRPRDCT
  UEFI            ACRSYS        ACRPRDCT
  UEFI            ACRSYS        ACRPRDCT
  SSDT            AMD           POWERNOW
  SSDT            AMD           POWERNOW
  UEFI            ACRSYS        ACRPRDCT
COA is "Windows 7 Home Prem OA"
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bit SP1AMD Quad-Core A6-3420M 1.5GHz (OC 2.4GHz)Samsung DDR3-1333 SODIMM 8GB(4GBx2)AMD Radeon HD 6520G + 7670M Dual GPU
Computer Manufacturer/Model Number
Acer AS5560G-7809
OS
Windows 7 Home Premium 64-bit SP1
CPU
AMD Quad-Core A6-3420M 1.5GHz (OC 2.4GHz)
Motherboard
Aspire 5560 (Socket FS1)
Memory
Samsung DDR3-1333 SODIMM 8GB(4GBx2)
Graphics Card(s)
AMD Radeon HD 6520G + 7670M Dual GPU
Sound Card
AMD HD Audio | Realtek HD Audio
Monitor(s) Displays
HD Widescreen CineCrystal LED-backlit Display
Screen Resolution
1366x768 16:9 HD
Hard Drives
OCZ-VERT EX3 SATA 120GB SSD | WDC WD32 00BPVT-22JJ5T0 320GB USB HDD
Mouse
Logitech M510 Wireless Laser Mouse
Internet Speed
Broadcom 2x2 11b/g/n W LAN PCIe Half Mini Card Adapter

Please run a full CHKDSK and SFC scan....
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type
CHKDSK C: /R
and hit the Enter key.

You will be told that the drive is locked,
and the CHKDSK will run at he next boot - hit the Y key, and then reboot.
The chkdsk will take a few hours depending on the size of the drive, so be patient!
After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC.

SFC -System File Checker - Instructions
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.
At the Command prompt, type
SFC /SCANNOW
and hit the Enter key

Wait for the scan to finish - make a note of any error messages - and then reboot.
Copy the CBS.log file created to your desktop (you can't manipulate it directly) and then compress the copy and upload it to your SkyDrive (http://skydrive.live.com ) and post a link to it so that I can take a look.

Post a new MGADiag report with details of any error messages encountered.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
The SFC scan did not create a CBS.log file...

I searched the entire system for it.

Here is the new MGADiag report:


