Solved BSOD while playing 3D games with BCCode 0x1000007E

tephen04 · Oct 4, 2012

While playing 3D games like Tom Clancy's Ghost Recon, Darksiders 2, etc., this BSOD with BCCode 0x1000007E always appears. Although there are also other BSOD BCCodes that shows after the other like 0x00000050 and 0x000000d1, the above-mentioned one is the most frequent.

Here is the results of SF Diagnostics Tool. Hope it helps. Thanks for the help.

Arc · Oct 4, 2012

Welcome aboard, tephen04

► VIRTU LucidInterop WDDM Driver by LucidLogix

Code:

fffff880`05dfb148  fffff880`07a022caUnable to load image \SystemRoot\system32\DRIVERS\VirtuWDDM.sys, Win32 error 0n2
*** [COLOR=Red]WARNING: Unable to verify timestamp for VirtuWDDM.sys
*** ERROR: Module load completed but symbols could not be loaded for VirtuWDDM.sys
 VirtuWDDM+0x22ca[/COLOR]

I dont know how much it is necessary to you, but it is causing issues there. As a check, you try uninstalling it.

► nVidia Display Driver

Code:

fffff880`05dfa4f8  fffff880`0f6b6d60Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** [COLOR=Red]WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0x279d60[/COLOR]

There are updates after the May version that you are using. Update it.

► Try this one, too!
Diagnosing basic problems with DirectX

► Folder Lock is a problem here.

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

[COLOR=Red]BugCheck 50[/COLOR], {fffffe2009d1bdce, 1, fffff80003275d59, 7}

[COLOR=Red]Unable to load image \SystemRoot\SysWOW64\WinFLAdrv.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for WinFLAdrv.sys
*** ERROR: Module load completed but symbols could not be loaded for WinFLAdrv.sys
[/COLOR]
Could not read faulting driver name
*** [COLOR=Red]WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys[/COLOR]
[COLOR=Red]Probably caused by : hardware ( [B]WinFLAdrv+13a1[/B] )
[/COLOR]
Followup: MachineOwner
---------

uninstall it.

► And finally it is Avast

Code:

fffff880`0c7e82d8  fffff880`08f6127fUnable to load image \SystemRoot\System32\Drivers\aswFsBlk.SYS, Win32 error 0n2
*** [COLOR=Red]WARNING: Unable to verify timestamp for aswFsBlk.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswFsBlk.SYS
 aswFsBlk+0x527f[/COLOR]

It is avast! File System Access Blocking Driver. Again.

Code:

fffff880`0c7e7f48  fffff880`07747f0c*** [COLOR=Red]WARNING: Unable to verify timestamp for aswSnx.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS
 aswSnx+0x4cf0c[/COLOR]

It is avast! Virtualization Driver.

Uninstall Avast. Use Microsoft Security Essentials - Free Antivirus for Windows.

► Uninstall the following programs, too. Those are harmful, and may cause crash anytime.

Daemon tools
Advanced System Care
ASUS AI Suite
ASUS Disc Unlocker
KLite Codec Pack - replace by Shark007's FREE Codec solutions - Windows 7 codecs

All are known trouble creators.

► Free up the startup.

Click on the Start button
Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the “Startup” tab.
Deselect all items other than the antivirus.
Apply > OK
Accept the restart.

► Last of all, Maya and AutoCAD, they need much more system resource to run. $ GBs of RAM is not enough for those programs.

Let us know the results.

tephen04 · Oct 4, 2012

Thank you for your kind advices.

About the Nvidia Display Driver, I know that there is a mixed versions of May and September that are installed in my system, particularly the HD Audio Driver. I did it because the HD Audio driver of September release was causing problems in my 3D games - loss of sound during gameplay - and since I didn't have any of these problem in May version, I decided to custom install the September version while leaving the audio driver remain not updated. Anyway, I did a clean installation of September version now.

I also uninstalled Folder Lock, kLite Codec pAck, ASUS AI Suite & Disk Unlocker.

