BSOD my laptop turns off when it wakes up from sleep mode.

Already went through the process that was on this website. Just need to know what else to do.

Welcome

There are no dump files in the zip attached.
Please make sure you're following the instructions correctly.

ok sorry about that let me try it again

ok this should do it

Still no dump files.

→ http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html

Anyway, I will suggest what I see from the rest of the files.


Please refrain from using such utilities (uniblue registry booster). But if you have
knowledge on what it does.

If you want to keep your system healthy go through this thread:
→ http://www.sevenforums.com/tutorials/11728-optimize-windows-7-a.html

Please uninstall Norton, its a known cause to BSODs.

I and many members on our forum recommend Microsoft security essentials with
a great combination of Malware Bytes. (+1, I see that you already have MBAM)

→ Microsoft Security Essentials - Free Antivirus for Windows
→ Malwarebytes - The Free version
→ http://www.sevenforums.com/system-security/206705-good-free-system-security-combination.html

Run a full scan with both (separately) once downloaded, installed and updated.

In addition, Run this tool and delete anything it finds:
→ Anti-rootkit utility TDSSKiller

Run the system file checker and reboot if it finds integrity violations:
→ http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Then run disk check to check the hard disk for file system errors and bad sectors on it:
→ http://www.sevenforums.com/tutorials/433-disk-check.html

Do these and keep us posted, we'll do more troubleshooting if needed.

thank you i will try it out

Keep us posted

When I used SF Diagnostic Tool and select grab all it says mini dump file was copied but there was nothing there. I tried all the other options you have mentioned and my computer still has this problem. Very confused about this.

confused about what? do you mean your still getting BSoDs?

My laptop still turns off whenever I close it and whenever i try creating a dump file nothing pops. The SF diagnostic tool tells me there is a dump file copied but when i check there is no file for it in the folder that it makes. Its really not making any sense.

Sorry, but it's obvious that if you close the laptop it will shut down. or do you mean something else?

Does this tutorial help http://www.sevenforums.com/tutorials/778-power-plan-settings-change.html