Code: 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-B72HF-PK3H3-YPVMD
Windows Product Key Hash: 2836vEzqRdMtsa2WVByUn9KRRVU=
Windows Product ID: 00359-OEM-9822894-62003
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {D5DB648F-E212-4E02-8491-C5BCA0E6326C}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Waterfox\waterfox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{D5DB648F-E212-4E02-8491-C5BCA0E6326C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-YPVMD</PKey><PID>00359-OEM-9822894-62003</PID><PIDType>8</PIDType><SID>S-1-5-21-825098737-1405812800-125846853</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire 5560</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies Ltd.</Manufacturer><Version>V1.17</Version><SMBIOSVersion major="2" minor="6"/><Date>20120409000000.000000+000</Date></BIOS><HWID>8ACC3607018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00196-228-962003-02-1033-7601.0000-2672012
Installation ID: 019602823045480123087980325950533813668625914745376772
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: YPVMD
License Status: Licensed
Remaining Windows rearm count: 0
Trusted time: 9/23/2012 6:00:59 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 9:22:2012 16:20
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAEAAQABAAIAAQACAAAAAgABAAEAln2EVz5I8vvaIERxCDNyvGI9kPdSTJR+AGo=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            ACRSYS        ACRPRDCT
  FACP            ACRSYS        ACRPRDCT
  HPET            ACRSYS        ACRPRDCT
  MCFG            ACRSYS        ACRPRDCT
  SLIC            ACRSYS        ACRPRDCT
  UEFI            ACRSYS        ACRPRDCT
  UEFI            ACRSYS        ACRPRDCT
  SSDT            AMD           POWERNOW
  SSDT            AMD           POWERNOW
  UEFI            ACRSYS        ACRPRDCT
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bit SP1AMD Quad-Core A6-3420M 1.5GHz (OC 2.4GHz)Samsung DDR3-1333 SODIMM 8GB(4GBx2)AMD Radeon HD 6520G + 7670M Dual GPU
Computer Manufacturer/Model Number
Acer AS5560G-7809
OS
Windows 7 Home Premium 64-bit SP1
CPU
AMD Quad-Core A6-3420M 1.5GHz (OC 2.4GHz)
Motherboard
Aspire 5560 (Socket FS1)
Memory
Samsung DDR3-1333 SODIMM 8GB(4GBx2)
Graphics Card(s)
AMD Radeon HD 6520G + 7670M Dual GPU
Sound Card
AMD HD Audio | Realtek HD Audio
Monitor(s) Displays
HD Widescreen CineCrystal LED-backlit Display
Screen Resolution
1366x768 16:9 HD
Hard Drives
OCZ-VERT EX3 SATA 120GB SSD | WDC WD32 00BPVT-22JJ5T0 320GB USB HDD
Mouse
Logitech M510 Wireless Laser Mouse
Internet Speed
Broadcom 2x2 11b/g/n W LAN PCIe Half Mini Card Adapter
That seems to have fixed it (to my surprise!)
You should confirm this by validating at www.microsoft.com/genuine/validate using Internet Explorer 32-bit.
If you pass (you should) you'll be offered MSE and IE9 - you don't have to take them!
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
That was surprisingly easy... I'll do all that and let you know how it turned out!
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bit SP1AMD Quad-Core A6-3420M 1.5GHz (OC 2.4GHz)Samsung DDR3-1333 SODIMM 8GB(4GBx2)AMD Radeon HD 6520G + 7670M Dual GPU
Computer Manufacturer/Model Number
Acer AS5560G-7809
OS
Windows 7 Home Premium 64-bit SP1
CPU
AMD Quad-Core A6-3420M 1.5GHz (OC 2.4GHz)
Motherboard
Aspire 5560 (Socket FS1)
Memory
Samsung DDR3-1333 SODIMM 8GB(4GBx2)
Graphics Card(s)
AMD Radeon HD 6520G + 7670M Dual GPU
Sound Card
AMD HD Audio | Realtek HD Audio
Monitor(s) Displays
HD Widescreen CineCrystal LED-backlit Display
Screen Resolution
1366x768 16:9 HD
Hard Drives
OCZ-VERT EX3 SATA 120GB SSD | WDC WD32 00BPVT-22JJ5T0 320GB USB HDD
Mouse
Logitech M510 Wireless Laser Mouse
Internet Speed
Broadcom 2x2 11b/g/n W LAN PCIe Half Mini Card Adapter
Please do - I'd be grateful if you could find and upload the CBS.log file so I can see what it did - it should be at C:\Windows\Logs\CBS\CBS.log
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bit SP1AMD Quad-Core A6-3420M 1.5GHz (OC 2.4GHz)Samsung DDR3-1333 SODIMM 8GB(4GBx2)AMD Radeon HD 6520G + 7670M Dual GPU
Computer Manufacturer/Model Number
Acer AS5560G-7809
OS
Windows 7 Home Premium 64-bit SP1
CPU
AMD Quad-Core A6-3420M 1.5GHz (OC 2.4GHz)
Motherboard
Aspire 5560 (Socket FS1)
Memory
Samsung DDR3-1333 SODIMM 8GB(4GBx2)
Graphics Card(s)
AMD Radeon HD 6520G + 7670M Dual GPU
Sound Card
AMD HD Audio | Realtek HD Audio
Monitor(s) Displays
HD Widescreen CineCrystal LED-backlit Display
Screen Resolution
1366x768 16:9 HD
Hard Drives
OCZ-VERT EX3 SATA 120GB SSD | WDC WD32 00BPVT-22JJ5T0 320GB USB HDD
Mouse
Logitech M510 Wireless Laser Mouse
Internet Speed
Broadcom 2x2 11b/g/n W LAN PCIe Half Mini Card Adapter
Thanks for all your help, Noel. Much appreciated.

If anything in the CBS.log file reveals anything I should know please do so.

Cheer! :party:
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bit SP1AMD Quad-Core A6-3420M 1.5GHz (OC 2.4GHz)Samsung DDR3-1333 SODIMM 8GB(4GBx2)AMD Radeon HD 6520G + 7670M Dual GPU
Computer Manufacturer/Model Number
Acer AS5560G-7809
OS
Windows 7 Home Premium 64-bit SP1
CPU
AMD Quad-Core A6-3420M 1.5GHz (OC 2.4GHz)
Motherboard
Aspire 5560 (Socket FS1)
Memory
Samsung DDR3-1333 SODIMM 8GB(4GBx2)
Graphics Card(s)
AMD Radeon HD 6520G + 7670M Dual GPU
Sound Card
AMD HD Audio | Realtek HD Audio
Monitor(s) Displays
HD Widescreen CineCrystal LED-backlit Display
Screen Resolution
1366x768 16:9 HD
Hard Drives
OCZ-VERT EX3 SATA 120GB SSD | WDC WD32 00BPVT-22JJ5T0 320GB USB HDD
Mouse
Logitech M510 Wireless Laser Mouse
Internet Speed
Broadcom 2x2 11b/g/n W LAN PCIe Half Mini Card Adapter
There appears to be some fairly major corruption still present - the last SFC scan either didn't complete properly, or the log itself was corrupted.

Please run another one, and post (just) the CBS.log file again.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
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