I will leave temporarily the Virtu, AVAST, Daemon Tools, and Advanced SystemCare because I used these programs in my other PC but nothing like this problem happened so I think it is not the culprit (just a thought). However, if my problem persists, I will not be hesitant to uninstall it right away, so don't worry.

Also, these programs are important to me and I can't live without them! *an obvious joke*

As for the Maya and AUTOCAD, I used it in my work so I can't uninstall it. I will pray that these are not the ones causing the problem..

I will update you after three days of monitoring of my PC behavior.

tephen04 · Oct 15, 2012

Hello! I'm here to give updates about my PC after 1 week.

After doing all that you said, my PC remained suffering from 7E BSOD although frequency was reduced. To make things worse, I now have some kind of BSOD, with same error code 7E, but occured in different file named DXGMMS1.SYS. Average occurence of problem is once every 4 hours, while playing 3D games.

Also, I don't know if it's related, my headphone doesn't work on every start-up (just like it is initially disabled) but can get to work once I remove then plug it again.

It is greatly appreciated for any help that I will get.

Thanks to all!

Arc · Oct 15, 2012

In such a situation, you are to a few things.

Update your display driver.
Clean inside the computer. Make it sure that there is no dust accumulation inside the computer, the graphics card, and the fans.
Stress test the graphics card: http://www.sevenforums.com/tutorials/100356-video-card-stress-test-furmark.html
Check the heat... heat of the card and the system overall, specially just before the crash. Use Speccy.

Let us know the results.

tephen04 · Nov 4, 2012

[BSOD] 0x0000007F while playing Elder Scroll V

Hi to all!

I just got this error while playing Elder Scroll V: Skyrim. It is the first time I get this error, but doesn't mean it is the only BSOD I got within this day. I also got 0x00000050, 0x000000d1, and 0x1000001f (not so sure if this is correct but I do remember that it has a "1", not like others that has only zeros) plus a dxgmms1.sys & nvlddmkm.sys errors. These errors FREQUENTLY destroy my game every 5 minutes or less. I do tell it because it can have any relationship with each other.

Anyway, here is the SF Diagnostic results after the 0X0000007F error. I wish someday I will be free of all these errors..

Thank you to all who will help.

Arc · Nov 4, 2012

The latest version of nvidia display driver is problematic.

Code:

lmvm nvlddmkm
start             end                 module name
fffff880`0f4f4000 fffff880`101e8000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Tue Oct 02 23:51:13 2012 (506B3099)
    CheckSum:         00CD4613
    ImageSize:        00CF4000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Download and install Driver Fusion.
Reboot the computer in Advanced Boot Options, safe mode. Search Driver Fusion in your start menu, and remove all components of your nVidia display driver.
Boot normally now. Go to Drivers - Download NVIDIA Drivers, Drivers > Beta and Legacy; search there with your cards particulars for GeForce 306.23 Driver, dated 13.9.2012 and install it.

Let us know the results.

tephen04 · Nov 4, 2012

Thank you for the reply.

I already done that part but no luck. I upgraded to 306.97 because 306.23 gives the multiple errors, including all that I stated above. Do you think my graphics card have problems? What can I do to test it beside the Furmark Stress Test? (I installed that program but always not responding).

EDIT: I always update my DirectX SDK whenever I play different games ( I installed the included DirectX per game, because if not, either the game just closes in the middle of playing or the game won't start at all.) Do you think it has relation?

Arc · Nov 4, 2012

Can you follow it?
http://www.sevenforums.com/windows-...ne-activation-issue-posting-instructions.html

tephen04 · Nov 4, 2012

alright. I will post the results as soon as possible.

tephen04 · Nov 5, 2012

Sir, here are the results of MGA Diagnostics:

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-Q6MMK-KYK6X-VKM6G
Windows Product Key Hash: 289NoAWl2ZoVfuieux/315WkDIc=
Windows Product ID: 00426-OEM-8992662-00173
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {8E09AEB4-E1E1-4F39-93B2-ACD986B2085C}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{8E09AEB4-E1E1-4F39-93B2-ACD986B2085C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-VKM6G</PKey><PID>00426-OEM-8992662-00173</PID><PIDType>2</PIDType><SID>S-1-5-21-2775028584-3666620582-538309429</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1504</Version><SMBIOSVersion major="2" minor="7"/><Date>20120801000000.000000+000</Date></BIOS><HWID>557C3007018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>China Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57916</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/></Applications></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600173-02-1033-7601.0000-2432012
Installation ID: 013913244620740275496766127684058650304605038605855724
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: VKM6G
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 11/5/2012 4:36:12 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 8:30:2012 23:50
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LgAAAAIAAQABAAIAAAABAAAAAQABAAEA6GGi7XcWElMKU2LmpP0+HCjRDNqWYw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            ALASKA        A M I
  FACP            ALASKA        A M I
  HPET            ALASKA        A M I
  MCFG            ALASKA        A M I
  FPDT            ALASKA        A M I
  SSDT            SataRe        SataTabl
  SSDT            SataRe        SataTabl
  SSDT            SataRe        SataTabl
  BGRT            ALASKA        A M I
  DMAR            INTEL         SNB 
  SLIC            _ASUS_        Notebook

tephen04 · Nov 5, 2012

I tried to play Elder Scrolls V now hoping to have a decent playtime but the game just closes every 5 minutes, and I tried to ignore it 3 times but still the same, without any error. I restarted my system and then play again and here, a BSOD with 0x00000050 error appeared! Hope you can fix this..

I attached the SF Diagnostics result.

Arc · Nov 5, 2012

tephen04, please see the post #2 of this thread .... all the suggestions are rightly given there, 4 weeks ago.

Same LucidLogix, same Avast, same Advanced System Care, same Daemon Tools. And a huge lot of programs in startup.

Say me, if I instruct and and you dont follow, what more can I do?

Still, try it.

Download and install Driver Fusion.
Reboot the computer in Advanced Boot Options, safe mode. Search Driver Fusion in your start menu, and remove all components of your nVidia display driver.
Boot normally now. Go to Drivers - Download NVIDIA Drivers, Drivers > Beta and Legacy; search there with your cards particulars for GeForce 306.23 Driver, dated 13.9.2012 and install it.

Forgive me, if you dont follow my instructions, my inputs will not be any helpful.

tephen04 · Nov 5, 2012

i'm sorry..

I'm sorry if I demanded help but not following. Now, I already removed Advanced Systemcare, Daemon Tools, LucidLogix & Avast. I will try to run a game and check if the error disappeared. I will post here the results.

Thank you for the help.

EDIT: About the start-up programs, can you help me remove them? Now, I only uncheck them in msconfig, the remaining active are only related to Microsoft, Intel and Realtek ( total of 6 items).

Arc · Nov 5, 2012

Free up the startup.

Click on the Start button
Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the “Startup” tab.
Deselect all items other than the antivirus.
Apply > OK
Accept the restart.

tephen04 · Nov 5, 2012

ok, got it! Thanks.

After playing ESV for an hour, there is no BSOD yet. I will test it again tomorrow after work. Will keep you an update.

Thanks for the help.

tephen04 · Nov 6, 2012

After playing Elder Scrolls V for about an hour, another BSOD appeared with error code 0x00000124. Here is the SF Diag. results:

Arc · Nov 6, 2012

Stop 0x124 is totally a hardware related crash.

Follow http://www.sevenforums.com/crash-lo...top-0x124-what-means-what-try.html#post354696, step by step. You may find your problem out for sure.

tephen04 · Nov 7, 2012

Sir,

While solving my 0x0124 problems, I encountered AGAIN the 0x0000007F BSOD, and again, the nvlddmkm.sys is the file in trouble..

Do I need to attached another SF report?

Arc · Nov 7, 2012

Install the latest 310.33 beta display driver, it is working fine for me

Stress test the Graphics Card using Furmark. It is a part of stop 124 troubleshooting, too.
Video Card - Stress Test with Furmark

Solved BSOD while playing 3D games with BCCode 0x1000007E

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